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Belgian eID don't work with FF 98.0.2 !!!

Hello, From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web si… (read more)

Hello,

From the version 89... we have a non solutioned problem with Firefox... In Belgium, we use a "electronic Identification card" to access differents officials web site. but with Firefox I (We!!!) have a problem... the identification process loop with a message "Please insert the smart card" ??? After I receive the message: "Secure Connection Failed

An error occurred during a connection to certif.iamfas.belgium.be. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR"

I restart, I reinstall FF, I reinstall the eID software... no way!!! But it's work fine with Chrome, Edge,... Why not with Firefox 98.0.2 ?!? It's very important to find a solution for the belgian users, without this support, the users go to Chrome, Edge,... Have a nice day, Philippe

Asked by philippe.smets 8 months ago

Answered by cor-el 8 months ago

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AOL is my default e-mail account.

Friends: Recently (in the last few days) Firefox has begun preventing me from using my AOL account citing privacy: "Secure Connection Failed "An error occurred during a c… (read more)

Friends:

Recently (in the last few days) Firefox has begun preventing me from using my AOL account citing privacy:

"Secure Connection Failed

"An error occurred during a connection to www.aol.com. PR_CONNECT_RESET_ERROR

   "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   "Please contact the website owners to inform them of this problem."

Why did this start happening and what can I do about it? Curiously I can still access my AOL e-mail account on my Kindle.

Thanks.

Lloyd

Asked by lwlietz12 8 months ago

Last reply by Dropa 8 months ago

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Graphics Not Updating in Background Firefox Windows

Hello, I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefox… (read more)

Hello,

I have been using Firefox for something specific for a long time now. I've noticed in a recent update having the ability to do what I need has ceased. If a Firefox window is covering another (or covered by another program) on the screen, the graphics of the background Firefox window no longer update. I run a software that needs to see these graphics in order to function properly.

Could you tell me which version this stopped working and if there are plans to reverse whatever change you made?

Thanks, Kyle

Asked by kylerafuse14 8 months ago

Last reply by cor-el 8 months ago

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Just opene

I have logged on and opened only five tabs. I now have 13 Firefox instances. Firefox has gotten unusable. I've tried everything that Mozilla and others recommend. Don't b… (read more)

I have logged on and opened only five tabs. I now have 13 Firefox instances. Firefox has gotten unusable. I've tried everything that Mozilla and others recommend. Don't bother to tell me to uncheck "Use recommended performance settings." Who hasn't don't that already. I also don't need to read that this is normal. I HATE Chrome but will have to switch to it if I cannot improve my very slow functionality. People need real solutions, not the same answer pasted into every complaint about this. Perhaps the answer is that you have no solution.

I even tried to set the autostart option to "false" as some suggest to disable multi-processes. I think that's made it worse.

I have fought this for several years but now, the situation is very much worse. I've been exiting Firefox and getting back in to stop so many processes (sure, sure, instances) but now I see 13 instances with only 5 tabs opened. Within 10 minutes, I have 13 processes running. Call them instances if you like, but they are 13 separate .exe files that are slowing me almost to a stop.

Asked by kay1197 8 months ago

Last reply by Terry 8 months ago

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Can't Find "Options"

FIREFOX SAYS: 1. Launch a Firefox browsing session. 2. Click the orange Firefox tab at the top-left corner of the window. 3. Click Options at the left side of the menu… (read more)

FIREFOX SAYS: 1. Launch a Firefox browsing session. 2. Click the orange Firefox tab at the top-left corner of the window. 3. Click Options at the left side of the menu, then click the Menu Bar option.

I SAY: There is no orange Firefox tab at the top left corner I see "Options" nowhere on Firefox.

I have Windows 11, if that means anything.

Please tell me how to get to "options" so I can make desired changes.

Asked by cjs6771 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Protonmail and Firefox default

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my… (read more)

I want Protonmail as my default mail for Firefox. Windows 11 allows me to install Protonmail as an application. I cannot find or use that application in order to use my Protonmail email as my 'mailto' option in Firefox. Why does Firefox not allow this? Why can't Firefox find and suggest the Windows 11 Protonmail app in its list of suggestions under 'mailto' options?

Asked by erin_morash 8 months ago

Last reply by Dropa 8 months ago

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wheres all my tabs?

