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  • Archived

Banking login

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, an… (read more)

https://www.mysynchrony.com This bank processes many credit card payments--including CareCredit. I can log in from my dashlane item for this process with Edge, Chrome, and Safari. BUT I cannot get the item to log in. This is the error I receive: "We have encountered a System Error. Please navigate to the login page, and try your transaction again."

I LIKE firefox, but this is very irritating and I need to know how to fix this because I have the same issue with a few others

Asked by Don 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (read more)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Asked by PassoGiau 1 year ago

Last reply by PassoGiau 1 year ago

  • Archived

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi p… (read more)

when I right click on the Firefox desk top icon and slide down to property, for example, The resulting display is so small it is unreadable....can you help me with thi problem?...thanks Jerry.

Asked by Eugene 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to change my email address - There is no "edit" or :change" option on the page where a change could be made

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making th… (read more)

I have made a few attempts in the past hour to change my email address BUT there is no option to do so ("edit" or change") on the change page. How do I go about making the change; I currently use [edited] 5@gmail.com. I want to change my email to: [edited] @proton.me. Thank you! Ross Gudgel

Asked by Maadi Helio 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

A website fails to function on Firefox.

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal… (read more)

A website that I use normally displays a graph of my variable as a function of time, but it has recently ceased to display the graph. Other data is available in a normal manner on that website. The graph displays when I access the website via Safari (which I rarely use). The uploaded sample images are from Safari and from Firefox. I have enabled pop-ups for that website on Firefox, and I believe I have enabled cookies for that site. Javascript is enabled on Firefox. I can't identify the nature of the problem with Firefox. I am using iMac Pro with OS 12.6 for both. Thanks for any advice.

Asked by Lowell 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 year ago

Answered by jehighley 1 year ago

  • Archived

Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 1 year ago

Last reply by Sue 1 year ago

  • Archived

Using a password manager

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly ge… (read more)

I am using Norton Password Manager for all my logins. Trying to figure out how this will affect my Firefox account. I just changed the account password to one randomly generated, but haven't logged out yet as I want to make sure I can get back in. Should I logout on all devices & then log back in with new password?

Asked by bufo0892 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't pull tab out to another monitor

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anyth… (read more)

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

Asked by Primus Alexianus 1 year ago

Last reply by Primus Alexianus 1 year ago

  • Archived

error: 23011

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After… (read more)

Please read this carefully before commenting to me. I do know some things about computers. And no, I will not get windows 11. I am very happy with windows 10 still. After the recent update I can no longer watch videos outside of Youtube. This is very annoying. I am getting error: 232011. I have gone into the Settings: Extensions and Themes: Extensions: No add ons turned on. I have deleted my cookies. I have reloaded, I have rebooted my computer after deleted cookies. It still says error 232011. This is my ONLY computer, no I cannot check this site on another one. No, I cannot check this site at the local library. Anything that is not Youtube that has videos gets block there at this time. I have no idea why, nor do I care. I have my own computer for this reason. However, I cannot use it if I keep getting this error.

Asked by menetnut 1 year ago

Last reply by ysfff 1 year ago

  • Archived

Bookmarks aren't saved as URLs instead of the site header.

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a speci… (read more)

I often look up links/webpages on my phone and then transfer them to Firefox to view later. In the past, when I opened a link in firefox, then dragged the link to a specific folder on the Bookmarks toolbar, it would display the header of the link as the "name" of it. Now, when I transfer a link to a folder on the Bookmarks toolbar, it always sets the URL of the link as the "name" of the bookmark. How do I make it so that when I drag a link to the bookmarks toolbar it saves with the header rather than the URL.

If this helps, I'm using MacOS most of the time.

I've attached an image of what it's like now. The header names are before, the urls are after.

Asked by evan.baumel 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox not saving username/passwords v111.0.1

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save". In my Privacy & Security - "Logins and Passwords" settin… (read more)

After the last upgrade, Firefox no longer saves my password information even thought I always click "Save".

In my Privacy & Security - "Logins and Passwords" settings, I have it checked to autofill. I am not using Private Browsing and the only extension I have is DuckDuckGo. I tried to remove that extension and try again, but it still would not save.

What else to check?

Asked by janineelewis 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

SIte-level Zoom stopped working in Firefox 111

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal … (read more)

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Asked by toby15 1 year ago

Last reply by toby15 1 year ago

  • Archived

Firefox no longer opens previous tabs

Even though I have the settings correct in the browser ('Open previous tabs and windows' checked under Startup in the General settings section), Firefox suddenly stopped … (read more)

Even though I have the settings correct in the browser ('Open previous tabs and windows' checked under Startup in the General settings section), Firefox suddenly stopped doing this. I went to help and have tried everything suggested (for example, in this article -> https://support.mozilla.org/en-US/questions/1365225) to no avail. I generally have to have at least a dozen tabs open at a time due to the nature of my work and it is time-consuming and frustrating to have to re-open the every time.

I have tried the 'restore previous session' under the History menu but that is not an option given. So that isn't working for me either. 'Recently closed tabs' is an option but is greyed out / doesn't work.

It is possible that this is a result of a recent update as Firefox has been almost daily been asking me to update. But I do not know how to go 'back' to last version if that is the case ... or how to turn off the annoying update messages.

So what is going on?

Thank you in advance.

Asked by Birdsnest 1 year ago

Last reply by cor-el 1 year ago

  • Archived

yahoo email display

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the emai… (read more)

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the email previews are so large they extend half the way across from the right side. Previously most of the center was for email lists, but now it is just a small part that will only show two or three emails. How can I change it back the the old format?

Asked by fms2012 1 year ago

Last reply by techguy150 1 year ago