Showing questions tagged: Show all questions
  • Archived

How can we delete a addin from locked account?

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have re… (read more)

I have added some addins to store from my account enabling 2FA, now I lost 2FA recovery codes (I lost my recovery code when my system got blue screen error) and I have reinstalled google authenticator. I need to delete a addin from my account. It is so much important for me to delete the addin. Please suggest a solution.

Asked by Bhavasagar 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to access my primary email account (email provider disabled it) in order to change my email address to the updated address

Good morning, I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created n… (read more)

Good morning,

I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created new address details for all users.

As a result, I am unable to access the verification code that is required.

My old email address was: ... @asme.org

My new email address is: ... @asme-member.org

My cell phone is: ... is a text verification is an option.

Thanks in advance,

Kevin Cooper


edited email address and phone# from public and search/spam bots view as this is a community forum.

Asked by cooperj6 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Network Connection settings is grayed out

My Firefox network connection settings is grayed out and not able to enable it. Can you please let me know the steps to enable it. Refer the attachment. Note: Uninstall… (read more)

My Firefox network connection settings is grayed out and not able to enable it. Can you please let me know the steps to enable it. Refer the attachment.

Note: Uninstall/Installing again didn't help to resolve.

Version :95.0(64-bit)

Asked by mmurthi2007 2 years ago

Last reply by cor-el 1 year ago

  • Archived

location services not available for googlemaps....archived advice not accurate

my google maps app always opens with a city 3500 miles away....went to help, it said to click in a 'i' in a circle next to a locksymbol, left of the address bar....this n… (read more)

my google maps app always opens with a city 3500 miles away....went to help, it said to click in a 'i' in a circle next to a locksymbol, left of the address bar....this no longer exists, i guess....seems there should be simple solution, but I have gone through a lot and can't find one!

Asked by stancanyon 2 years ago

Last reply by stancanyon 2 years ago

  • Archived

Firefox Version 95

After installing Firefox Version 95. I found that I could not log-on to my online account at CVS Caremark. Apparently, that site will not permit access if attempted via … (read more)

After installing Firefox Version 95. I found that I could not log-on to my online account at CVS Caremark. Apparently, that site will not permit access if attempted via Version 95. It is likely that the unique security improvements incorporated into that version are the source of the difficulty. I solved my access problem by switching to a different Browser, but I would prefer to return to Firefox, if they are able to find a way to allow CVS Caremark and perhaps other websites to log-on on again at some future date.

Asked by ddembowski 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

web-based outlook email on iMac (catalina) triggers "something went wrong" error message since Wed 8th Dec 2021

I've been accessing work emails remotely for months now without problem, using iMac (catalina) and Firefox 94 (now updated to 95 with same issue). Log on to workplace ac… (read more)

I've been accessing work emails remotely for months now without problem, using iMac (catalina) and Firefox 94 (now updated to 95 with same issue). Log on to workplace account is fine, as is accessing Office 365. When I click on Outlook (within web-based set up) I see the email page briefly but then get "something went wrong: there was something that went wrong with the application. Pleas refresh your browser" error message, with no other clues as to what the problem is. Refreshing, rebooting etc does not solve issue.

I don't get the problem if I use Chrome, nor when I use Firefox on my workplace Thinkpad. So, something to do with Firefox + iMac? This started on Wed 8th Dec - I have not changed any of my settings, versions or equipment between 7th and 8th Dec, so I don't understand what triggered the problem. Any advice much appreciated.

Asked by tony198 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Access to Huntington bank

Get this error when logging in to Huntington Bank account on FireFox. Can log in with no problem with Edge. This seems to occur periodically. Any ideas? Have had simila… (read more)

Get this error when logging in to Huntington Bank account on FireFox. Can log in with no problem with Edge. This seems to occur periodically. Any ideas? Have had similar issues with BMO Harris as well.

Access Denied You don't have permission to access "http://onlinebanking.huntington.com/rol/Auth/login.aspx" on this server.

Reference #18.c17c4217.1639064208.794daa4

Asked by dbcurtiss 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox redirects

Being redirected to at least 3 different website ("smallbusinesssense.com",digitaladblog.com", and "d2hgor4uhkrF3c.cloudfront.net") while drilling down to articles on the… (read more)

Being redirected to at least 3 different website ("smallbusinesssense.com",digitaladblog.com", and "d2hgor4uhkrF3c.cloudfront.net") while drilling down to articles on the web from NY Times, AARP, The Guardian and even Apple, Apple Seurity sites. Contacted Apple Support as the problem existed on my prior 16 Inch MacBook Pro that I traded in for my current 14 inch MacBook Pro...they tossed the problem to Firefox since I couldn't show that the problem existed on Safari. Tried EtreCheck to no avail, they had me delete a couple of files and that did nothing. Forced to now use Safari - not a fan. WOuld like to be able to use Firefox instead.

