Showing questions tagged: Show all questions

Messed up context menu?

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save i… (read more)

Why does my context menu show everything in the world? How can I change this back? did this come with an update? most of these options don't work, even the simple "save image as" function

Asked by lainesheldonhoule 1 month ago

Last reply by jscher2000 - Support Volunteer 6 days ago

  • Solved

Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (read more)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Asked by Mark 1 month ago

Answered by Mark 1 month ago

add ons no longer have toolbar buttons

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was… (read more)

I just got a new PC. On my old Windows 10 PC, many add-ons add useful buttons, for example OneTab which adds a button that closes all tabs and compiles a list of what was there, or Zotero, which lets me send stuff online to my Zotero citation database.

Now on my new Windows 11 PC, even though those add ons are installed and technically functional, I can't find the buttons anywhere. I wanted all that stuff on my toolbar for a reason. All I can find are convoluted keyboard shortcuts. I don't want to use a bunch of stupid keyboard shortcuts when I'm supposed to be able to just push a button for the same functionality.

Where did all my buttons go and how do I put them back? No, they are not in the "customize toolbar" option, and I have checked the options menus for my most important add ons too.

Asked by oracle.nola 1 month ago

Last reply by markwarner22 1 month ago

Can't keep pinned tabs

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track o… (read more)

Firefox will not longer close without also closing my pinned tabs which pretty much defeats the purpose of pinning tabs for later and makes it much harder to keep track of things. I didn't notice the first time and lost my pinned tabs that had been there for months, I immediately put them back but now everytime I try exiting firefox it informs me i'm about to close however many tabs are open + the pinned tabs. Does anyone know how to solve the problem/what might be causing it.

Asked by Lucifer 2 months ago

Last reply by an.beu 1 month ago

  • Solved

PDFs not displaying correctly

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and … (read more)

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Asked by coolbeast786 1 month ago

Answered by jonzn4SUSE 1 month ago

Firefox unable to Print a PDF

Hello there, I'm a relatively new adopter of Firefox so please bear with me. First off let me say that my Brother Printer is working fine. Word documents as well as non… (read more)

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

Asked by Kevin Stonehouse 2 months ago

Last reply by markwarner22 2 months ago

Is the Primary (formerly called "Master") password shared or Ff synchronised between different devices?

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices? The reason that I ask this is that I am a decrepit and ignor… (read more)

Is the Primary (formerly called "Master") password shared or Firefox synchronised between different devices?

The reason that I ask this is that I am a decrepit and ignorant old bugger in his 8th decade that has been using Firefox for nearly 25 years. Consequently I have a lot of passwords stored in Firefox's password manager that I REALLY do not want to lose.

Unfortunately, on my main desktop machine, becoming more paranoid after a suspected identity theft attack, I decide to change the Master Password (recently re-named to Primary Password) to something longer and harder to guess or break.

Unfortunately I have forgotten what I changed it to ! (I can remember the first 15 characters but then not the ending sequence...)

However, I discovered that on an old laptop (that had not been connected to the internet for a long time - and I've disconnected it from the local Wi-Fi now) that my old password still worked and I could still see many of the old passwords (since it had not been synchronised).

I am worried that if I try and restore my passwords by now connecting to the internet and synchronising, I will then be locked out of this remaining treasury of my passwords if Firefox synchronisation then disastrously changes the old password (that I still remember) to the new password that I have forgotten - hence my question...

PS: I still have a paper record of something called an "Account Recovery Key" consisting of 8 groups of 4 alphanumeric characters (each group only contains capital letters and numerals - although one 4 character group does not contain any numerals at all, but all groups have at least one capital letter). Could I use this to recover the misremembered new password?

PPS: Don't you think it is always a bad idea to include both zeroes and letter Oh for Oscars in this account recovery key as capital letters rather than lower case letters, since they look so similar?

ie z00 or zoo is less prone to confusion that Z00 or ZOO

Asked by G-Old-NZ-Compaq 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

disable review checker-how?

Review checker just popped up in my search bar. Where did it come from? I cannot find anyway to disable it. I looked previous posts about Labs but there is no provision … (read more)

Review checker just popped up in my search bar. Where did it come from? I cannot find anyway to disable it. I looked previous posts about Labs but there is no provision in LABS to disable it. This needs to be fixed!

