Firefox Support Forum

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Hi, I can't play some videos in YouTube and other platforms like Crunchyrroll, Twitter or Vimeo, I've already cleaned the cache and deactivated all the plugins and there is no difference.

Hi, I've been having problems with my Firefox. After some time (~1 day?) all websocket connections stop working until I restart the browser. In JS console I can see "Firefox can't establish connection to ws://..." (or wss://).

This really affects all pages, for example Discord, Onshape, Jupyter notebook, and 100% gets fixed when FF is restarted.

I'm looking mostly for some debugging tips. So far I've tried increasing `network.websocket.max-connections` from 200 to 500, without any luck. I have also tried to examine some pages for open websockets using developer tools, but didn't find anything suspicious.

I'm running version 110.0.1 built on Gentoo, but this issue has been with me for couple versions already. I have a few extensions, including uBlock origin and leechblock, approximately 100-200 open tabs in 4-5 windows at all times. Restarting firefox every day is not the worst, but I'd definitely prefer to not have to do that

Firefox version 111.01 (64bit). I use a desktop PC and WIN 10. Since the recent update, I am unable to open Yahoo Mail consistently. I had trouble this morning and finally it opened. I closed it and tried to open it again but it wouldn't open. THIS IS THE ERROR MESSAGE:

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

This is a SERIOUS PROBLEM for me. I must be able to access my email. Please repair.

How can Mozilla help? STOP INTENTIONALLY RUINING ALL USE OF FIREFOX, THEN LEAVE ME WITH NOTHING BUT A CHAT BOX AFTER MOZILLA RUINED THE BROWSER. On16/March/2023 Microsoft stated this PC was fully up to date, so please don't bother blaming the PC when it was the FORCED update that broke this browser.

Host is running RPI Linux wethCAM 6.1.19-v7+ #1637 SMP Tue Mar 14 11:04:52 GMT 2023 armv7l GNU/Linux.

I am running headless and the VNC Server is VNC(R) Server 7.0.1 (r49073) ARMv6 (Feb 13 2023 11:37:04). VNC Viewer is VNC Viewer 7.0.1 (r48981) ARMV6 (Feb 2 2023 15:55:51)

I disabled Malwarebytes. The Firefox crash report is included at the end

Chromium works fine.

Crash report is

AvailablePageFile: 0 AvailablePhysicalMemory: 118464512 AvailableSwapMemory: 122880 AvailableVirtualMemory: 255807488 BackgroundTaskMode: 0 BuildID: 20230309232621 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1679418470 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: lxde ExperimentalFeatures: layout.css.constructable-stylesheets.enabled,devtools.inspector.compatibility.enabled GraphicsCriticalError: |[0][GFX1-]: No GPUs detected via PCI (t=3.07234) |[1][GFX1-]: glxtest: process failed (received signal 11) (t=3.07851) HeadlessMode: 0 InstallTime: 1679408813 IsWayland: 0 LinuxUnderMemoryPressure: 0 Notes: Raspbian GNU/Linux 11 (bullseye)FP(D00-L1000-W00000000-T000) WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 1 SecondsSinceLastCrash: 8870 StartupCrash: 0 StartupTime: 1679418429 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"arm","buildId":"20230309232621","version":"102.9.0","vendor":"Mozilla","displayVersion":"102.9.0esr","platformVersion":"102.9.0","xpcomAbi":"arm-eabi-gcc3","updaterAvailable":false},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":870,"virtualMaxMB":null,"cpu":{"extensions":["hasEDSP","hasARMv6"]},"os":{"name":"Linux","version":"6.1.19-v7+","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":"See failure log","vendorID":null,"deviceID":null,"subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1280,"screenHeight":720}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:FEATURE_FAILURE_COMP_SAFEMODE"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_GLXTEST_FAILED"},"webrender":{"status":"unavailable-in-safe-mode"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"wrSoftware":{"status":"available"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"esr","enabled":true,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"CA","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"browser.urlbar.suggest.bestmatch":true,"network.trr.strict_native_fallback":false,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-e","defaultSearchEngineData":{"loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-e&q="}},"profile":{"creationDate":19437,"firstUseDate":19437},"addons":{"activeAddons":{"doh-rollout@mozilla.org":{"version":"2.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"This used to be a Mozilla add-on that supported the roll-out of DoH, but now only exists as a stub t","name":"DoH Roll-Out","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"screenshots@mozilla.org":{"version":"39.0.1","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432},"webcompat@mozilla.org":{"version":"102.0.0","scope":1,"type":"extension","updateDay":19432,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19432}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19437,"updateDay":19437},"activeGMPlugins":{}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetrySessionId: 00f4c1ce-6161-4b16-8642-520a064dfbea Throttleable: 1 TotalPageFile: 1017556992 TotalPhysicalMemory: 912703488 URL: about:newtab UptimeTS: 41.3792366 Vendor: Mozilla Version: 102.9.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

When I go to the ATT.net website and click on the "mail" link in the upper right-hand corner of the webpage in order to go to the site where my email is, Firefox will not go to that site. I have this same issue with Firefox on both my home PC and office PC. So it's not the computer that causes the issue. Other browsers don't have this issue.

Alan Ackereisen

Dear Sir/Madam:

For the past year, logging into financial sites (banks, credit unions, etc.) has become more and more challenging. Log ins are taking more time or just fail completely. I often have to close Firefox completely and try again. I have deleted extensions such as Ghostery/Privacy Badger, have accepted site cookies, and have tried new privacy windows. Nothing seems to consistently help. When I use Chrome, I get right in -- but I do not like using Chrome. Help!

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

I have a folder in my Firefox bookmarks toolbar where I keep news site bookmarks. I control dragged it to my desktop which created a .url icon that can't be deleted, renamed, or opened. How do I get rid of it? Win 10 Pro v2H2

Dear Mozilla, My Firefox keeps on crashing and the error I'm keep on getting is that 'Firefox has crashed' and 'Firefox has stopped working'. I've tried multiple methods like changing places.sqlite to places sqlite.old, cleared caches, deleted my download history and removing add-ons and unchecking performance acceleration. But still got the same trouble. Even tried uninstalling it and re-installing again by removing the data in Roaming and Local folder in %AppData%. But trying this I got the error as 'Import wizard is not responding'. If I open it in the troubleshoot mode also it keeps on hanging. Kindly give me the solution for this.

I get the error message:

"The page isn’t redirecting properly

An error occurred during a connection to mail.yahoo.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I tried deleting cookies but still get this error message. Edge is able to access Yahoo mail.

Everything that has an active state seems to have suddenly gained huge thick borders, usually grey or black. This applies to UI and page elements. I have no idea what happened, I'm guessing an update changed 'something', but how do I nondestructively fix it?

All webpages seem affected.

(reddish bars in second screenshot are my removing some URLs, but everything else is my UI as seen)

Thanks greatly for any insights...

I have never had trouble with Mozilla before, it's been fantastic, but since I downloaded the newest version, 111.0, I am able to download any normal website, but when I try to open one of my streaming services I can log in but Firefox won't load the pages fully and won't load the videos at all.

All sites work perfectly on Chrome and Edge, but I really don't want to use either if I don't have to.

Thanks

Hello Firefox tech support,

I'm emailing to you today about latest Firefox browser version 111.0 that was upgraded over March 17-19 weekend from previous version 110.0 or before. It caused PhotoEphemeris in difficult position on login issues as I could not login successfully.

I tried on different browser named Google, PhotoEphemeris will be able to login.

I may suspect new Firefox version 111.0 is the culprit for PhotoEphemeris login issue. If you roll back to 110 or previous version, PhotoEphemeris will work well including login. The website is www.photoephemeris.com

Thank you, George

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.