Firefox Community Forum

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

The browser brings the log in interface and when log in credentials are submitted, the attached page response appears. Kindly help resolve as there are tasks that urgently need my attention.

Firefox 136.0. Previously: 1) No search engine sign in urlbar (left side). 2) When I pressed "en." in urlbar, it supported one-time go to Wikipedia search. For this I needed to press down arrow one time. Alternatively, with up arrow, I could move to any other search engine from the configured list. Now: 1) Search engine is present in urlbar for any entering into it. 2) To switch I have to press another selection (as suggested Wikipedia) with mouse, either to left or to down (where suggested) of the urlbar.

I want to return the old style with selection that works with keyboard.

I factory reset my pc and i logged back in to my firefox account and all my saved log ins and book marks are gone did i loose them for ever or is there a way to get them back?

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help

I'm trying to get my settings & themes back after an update, and nothing is working. I can't even open bookmarks on the bookmarks toolbar. I just get "new tab" with the dots moving like it's searching for a site.

today i ended up enabling notifications that appeared to be my hoa's website but was a rogue and fake virus software warning of viruses and wanting to update and renew license to remove them.. i get notifications every few seconds from them and had to diable notifications. i did send a note on the "broken link" tab to you guys..

its annoying and my malware bytes didn't catch either. it uses mozilla based to send the notification, i couldn't find a place to block the site.

Thank you. Jeff Wagener [edited phone# from community support forum]

Since the settings haven't given that option for years, the best way to have a local file as the new tab page was using autoconfig.cfg + autoconfig.js, as described in this thread: https://support.mozilla.org/en-US/questions/1251199 But since the most recent update (v136.0), this stopped working.

The New Tab Override add-on has its own issues with using local files (can only load a .html file, no local CSS/JS, can't give a blank address bar for me to search in), so it doesn't solve the issue either.

This is very important to me, and others have been asking for this feature back for years. It feels awful to have the working solution stop working, in the browser that's supposed to be open and customizable.

I found that my Figma prototype works in all other broswers, but appears mangled in Firefox. I've restarted and tried troubleshoot mode, but issue remains. See attached screen shots for ramdom background color for text blocks.

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen regardless of the video source.

Every website I try to visit with Firefox produces a page which reads "Suspected Phishing." And when I click on "Ignore and proceed" I am taken to a blank webpage. Each web address in the URL field reads "SmartDirect.de." Firefox has thus, for me, become a useless browser.

Is there anything I can do to fix this problem with Firefox? In answering my question please bear in mind I do not have a PhD from MIT and am not an expert in computer science.

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Dear Support Team,

Ever since updating Firefox to the most recent version my pause/play button does not work with tabs open. (like youtube, spotify(browser) etc.)

I tested for mechanical issues, but those do not seem to be the issue, as the key itself work perfectly fine. Different apps (like netflix, and spotify(desktop)) do not have this issue.

If you require any additional information in regards to this inquiry don't hesitate to ask.

- Adrian

Additional Information

Firefox 136.0.1 (20250310180126) Installed on: March 12, 2025 at 8:50:54 AM Status: The Update was successfully installed [copy and pasted from settings]

Hello,

My university requires me to logon to use campus services every 24 hours. Upon expiration of the logon credential after the 24 hour period, a logon window will prompt to re-enter credentials. The problem is that it will continue to prompt log in with new pop up windows every few minutes so if I don't log in, for example, over night, I'll wake up to hundreds of log on window pop ups. This creates system wide slowdown due to memory resources being maxed out. I can't enable universal pop up blocks as the systems I require use pop ups and having to open each pop up manually does work in my workflow. Any solutions? Thank you!

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by another instance." what does "another instance" mean? how can I update it? fyi I run Windows 11 on my desktop.

День добрый. Я с 2023 года не выходил с аккаунта. После переустановки системы, и установки новой версии браузера, синхронизация не подтягивает мои данные (закладки, пароли и тд). Данные очень важны, мне остро необходимо их вернуть.

help me restore all tabs if possible, there were more than 200 tabs i need to restore them. i tried to restore them through journal and other profiles but there were empty tabs there too.