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How can we hide the new addons button?

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable t… (read more)

FF 109 added a new addons-button (jigsaw puzzle icon) in the addons-toolbar. Can we hide it with a specific variable in about:config, or by creating a specific variable there?

Asked by Dan 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox browser

my yahoo email will not allow me to delete the emails. I can read the email, but I cannot delete them. It was suggested to me by a Yahoo rep to update the firefox brows… (read more)

my yahoo email will not allow me to delete the emails. I can read the email, but I cannot delete them. It was suggested to me by a Yahoo rep to update the firefox browser. I do not know how to do this.

Asked by gma_bandley 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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since latest update- firefox freezes then unfreezes-Windows 10 64 bit

Hi there since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing. no special tabs open such as Youtube- just lo… (read more)

Hi there

since the latest update (17/1/23) Firefox seems to Hang then lockup then freeze then unfreeze when just browsing.

no special tabs open such as Youtube- just locks up on browsing 2 tabs plus- google search on 1 and facebook on 1 tab-closed the google search tab then scrolling through Facebook,froze after 3 scrolls of the wheel,locked up then unfroze

Asked by brondster 1 year ago

Answered by brondster 1 year ago

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delete account with 2FA enabled

I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary a… (read more)

I am locked out of my primary Firefox account due to 2FA being enabled, loss of 2FA device, and cannot locate my backup auth codes. I still have control of the primary and secondary email addresses associated with the account. It seems like that should be enough to be able to delete the account, but there doesn't appear to be any way to do that. I would be glad to send email from one/both of those addresses if it would help facilitate the account being deleted.

I also have a Firefox Relay subscription active under that account, which is why I cannot just abandon it and use a new account.

Asked by slconley+firefox2023 1 year ago

Last reply by cor-el 1 year ago

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Specific website disfunction.

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior release… (read more)

This website, https://community.cubigo.com/#/home, does not function using release 109. The site depends on .js files. There had never been a problem with prior releases, and everything is cool with Chrome and Edge.

Asked by rstrain 1 year ago

Last reply by Bithiah 1 year ago

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New Update as an Error (!) Need Help

Hello, the menu bar has an error. Before the update, I could move all addons to the overhang menu (Überhangmenü). With the new update, an additional symbol is forcibly in… (read more)

Hello, the menu bar has an error. Before the update, I could move all addons to the overhang menu (Überhangmenü). With the new update, an additional symbol is forcibly inserted, which I cannot remove. I would like to move the AddOns back to the overhang menu.

The AddON icons are now way too big and in general I want to remove the AddON icon. Can someone help?

Asked by Juni 1 year ago

Last reply by cor-el 1 year ago

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Coinbase Login page error after the latest update 109.0 (64-bit)

Hi, I login daily to my Coinbase account "https://www.coinbase.com/" using FF, and after the latest update 109.0 (64-bit), after entering username, FF keeps looping back … (read more)

Hi, I login daily to my Coinbase account "https://www.coinbase.com/" using FF, and after the latest update 109.0 (64-bit), after entering username, FF keeps looping back to the login page asking for username again. There is no login issue when using Chrome or Brave browsers. Thank you

Asked by cbonakdar 1 year ago

Last reply by cor-el 1 year ago

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Cannot Upload Files

I am trying to upload a homework assignment, but when I click the upload button, no window launches for me to select the file I would like to upload. I also had a possibl… (read more)

I am trying to upload a homework assignment, but when I click the upload button, no window launches for me to select the file I would like to upload. I also had a possibly related problem where I tried to download a PDF, but when I clicked the "save" button for the print to PDF function, nothing happened there either. Attempts to save said PDF via the buttons on the PDF viewer didn't work either. I have tried running firefox in safe mode, and that didn't help. I have tried restarting my computer, and that didn't do it either.

Any idea what could be going wrong? My assignment is due tonight and I literally can't upload it due to this issue. Any help would be nice.

Asked by Zardecil 1 year ago

Last reply by Terry 1 year ago

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Firefox shuts down hidden and closes teams-app

Lately firefox have been buggy and have closed all my tabs, or so I tought, but after using task manager I see it's up an running, but if I just use the firefox button a … (read more)

Lately firefox have been buggy and have closed all my tabs, or so I tought, but after using task manager I see it's up an running, but if I just use the firefox button a new windows open, but if I right-click and tells it to open av often used site, it pops up with all my saved tabs. I've tried using the exit button in the menu, but it makes no difference.

I've tried fixing it a few times via the installer, havent uninstalled it yet as I have to be in the office to do a complete re-install.

But the funny thing after the lastest update is that is I open firefox, my teams app go down, and if I open teams, Firefox goes down... I've tried using safe mode in firefox, but it made no difference.

Asked by Anki86 1 year ago

Last reply by Anki86 1 year ago

  • Archived

Password query

Hi, when I open Firefox with my default page (https://mail.google.com/...) I always get two queries for entering a password. But indeed I do not have saved any password … (read more)

Hi,

when I open Firefox with my default page (https://mail.google.com/...) I always get two queries for entering a password. But indeed I do not have saved any password for this site. Thus I also cannot find an entry in the login/password list.

Thus I simply cancel the queries and everything works fine.

So why do I get the nasty queries and how can I remove them?

Thanks

Asked by uli.brueggemann 1 year ago

Last reply by uli.brueggemann 1 year ago

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CMD+Mouse Wheel to Zoom in Firefox for macOS [Fix Firefox 109.0 Intentional Bug]

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "… (read more)

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "avoids accidental zooming and matches the behavior of other web browsers on macOS." However, it causes severe trouble for productivity users and the large user community who use a mouse and keyboard.

Could you please let me know how the highly popular and practical zoom in/out using cmd+mouse wheel could be re-enabled in Firefox 109.0?

Also, I would like to ask Mozilla to respect user decisions and let them choose whether they prefer to disable Ctrl or Cmd + trackpad or mouse wheel (scrolls the page instead of zooming) or use it.

Thanks

Asked by Ash 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Making Websites Font Bold

Hello, for whatever reason, Firefox is making the website fonts bold. Not sure why or how... I've checked settings in windows and firefox, and seems normal. I've also che… (read more)

Hello, for whatever reason, Firefox is making the website fonts bold. Not sure why or how... I've checked settings in windows and firefox, and seems normal. I've also checked same website in Chrome and it is not bold. Any help?

Asked by user_a 1 year ago

Last reply by cor-el 1 year ago