Asked by arejfour 2 months ago

Facebook chat images

I have a HP laptop running windows 11. I use facebook on the web by going to facebook.com. Recently there has been a change to the way images are displayed when reading … (read more)

I have a HP laptop running windows 11. I use facebook on the web by going to facebook.com. Recently there has been a change to the way images are displayed when reading chats. The "pop up" box shows up as normal when I select chats which displays all my chats. If the chat contains an image, when I click on it it displays the image at full zoom with no scroll bars visible. This means that I cannot see the whole picture. The only change I have made to mozilla recently is to rest the print settings to default using about:support but I am not sure if this was the start of this problem. If I use microsoft edge for facebook.com or use the facebook app, all works fine.

Asked by Al Brough 2 months ago

How to syncronise passwords and bookmarks from android phone to PC?

I can see no way to download passwords or bookmarks on my android phone, so I can email them to myself, open on my PC and add them to PC Firefox. I have signed in to the … (read more)

I can see no way to download passwords or bookmarks on my android phone, so I can email them to myself, open on my PC and add them to PC Firefox. I have signed in to the same account on both devices, and turned sync on on both devices. I receive no passwords or bookmarks on the PC. I had to re-install Windows 11, and now I cant get my passwords or bookmarks onto my PC.

Cannot take screenshot of passwords on android - screenshot is blank.

Asked by tootaboo 2 months ago

Last reply by markwarner22 2 months ago

  • Solved

Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting… (read more)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Asked by Redacted 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

Sudden Automatic Uninstallation

My Firefox suddenly seems to be behaving abdurptly. The icon of the taskbar for firefox is also lost, and it was hard to open. I just updated my windows and I observe thi… (read more)

My Firefox suddenly seems to be behaving abdurptly. The icon of the taskbar for firefox is also lost, and it was hard to open. I just updated my windows and I observe this effect. What oculd have gone wrong? What data would you need to get to root cause of this?

Asked by Tank 2 months ago

FF slow

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's … (read more)

I'm very frustrated with FF. It's running slow. Downloads are slow etc. I've tried everything that FF has recommended up to and including "refresh" with no effect. It's getting to the point I'm considering not using FF. Does anybody have any suggestions?

Asked by arejfour 2 months ago

Last reply by wiredgorilla 1 month ago

SQL program

Unable to connect Firefox can’t establish a connection to the server at 127.0.0.1:8080. The site could be temporarily unavailable or too busy. Try again in a few mom… (read more)

Unable to connect

Firefox can’t establish a connection to the server at 127.0.0.1:8080.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

HOW TO CONNECT

Asked by San Mathi 2 months ago

Last reply by TyDraniu 2 months ago

Blank Thought-Provoking Stories boxes

The Thought-Provoking Stories' has gray bars and a horizontal moving vertical bar in every story box and no stories. How do I add the stories to those boxes? I don't se… (read more)

The Thought-Provoking Stories' has gray bars and a horizontal moving vertical bar in every story box and no stories. How do I add the stories to those boxes? I don't see any info. on how to add those. Thank You.

Asked by Mastertinkerer 2 months ago

Site suddenly not available

One specific site used to work very well. Suddenly it stopped, showing the continuous running circle. It works on another device. Obviously some setting on this device ha… (read more)

One specific site used to work very well. Suddenly it stopped, showing the continuous running circle. It works on another device. Obviously some setting on this device has changed, but I didn't change anything myself. Please help.

Asked by hein7 2 months ago

Mail.yahoo.com not working on my browser

Hi my all mail.yahoo.com accoutns are not working on my mozilla firefox browser. It was working 2 days ago. Now, when I try to longin to mail account shows message conn… (read more)

Hi my all mail.yahoo.com accoutns are not working on my mozilla firefox browser. It was working 2 days ago. Now, when I try to longin to mail account shows message connectivty issue with my internet, which is fine connect to some other website. When I am using firefo on other computers my mail.yahoo.com works, also on this computer, when I use crome or microsoft edge browser mail.yahoo.com works.

I also tried refresh and uninstall/reistall options. Still not working,

Please let me know what will be wrong on this computer firefox.

Thanks

Alkesh Khatri

Asked by alkesh.khatri 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago