Firefox Support Forum

Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]

Hi, I first posted this in error in the Discussions section and was pointed to this forum.

Articles from the Washington Post (washingtonpost.com) are not displaying entirely correctly in FF v103.0.1, Mac OS 10.14.6 (Mojave). The headline and body text appears normally, but the lead graphic or photo is just a blurry smear, the Comments button does nothing, comments do not load at all, the Section button doesn't work, the Sign In button doesn't work, and the magnifying-glass Search function doesn't work correctly). Links at the bottom of the page to other articles do lead to the articles themselves (which are also displayed as described above), but the links, normally shown as an image with a headline, just appear as a gray rectangle. Article display worked normally in 102.0.1 and works normally in Chrome. Articles from the New York Times and a couple of other randomly selected periodicals that I read all work normally in 103.0.1.

jscher2000, a Discussions collaborator, suggested that I toggle the Reader View switch. When I do that, the article text displays fine but there are no photos or graphics. In-article links (to sources, other articles, etc.) do work; links to other Washington Post articles produce the same result (very blurry lead photo, no photos at all in the body of the article, Sign In, Section and Comments buttons not working, etc.).

Because the Sign In button on the newly opened article does not work, I can't verify that I am indeed logged in, even though I am logged in on the main washingtonpost.com page.

jscher2000 also suggested that "One possible reason for the content to look blurred on a news site would be if one of your add-ons removed a forced-subscription overlay without cleaning up fully. However, if you are already a subscriber, then that would be unlikely (assuming you are signed in)." I don't quite know what to do about this -- I don't know what the forced-subscription overlay is or where I'd find it or what to do about it. I do have several add-ons installed, mostly to block ads and trackers and promote security. Also, as I mention, I can't verify whether I am still signed in when I open a new article because the new article displays a non-working Sign In button even though I'm signed in on the main page. So I'm kind of stuck on that one.

Everything I describe here was not a problem in FF102.0.1 -- things worked fine. After upgrading to FF103 and finding the problems, I went backward and reinstalled FF102, and after some fumbling around got my old profile installed. Everything worked normally. And everything works normally with the same Web sites and pages in Chrome.

Thanks for any light you can shed on this. In the meantime, I'll go back to FF102.0.1 and stand by for further developments.

Ebay labels have worked fine for 19 years, but for the past 10 days labels being generated still look ok . . . although slightly different . . . and are no longer scanable at the post office. Ebay has been unable to fix the problem so I'm wondering if it might be from my end? These "new" labels have what appear to be "pieces" of a QR code in 3 places.

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

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Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

I'm using the latest version of Firefox on Mac OS X 10.14.6.

Whenever I go to print PDFs from Firefox, usually through Gmail, if there are any images in the PDFs they are blown up way past their margins and rendered unreadable. This isn't a huge issue but it is affecting some text as well, meaning I can't print the documents directly from Firefox. I can download the documents and print them from Preview just fine, so it isn't an issue with the printer.

I'm attaching a screenshot of my print settings and an example of what Firefox is outputting (converted to JPEG so I can upload it).

Hi, I lost my FB content after refreshing,but I can still login. I went into about:profiles and found 2: 1. Profile:default-13 digits, the first line showing "no" RENAME REMOVE SET AS DEFAULT PROFILE LAUNCH PROFILE IN NEW BROWSER 2. Profile:MY NAME

  This is the profile in use and it cannot be deleted
  first line showing "yes"
  ONLY RENAME BUTTON AVAILABLE

I would go for the second since has my name on it and "it cannot be deleted, but, It doesnt have the "launch profile in new browser> I wish to hear from you before I do anything thanks

Hi, There is very little help if you can still log in in FB and Twitter but you lost all your feed and messages. It happened after refreshing FF. Switched both profiles in about:profiles. Logged out and in in both. All there is left is, check if Java script is enabled. Pretty desperate, but I'll try. So I am looking for my web content. According to this, I have to look for "list all tabs" under the "carrot icon". I can't find it.

