Firefox Community Forum

So i've lost access to my email on. my old mozilla accounts and upon logging in on a new device im being asked for a code to the email which i don't have access to anymore is there a way that my info can be synced to a new one. Thanks

Hello,

how can i disable firefox usage hints like "Try tab groups for less clutter, more focus"?. It opens up if i open up a certain amount of tabs. Is there anything i can disable in about:config?

Thank you.

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

I love firefox. I recommend it to everyone. Because it's the only browser that appeared to have my best interest at heart. I develop extensions firefox-first rather than chrome-first. I don't want generative AI getting anywhere near any of my things, and I'm sorry to say I've switched to Waterfox for now. Please backtrack on this, I just want to use the internet without AI plastered in my face :<

I've installed FF on new computers a few times in the past year and I've noticed that it never syncs the Search settings (things like default search engine, adding StartPage, etc.). Is that by design? Is there a way to make them sync?

So I'm on Firefox ESR 140.6.0 on debian 12.12 but I've noticed this problem with firefox in general (earlier versions) on Linux. When I am browsing with a few tabs open (4gb of memory on this laptop) suddenly on reddit or some random website, quite at random, everything freezes and I have to restart the laptop.

Crash reporter doesn't start because the tab doesn't crash instead the entire laptop freezes - it happens only in firefox. How do I debug this problem? I think for some reason firefox gobbles up all my memory perhaps and that causes Linux to lock up.

What do I do about this - it is quite frequent and frustrating but random - I can't say exactly when or on what site this will happen.

I want to import the book marks from one computer to another. I can't sync them. I made an HTML file as instructed with the first computer. Moved the files via USB to the second computer desktop. Opened Mange Bookmarks. Clicked Restore, then Choose file. Nothing happened. No new window opened. ?? Tried Import Bookmarks from HTML, still no new window opened. Tried the Import function in my account. I was able to import my passwords. But it said that the HTML file did not have any HTML data. ?? Also it does not allow use of a json file.

bookmarks from Mac laptop to Mack desktop

What can I do now?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

I had once used my computer for my husband when his was down. Now when I'm in my computer in a web site, an example send a recipe to myself, when it comes in my email it comes from his account not mine. I've went on to his unit made sure my computer was not signed on using his account. I think it's coming thru Google but I can't figure what where & what to do about it. I attached an image showing the first account that comes up when going to google. I can go up to change the account to mine. But if I'm in site then send something it still shows his account & any response goes back to him not me. This causes much confusion as you can imagine. Is there a way to make this stop?

Hi Team,

after the mentioned update about a week ago, I experience quite some system slowness. Building up new pages takes between 30 and 60 seconds each, and some live streams are interrupted (3 seconds running, 3 seconds stop, 3 seconds running, etc.). This has never happened before. My Internet connection is good (confirmed by the provider), and using Google Chrome, all is as it should be, no slowness, no disruptions.

Can anybody advise, what the cause(s) could be, and how to solve these issues? Please let me know, if you need more information.

I really would like to continue using Firefox.

Many thanks in advance for your assistance,

Michael from Norway

When customizing the toolbar, Firefox has a standard button named "Forget" which lets you easily delete browser data (see the attached image).

I'm using this button, but I should like the button to work in a different way. What I want is that everything except from browser history is deleted, when I click the forget icon. It should not be necessary to first click the forget icon, and then "Forget!" (as in the attached image). I don't neither want to restart the browser or open a new clean window

Does someone know how to achieve this without developing my own plugin? Does the standard buttons have some scripts somewhere that can be edited?

As a stakeholder, I am unhappy with Anthony Enzor-DeMeo's ideas to incorporate more AI into the Firefox browser in the future. Most internet browsers are using AI nowadays, and I think Firefox's lack of AI makes it a very appealing browser for users. This is because new AI technology annoys many people. As other browsers continue to incorperate more and more AI, this will increase Firefox's appeal for users who are annoyed with AI.

Overall, I think Firefox will be a much better browser if it does not incorperate AI. It will mean a lot to me if these concerns are taken into account. Thank you for all that you have done.

