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  • Archived

Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (read more)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (read more)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Second Monitor Display Scaling

I am a Mac user and using a second monitor display. When I move a Firefox window to the second display it doubles in size. I cannot figure out how to get it to display pr… (read more)

I am a Mac user and using a second monitor display. When I move a Firefox window to the second display it doubles in size. I cannot figure out how to get it to display properly (as it displays on my original monitor). Please help.

Asked by sarahrb1989 1 year ago

Last reply by sarahrb1989 1 year ago

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  • Archived

Is it possible to change my email for my Firefox account?

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll… (read more)

My school email is going to be disabled in a couple of months and I was wondering if there's a way to just change the email associated with my Firefox account, or if I'll have to make a new one and carry over my bookmarks/settings/addons etc. manually.

Asked by April Vega 1 year ago

Answered by cor-el 1 year ago

  • Archived

cmd+1 with CZ key layout zooms instead of switching to 1st tab

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first t… (read more)

cmd+numbers on alphanumeric keys should switch to respective tab (cmd+1 to 1st tab, cmd+5 to fifth...). With CZ keyboard layout on MacOS, cmd+1 does NOT switch to first tab, it Zooms In instead. No other browser (Edge, Safari, Opera, Orion) exhibits this behaviour. Other numbers work as expected.

FF 98.0.2 on Monterey 12.2.1.

How do I fix this? Thanks.

Asked by jfiala 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Particular PDF file has trouble uploading to Google Drive

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says tha… (read more)

I have one particular PDF file that is very difficult to upload to Google Drive, using Firefox 98.02 on my Mac Book Air 2017 laptop, running OS 11.6. The upload says that it started, but never finishes. This particular PDF file uploads fine using the Safari web browser. It uploads fine using the Google Drive on the Desktop software. I've read the troubleshooting advice, cleared all history, cleared the cache, tried safe mode, refreshed the browser, reinstalled the browser, etc. etc. I might get this file to successfully upload once after doing all that, but after that it won't upload again. This behavior bothers me greatly. I seek advice here. Numerous other PDF files don't have this problem.

Asked by Alan.Wehmann1 1 year ago

Last reply by Alan.Wehmann1 1 year ago

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Links in Mac Mail open 2 Firefox windows in Monterey 12.3 if Firefox is not open

Since upgrading to an M1 2021 iMac running Monterey 12.3, clicking on links in Mac Mail opens 2 Firefox windows if Firefox is not open, even though "Open links in tabs in… (read more)

Since upgrading to an M1 2021 iMac running Monterey 12.3, clicking on links in Mac Mail opens 2 Firefox windows if Firefox is not open, even though "Open links in tabs instead of new windows" is selected in Firefox.

Asked by Mpls98 1 year ago

Last reply by Mpls98 1 year ago

  • Archived

browser won't allow cookies

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to i… (read more)

I've been trying to days to restore my settings and have followed all the prompts but Firefox is still disabling cookies. Anyone know of a fix that will restore back to initial setup? TIA

Asked by KimBis 1 year ago

Last reply by Terry 1 year ago

  • Archived

wheres all my tabs?

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve … (read more)

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve z

mac os 12.1  ; firefox 98.02

Asked by bodney 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Unable to install Net Gear router to initiate internet connection for my Mac Book Air.

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purc… (read more)

I attempted to install a router but Mozilla sent a caution message that the brand (Net Gear) was insecure. Which brands are secure routers?>I have a Mac Book Air purchased a few months ago and have never had internet at home. This is first attempt. Thanks.

Asked by jimgalo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Multiple Firefox Systems

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met … (read more)

I'm not entirely sure what's happened, but I can describe it. My Macbook Air crashed for reasons unknown, and upon rebooting it, I attempted to open Firefox, but was met with the message "A copy of firefox is already open". I found some old guide on using Terminal to discover two different profiles for Firefox. After restarting my computer, I accessed my Firefox tabs from before, but now when I open links from my email account, they default to opening up a new Firefox window, one where it seems my bookmarks don't exist. How do I remove the second profile without losing my bookmarks?

Asked by alxpaz8 1 year ago

Answered by cor-el 1 year ago

  • Archived

Cached Web Content (320kb)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use b… (read more)

I cannot clear this cache to zero no matter what I try. How can I clear this cache. It just started happening after a recent update. I clean my caches after every use but not any longer.

Asked by Jason Allen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox deleted bookmarks; restore bookmarks not working

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit) Symptom: Without apparently updating Firefox or even restarting it, I opened Bo… (read more)

Machine: Mac M1 Max 14-inch (2021) running Monterey 12.1 Browser: Firefox 98.0.2 (64-bit)

Symptom: Without apparently updating Firefox or even restarting it, I opened Bookmarks tonight to find them completely nuked. They are usually in "Other Bookmarks"; this tab now says "(Empty)". Tried opening a second profile (created without my knowing it), but the bookmarks are not there either. Tried restoring them from backup, and it tells me this will replace the existing bookmarks. I'm OK with that, since anything's better than "(Empty)", so I click OK, and nothing happens, no bookmarks, no nothing. There are four bookmark backups, and none of them work. I tried going into my Time Machine and getting an older copy of the bookmarks file, and this doesn't work. I tried restarting Firefox and this doesn't work. I tried rebooting and this doesn't work. I tried uninstalling Firefox and reinstalling it and this doesn't work.

It's 14 bookmarks, so it's not exactly the end of the world, but I find this behavior puzzling and, frankly, not very impressive. Any suggestions?

brian

Asked by brian.y.tung 1 year ago

Last reply by brian.y.tung 1 year ago

  • Solved
  • Archived

Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 1 year ago

Answered by pete50 1 year ago

  • Solved
  • Archived

Access to REI denied on Firefox WHY?

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server. Reference #18.f697c68.1648515585.37d0ad20 … (read more)

Please explain: Access Denied You don't have permission to access "http://www.rei.com/user/login" on this server.

Reference #18.f697c68.1648515585.37d0ad20

Asked by xueshg12 1 year ago

Answered by xueshg12 1 year ago

  • Archived

Can't load yahoo mail

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem… (read more)

HI there. Suddenly, as of maybe a couple of weeks ago, I can't load Yahoo at all in a Firefox tab. I use Yahoo mail. I have to open Chrome for my email. This is a problem and I may have to stop using Firefox due to this. Why is this happening? What can I do? I haven't had a problem with any other website.

Asked by tinaoliver 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Firefox crashes on using youtube

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a… (read more)

Hi, my Firefox keeps crashing on using youtube (on openening youtube.com or any site which integrates a youtube video). My crash report ID is as follows: bp-d25e9417-a29a-4ce2-ac69-1e8460220329 Is there anything I can do? Thx a lot, Maike Scotland

Asked by maike9283 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Can't remove Primary Password from Firefox

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of m… (read more)

Hi, I have a primary password set on my browser. Recently, I have found that I no longer need it because I don't store logins and passwords in Firefox anymore on any of my synced devices. But when I go to about:preferences#privacy , scroll down to the section about logins and passwords, uncheck the box that toggles the primary password on and off, the box still stays checked after entering my primary password to confirm. I'm sure my password is correct, as I wouldn't be able to login to my sync settings otherwise.

So why can't I disable my primary password? Is this some kind of bug?

Asked by nikolaipatricknp 1 year ago

Last reply by cor-el 1 year ago