A few weeks ago, every time I downloaded an attachment from Gmail, I would tell Firefox where to put the file, but I would always get an extra copy in my Downloads folder that I would have to delete.

About 4 weeks after that (after a Firefox update, I think), Firefox stopped doing this unwanted behavior.

Now (after a recent update, I think), it started doing it again.

Why is it doing this? How do I get it to stop this unwanted behavior?

Hi, in just the past few days I've discovered that when I visit a website and set up a log-in ID and password, the password that Firefox Manager offers to save isn't being saved correctly. For example, say I use the password 143143, it saves it as something like 973973.

This has happened to me three times that I'm aware of (and I kept having to go back to Safari's saved passwords to find the correct ones, since I typically use randomly generated passwords.

I'm running macOS Mojave, 10.14.06, so I haven't changed the OS in well over a year. (I haven't updated as I have an SSD that's not APFS.) Any suggestions? Many thanks.

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the label prints. If I download the label onto my laptop and then print, it prints in the correct size. I can also print that same label from my old Mac computer and it works correctly. Why is it suddenly not working to print directly from the website (or Gmail)?

I learned the hard way about a month ago that my main bank will not work with firefox. I've now received notices from two other banks that state they only support safari on Mac. I have run into issues with some others that will either give errors but still allow me to pass through or others that state I have an unsupported browser but still allow me to log into the site - for now.

With this wide a net, this seems to be specific to the security issues in the Mac browser. Is this already being looked into? Is this specific to the new OS and firefox integration?

While I basically trust Safari, I certainly don't want to use it unless I have to and I generally use firefox exclusively on all my Macs and PCs. Can someone shine a light on this? Is there an upgrade or update planned?

Thanks

My browser is "zooming in" on print jobs and only printing a small section of the top of the print job. See image attached. Doesn't happen in other programs. Preferences have been reset. Shrink in about:config set to true.

Open PDF from email for printing. Use system dialog box on iMac to preview document -- its always displayed in large font and only part of document displayed.

This browser is unusable.

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

Why does every update include loads of stuff that worked fine before but then gets broken?

BBC News webpage - always was fine - update 105.0 arrived - now has to be zoomed down to display correctly on a 12" Macbook. Default appears to be trying to display a mobile layout.

I don't want to have to adjust the zoom every time I look at it. And I don't want to set the zoom to 90% for everything.

Any suggestions for a cure? Thanks.

I want to know what caused the Firefox icon to disappear from my dock and be replaced by the generic icon. Firefox seems to continue to work well. I don't want to re-install it when it seems to work. However, I want to know what caused this to happen and if there is an easy way to restore it to the unique icon. I've read about the various remedies but don't want to take the time for a re-install when everything seems to be working.

Please just tell me the cause and if there is an easy solution.

I use Mac with different tabs placed in different Desktops. Example: FF Tab1 on Desktop1 FF Tab2 and FF Tab3 on Desktop3

When for any reason (mac crash and or Restart of Maxc) When I restart FF and reopen previously closed FF Tabs --> ALL FF Tabs are packed in Desktop1. All other Desktops have no more my previously Tabs I had to (FF Tab2 and Tab3 in previous example are now in Desktop1 instead of being in Desktop3).

Any solution to fix this? Thank you

I am using the latest version of Firefox with Mojave on a Mac.

Lately I have experienced slowness despite the fact that I didn't add any software and I have Norton checking for viruses. Recently I got a message "Your system has run out of application memory" when I had 5 tabs open in Firefox. I checked Activity Monitor and it showed Firefox using 1.16 GB. 7 other apps were open, the next one with the highest memory usage was Mail (465 MB). Activity Monitor showed 30 instances of FirefoxCP Isolated Web Content entries.

I attached a screen capture showing what Firefox was using in one of these instances. Is this "normal" with 5 tabs open?

I closed the open tabs and quit Firefox. Memory usage by Firefox went down, but after a short time the problem happened again.

A search on the internet showed lots of similar complaints about FirefoxCP Isolated Web Content. Is this a known bug? Any way to avoid this problem?

Thanks.