Sincerely, Eli Buikema

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien !

actuellement, mon compte est deconnecte, mes adresse emails apparaissent dans les champs de connexion. si les donnees sont supprimees ou qu'il ny a [pas de compte connecte, il ne doit pas y avoir de proposition de remplissage de champs !

ou est le bouton "reset" "delete all"

I am technically challenged in my 80s. I have always used Firefax bookmarks. Somehow I can not pull them up today. It seems they have been erased. I have an apple computer.

https://artgallery.yale.edu/collections/objects/101

.... Chromium renders the image just fine.

I just started getting a message saying Facebook was breached back in 2023. Never got any message prior to this week. Situation is: I moved to a new city and can no longer see ANY of my passwords saved on Firefox. It's basically saying I have to change them ALL! Even if I tried, it's required to know the previous password to change the password on many, if not ALL the account passwords. The message says I was breached, but I wasn't. FIX IT PLEASE!!!

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually shows a memory usage of around 180MB. However, at some point the memory usage of the extensions process starts to increase and it doesn't stop increasing until my RAM is full and then it increases even further. It increases until I restart Firefox or until it uses so much RAM that my computer runs incredibly slow.

Below you can see a screenshot of the Task Manager showing how much RAM is available on my computer and a screenshot of the about:performance page showing the memory usage of the Extensions process. The RAM available on my laptop is 10GB (the default configuration was 4GB of soldered RAM plus 4GB of exchangeable RAM. I have upgraded from 4+4GB to 4+8GB but 2GB of the soldered RAM on this laptop are used as GPU memory so the remaining RAM is 10GB). The about:performance screenshot shows a memory usage of 13GB for the extensions process which is possible because Windows automatically pages RAM on the SSD when I'm running low on available physical memory. This enables programs to actually use more memory than the available physical RAM but of course programs become incredibly slow when the RAM is full and huge parts of memory have to be paged on the SSD.

My actual question: How can I find the cause of these memory problems?

What I've tried so far

- I have created a memory report on about:memory. The result is at the bottom of this post. - I have watched the about:performance page and tried to find out what action triggers the memory usage of the extensions process to increase. At the start of the browsing session the memory usage is only at around 180MB. It stays like that for a while. At some point it starts to steadily increase by many GBs. But I couldn't find the cause. I don't know what triggers the extensions process to increase memory usage. - I could simply disable extensions and see if the problem gets solved. But I want to know which exact extension causes this problem. It is very difficult to find out which one it is because I have many extensions and I don't know what causes the memory usage to increase. So I would have to disable extensions one by one and wait for an indefinite amount of time and check whether memory usage stays low. But I don't know how long I have to wait until the memory usage would increase because I couldn't identify what triggers it to increase.

Rather than just using trial and error I would like to find a way to use debugging tools to exactly determine what causes the problem.

_______________________

This (https://pastebin.com/U3QXTAt9) is the memory report from about:memory. This contains the whole extension (pid 18332) section (copy & pasted by selecting the text on the about:memory page). I have left out the rest because I don't know if it contains private data. Please note: this is not taken from the same browsing session as the screenshot that shows a memory usage of 13GB. Why? Because programs run very slow when memory is low and large parts of memory are being paged. The debug tools usually require a lot of RAM and CPU performance so it's very difficult to use the debug tools when the memory is already full and programs are already running slow. This memory report shows a very high memory usage of the extensions process. In this case it's "only" 3.5GB but it was taken in an early stage of the increasing memory usage. As shown in the screenshot below, memory usage can go even higher than the available physical RAM on my computer. The memory report doesn't clearly show which extension is responsible for the high memory usage. In the memory report, I can only see a high memory usage for the items gc-buffers and gc-heap which leads me to think that the memory problem has something to do with the garbage collector. However, I cannot see which extension is responsible for this. No item in this list with a description that identifies a specific extension has a high memory usage. This is only an excerpt from the memory report (only the extension section). I went through the whole memory report with Ctrl + F "moz-extension" and looked for items with a high memory usage but I didn't find a single item with high memory usage that belongs to a specific extension.