Asked by kenrkulpa 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Issues logging into Chase.com

Having problems getting verified for the Chase website through the latest Firefox browser. I've cleared the cache, performed a clean install etc. Cannot get it work. Any … (read more)

Having problems getting verified for the Chase website through the latest Firefox browser. I've cleared the cache, performed a clean install etc. Cannot get it work. Any suggestions?

Asked by tlbarker99 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Website oddity

https://www.wcb.ny.gov/content/main/hcpp/MedicalTreatmentGuidelines/2014TreatGuide.jsp When visiting the site in firefox, it is said that the page is not found, or at le… (read more)

https://www.wcb.ny.gov/content/main/hcpp/MedicalTreatmentGuidelines/2014TreatGuide.jsp

When visiting the site in firefox, it is said that the page is not found, or at least a portion of the page. When visiting in Chromium-based browser, the data are available normally.

Asked by aschreiber 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

vanguard website

I have the latest version of the Firefox browser 95.0(64-bit). I can not open my Vanguard account using this browser. What needs to be changed to open Vanguard.com. Th… (read more)

I have the latest version of the Firefox browser 95.0(64-bit). I can not open my Vanguard account using this browser. What needs to be changed to open Vanguard.com. Thank you.

Frank Marino ...

Asked by marinofrank 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Unable to access website

After years of accessing the following website, https://www.livefromiceland.is/webcams/reykjavikurtjorn/ , I suddenly get the connection error message: PR_END_OF_FILE_ERR… (read more)

After years of accessing the following website, https://www.livefromiceland.is/webcams/reykjavikurtjorn/ , I suddenly get the connection error message: PR_END_OF_FILE_ERROR. I do not have a problem with either Chrome or MSEdge browsers. Is there a setting that I can change. I have the HTTPS - ONLY MODE disabled. Thanks for anyone's help! Douglas

Asked by Douglas Reeve 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

theme can't change

So out of nowhere firefox changed my blank tab background to dark and google website background to dark. I tried messing around with the themes and now stupid color theme… (read more)

So out of nowhere firefox changed my blank tab background to dark and google website background to dark. I tried messing around with the themes and now stupid color theme keeps automatically switching to default. It used to be so easy to remove the themes and to change the default theme. Not there is no button for it. So f.... frustrating to look at this. I want to uninstall the themes and i can't the 3 dots have only manage button and nothing there to remove the theme or to set as default.

So how do i set my default theme and get rid of the rest of the theme garbage? Thank you

Asked by profesor100pmr 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Constant tabs crashing in the last few weeks - soooo frustrating - crash report fails to send every time so pasted below

33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-… (read more)