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve … (read more)

Occasionally all my tabs go away. I always find them, but today,"history>recently closed tabs" is greyed out. NEW I did not even close Firefox Please help steve z

mac os 12.1  ; firefox 98.02

Asked by bodney 8 months ago

Last reply by cor-el 8 months ago

  • Solved
  • Archived

video loading error

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can'… (read more)

~~~SOLVED~~~ Hello guys, this is about some..adults sites, i'm just getting loading error on the screen. Sorry if that's inappropriate. Also recently, youtube videos can't play at 1080p, only 720p, even tho i know the video it's 1080p.

Asked by Nektarios 8 months ago

Answered by Nektarios 7 months ago

  • Archived

GOOGLEADSERVICES

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not … (read more)

When I do a search using google, and then click on a choice (one of the first sites listed) my browser tries to go to something called "googleadservices" and it will not load. Just hangs up and gives me a blank page. How do I stop this or remove googleadservices?

Asked by Michael Z. Jody 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

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Firefox All Bookmarks Start-Up Folder is now "Other Bookmarks"

Hi All! Greetings and thanks for the best browser in the world! In the past when I opened the Bookmarks, it opened at the top, "All Bookmarks". This was the default for d… (read more)

Hi All!

Greetings and thanks for the best browser in the world!

In the past when I opened the Bookmarks, it opened at the top, "All Bookmarks".

This was the default for decades.

Now, since around update 98.0(?) it opens at the bottom, "Other Bookmarks" and there is no way for me to change it.

I had hoped the Devs would fix it, but the last two minor updates have not.

How do I fix this? Is there a way for me to tweak the "about:config" settings to get it back where it belongs?

Regards,

Mike. P.S. I'm running Firefox 98.0.2 on a Win 7 Desktop and a win 10 Laptop. The issue is the same on both.

Asked by mnixon1930 8 months ago

Last reply by mnixon1930 8 months ago

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Canvas and ConferZoom

Hello Support, I need help with Canvas and ConferZoom interface with Firefox. I can not open up neither a Scheduled meeting nor a Quick Meeting when using Firefox witho… (read more)

Hello Support,

I need help with Canvas and ConferZoom interface with Firefox. I can not open up neither a Scheduled meeting nor a Quick Meeting when using Firefox without getting an "Error" message.

Help!! I am a college professor, and no one at my college in IT or Distance Education, who are the support groups that can help me. I have also been speaking with Lucy from CCC TechConnect, and she can't find any fixes either.

Please!!

Alison Bolton [email removed from public] [phone# removed from public]

Asked by Allyinfo 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

98.0.2 I'm trying to move the close button from each tab to ONE close button at the right end of the bar

I used to do this (after very antique many years ago Firefox) with the about:config line browser.tabs.closeButtons, setting the numeric value to 0. In 98.0.2, that's not… (read more)

I used to do this (after very antique many years ago Firefox) with the about:config line browser.tabs.closeButtons, setting the numeric value to 0. In 98.0.2, that's not working. It totally discombobulates me to have a close button on each separate tab.

Could someone who's better than I am with these later versions of Firefox please tell me how to regain the functionality I'm familare with, please and thanks!

Asked by Vkaryl 8 months ago

Last reply by Vkaryl 8 months ago

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Firefox just wont /do/ anything unless it's in windows 8 compatibility mode

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anythi… (read more)

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

Asked by vmoskven 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

  • Solved
  • Archived

PDFs for "open with" are saved to desktop

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and exp… (read more)

Hi, for the long time when I have opened an PDF with external application, it was downloaded into system %TEMP%, then deleted after ext. app was closed. Very fine and expected.

Since ca. few weeks such PDFs are now downloaded to Desktop - and not removed afterwards! It's quite annoying to clear them again and again. I've checked, my %TEMP% and %TMP% are set correctly and writeable.

Asked by vvk 8 months ago

Answered by vvk 8 months ago

  • Archived

Last Update blocking Realtor.com

Since Last update I can not get on my Realtor.com account! What happened? I search for properties there and serve my clients! Cindy Ross - Entire Real Estate - Texas Real… (read more)

Since Last update I can not get on my Realtor.com account! What happened? I search for properties there and serve my clients! Cindy Ross - Entire Real Estate - Texas Realtor== MAJOR INCONVENIENCE!

Asked by cross2 8 months ago

Last reply by jonzn4SUSE 8 months ago