33A943B0-E593-4313-9168-9715061B403C 2021-12-09, 3:28 p.m. 5706D5D9-7A34-44BC-88F8-30800845F70F 2021-12-09, 3:27 p.m. 94B2D3D2-8E89-42D3-9DE3-D2CC5ECDE843 2021-12-09, 2:40 p.m. 4E906152-2A0A-4562-B2BC-A134C5357118 2021-12-09, 1:27 p.m. 3C4A27B5-EA05-48D4-A96A-1D437EEA41A7 2021-12-09, 1:24 p.m. F61C34FF-5BC9-42B9-B1F6-F0338678F8EC 2021-12-09, 1:24 p.m. 737A91F8-8660-4F86-A4DC-23E48D7BF418 2021-12-09, 1:24 p.m. FB02814C-D9B2-41EB-84A9-FD19308AF8F8 2021-12-09, 1:24 p.m. F7108A42-A347-4858-9A9C-D72CEADE14C4 2021-12-09, 10:52 a.m. CEC70BB2-1A15-4EF4-83BA-94623EE44387 2021-12-09, 10:40 a.m. 251355BB-2EC3-400D-A1CE-CCCC0E7B7C21 2021-12-08, 8:15 a.m. D819E516-8101-49A9-90F2-236AF71BB4DC 2021-12-08, 8:02 a.m. D7BC76CE-394E-4542-950A-6A54F7E20824 2021-12-08, 7:24 a.m. F56CC63E-92D5-44B5-8F14-8C4155230FAD 2021-12-07, 3:47 p.m. E0CFAB29-9A95-4833-94F2-E62ECEE9760B 2021-12-07, 3:41 p.m. 1FD64C60-5BC5-4245-B77D-9942892F5F89 2021-12-07, 9:04 a.m. EE8D4D5B-CF27-4EDD-BE97-623CA89F92C6 2021-12-07, 9:04 a.m. CD40A8DE-95BB-4227-A104-79635D25C69B 2021-12-07, 8:58 a.m. 40B1F67A-301F-40AA-9448-98403B5AABCF 2021-12-07, 8:35 a.m. 708D1248-C05D-4B72-A49B-03598AA01994 2021-12-06, 4:08 p.m. 92193209-9B9D-40C1-B9D0-5FAA09BD9EAB 2021-12-06, 9:06 a.m. 335E9688-CC43-463F-A23B-741F1C69ED05 2021-12-06, 7:40 a.m. 52345A98-3E18-49A8-B7C1-D4C5168F3AA9 2021-12-03, 7:41 a.m. 966DE36C-CFF2-453A-BFA4-3452E8D25220 2021-12-02, 10:33 a.m. 4610435A-7F52-454D-B764-5F06E6C428FF 2021-12-01, 4:14 p.m. 6C7E3D3A-C691-40CB-8358-8F40142FF546 2021-11-30, 4:03 p.m. C49C52FD-6B5E-4B95-88F0-237EF9EA2F52 2021-11-30, 4:01 p.m. E4442A5A-7833-4215-A6CC-F0B8B782BDCF 2021-11-30, 4:01 p.m. 8CA9F70E-2E2A-4F76-A8F3-32105C2E7093 2021-11-30, 3:57 p.m. 5CF04756-59A0-4798-8638-44E2C7AEFFD9 2021-11-30, 3:57 p.m. 652AADA9-CA3E-4918-828B-7AD3F8046486 2021-11-30, 3:43 p.m. 23D66B57-7B22-4984-BB16-28B7DBD0265A 2021-11-30, 3:43 p.m. 61A5617A-F203-4132-87AF-7C9A08BEE30D 2021-11-30, 10:30 a.m. DD26152C-9CCD-440E-ACE7-B665A9CDEC07 2021-11-30, 10:26 a.m. BA0368AD-37F0-4C6D-A110-C52999A38DE5 2021-11-30, 8:25 a.m. BED32C64-CA5C-46E6-B2DF-F9AC19FF6277 2021-11-30, 8:23 a.m. 92D65B27-86F1-44B3-8891-B775E37790F4 2021-11-26, 11:27 a.m. B37F8FB5-1EA3-4EC8-BDD8-90D1C2C25BE1 2021-11-26, 10:54 a.m. 3F866394-C2FB-4BB0-9EA4-693C45B0ED8D 2021-11-26, 10:53 a.m. 5EFB41D0-BDFB-4851-9112-E2B3E6A64032 2021-11-26, 10:45 a.m. 9833CC3D-B36A-4135-8CD2-B0FE109AAE55 2021-11-26, 8:46 a.m. 3EB751EC-6CB6-4418-B79E-F49034FA0679 2021-11-25, 2:38 p.m. 7693CBCC-DCBA-4C4B-856A-D37FACBAA728 2021-11-25, 2:38 p.m. 853B3922-903D-426B-9D35-65CDFA9A74DC 2021-11-25, 2:37 p.m. 81EE1FAC-BE54-4781-985B-ED827177B601 2021-11-25, 1:50 p.m. 35E8FC1A-9C78-498F-8515-90517F22470A 2021-11-25, 11:09 a.m. 6CF3639F-51B7-4FB2-A54A-5CBA10A446D7 2021-11-25, 10:43 a.m. F5824657-6EE8-424F-BCFB-45A52A36132E 2021-11-25, 10:43 a.m. 72DDB8BF-C202-4747-965B-0C76ADF70DFD 2021-11-25, 10:43 a.m. 8CE1C5E2-7C51-4782-98BE-AFF589C379A2 2021-11-25, 10:43 a.m. 770BE17F-01F1-42C8-A6B7-E26EF6DFDE59 2021-11-25, 10:30 a.m. C8B1AAF3-6A34-49E7-B310-7BC818B612D9 2021-11-24, 10:36 a.m. 0548259A-D5EA-44D1-B8D3-EC9B2456F942 2021-11-23, 4:08 p.m. 96449380-FE05-4AF9-A0B1-04DF2D295B9E 2021-11-23, 4:04 p.m. BCE37FCE-2BF5-4123-B1A7-7A74989C1BCD 2021-11-23, 3:30 p.m. EF29E129-24CF-4487-AB01-33E7E26E9AE3 2021-11-23, 3:29 p.m. D7B20153-595E-474A-8D8E-35313B4C364D 2021-11-23, 3:15 p.m. C32EE8CD-3C14-41C8-AC64-F3070A4A2059 2021-11-23, 3:09 p.m. 014DE385-DC83-494F-B337-734235BDC504 2021-11-23, 2:30 p.m. 124C7DD3-11A0-4F6A-8284-173A8053EB8A 2021-11-23, 7:40 a.m. DA578EBE-D8A8-4B01-B22E-93C89151E1F6 2021-11-22, 10:42 a.m. D15E42DD-7E82-45A2-A457-D60F38392893 2021-11-22, 10:41 a.m. D87795E4-AAE7-44E0-A0D9-20FAA9AAC1A5 2021-11-22, 8:36 a.m. 582A5AE0-12FA-4BF7-87FC-218A7F1082B8 2021-11-22, 8:12 a.m. 10962037-38BF-457E-B67D-AA0ED6DCE90A 2021-11-19, 1:23 p.m. D8073960-DDED-43ED-B951-FD78CB7B48DD 2021-11-19, 1:22 p.m. E8822AF8-D452-479D-AE98-86C82F3448AB 2021-11-19, 1:04 p.m. E0C43D98-614C-44F2-8039-11BFE06627FB 2021-11-19, 1:04 p.m. 02FAD15A-E082-4D44-BF3D-367AFAF8E331 2021-11-19, 1:03 p.m. FC3A4C6A-7D07-4AFF-A7DF-C85366703D59 2021-11-19, 1:03 p.m. 512C25BA-C711-4A31-957E-803BD4C67C75 2021-11-19, 12:36 p.m. B22AD59D-5680-437F-B1AC-9EE5F279070B 2021-11-19, 12:24 p.m. DD61BD8D-4260-48C8-9505-6922EA7B240B 2021-11-19, 12:23 p.m. EF9AD056-E787-4A11-B493-7B4D1BB254CF 2021-11-19, 12:22 p.m. A3E31383-FB4A-46FE-893C-B326C8781A62 2021-11-19, 8:49 a.m. AFCAAFC4-9F6F-4A8B-82F4-76D6970B0BCB 2021-11-19, 7:46 a.m. 2C17044B-70CB-4334-9F5A-00EB9C68E6D9 2021-11-19, 7:42 a.m. 931B931C-81EB-48C4-A4DB-2F16A5E55078 2021-11-18, 4:34 p.m. 7595E3AB-4928-4423-AE38-841D6E7CB151 2021-11-18, 4:34 p.m. A2B068E7-FA3F-420B-B305-F6AB72B22A72 2021-11-18, 4:30 p.m. 8C013751-81FD-4A7E-8D0C-A90874CAE41D 2021-11-18, 3:54 p.m. 26FB2AFE-C17A-48B8-9883-E9AAA699F96E 2021-11-18, 3:52 p.m. 6E9A19F9-31E2-4C1E-8607-1171150BA29F 2021-11-18, 3:50 p.m. E7DE8FAB-6000-4CB3-865C-A06865337798 2021-11-18, 2:59 p.m. 087AA53D-6C3D-4280-991C-3D49687C083E 2021-11-18, 2:49 p.m. 27E924DD-0AA0-4AFF-BF1A-EE386B0E2A1F 2021-11-18, 1:54 p.m. 8E5E76F6-1DD4-447A-8B54-B59AB77FAC0B 2021-11-18, 1:15 p.m.

Asked by rick.mank 2 years ago

Last reply by rick.mank 1 year ago

  • Archived

Minimize, Maximise and Exit all now hiding.

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind. Befor the latest update, when I moved my mouse to the top of the screen … (read more)

I live with Firefix always in full screen. I Don't like seeing any bars or buttons of any kind.

Befor the latest update, when I moved my mouse to the top of the screen my tabs popped down and in the top right corner was the standard icons for "minimize" "maximize" and "exit".

With the latest update the tabs are there but the 3 buttons have gone.

If I exit full screen (F11) then they are there again, but I dont want to have to exit full screen every time I change between programes which I do every few mins. I'd be popping pages in and out of full screen every few mins!

How do I get the buttons back all the time?

Asked by lucyblairs 2 years ago

Last reply by tiffanyboyd78 1 year ago

  • Solved
  • Archived

clearing cookies

When I try to clear cookies and cache etc in Firefox 95.0 on my Mac (OSX 11.6.1), there always remains 811kb, no matter how many times I try and clear it. Deleting the Se… (read more)

When I try to clear cookies and cache etc in Firefox 95.0 on my Mac (OSX 11.6.1), there always remains 811kb, no matter how many times I try and clear it. Deleting the Search history doesn't get rid of it either. Previously, this didn't happen. What's going on please?

Asked by dbwm01 2 years ago

Answered by cor-el 1 year ago