Firefox Support Forum

I can't delete certificate authentication solutions In the "certificate management" section, I see the "authentication solutions" tab for secure sites, but I accidentally selected the wrong certificate, and now I can't change it. The list is displayed only in the viewing mode, it is impossible to delete or change the solution. What can I do without deleting my profile? Use last version 108.0.2 (x64)

Hi! I have a brand new installation of Firefox and it is crashing when I try to share my screen. It crashes in troubleshoot mode too. Any ideas about how to solve it? Thanks!

Hi, I must have tried to change a setting and now cannot access Netflix and a few other sites- i get an alert to say i must activate some Addons - I'M LOST PLEASE CAN YOU DELETE AND REINSTALL DEFAULT SETTINGS I HAD ON THURSDAY 5 JANUARY? MANY THANKS Regards Jonathan MALKIN [email]@wordldpro.co.za

Desktop browser. I have many devices, including some on VM. Mix of linux and windows.

I've noticed that when I whitelist a site for Enhanced Tracking Protection, I have to repeat the choice in every single device.

Is there a way to have this sync as part of firefox sync?

Dear sir/madam,

I have an issue with a specific webpage which doesn't load and since it's the second time it is happening I decided to ask for your help. More specific, since today I can't open this webpage: www.offradio.gr. As I said it's the second time dealing with this issue. The webpage seems to work fine, because I already tried with another browser and load fine but not with Firefox. Thanks in advance.

Regards,

George Falias

Hello, I love using Firefox. I've used it for years. However in the past year or so it is getting increasingly difficult to cling to using it as I'm finding that more and more websites don't like it. I cannot use it with my bank https://www.simplii.com/en/home.html. (when I go to sign in I end up in an ever ending loop where it just takes me back to the sign in page. I can't use it with some shopping carts. On this site (as it is one I remember) https://amaranthstoneware.ca/, If I put one thing in the shopping cart, it is fine, but if I put a second thing in, it doesn't remember the first. And now I was trying to watch a video from the National Film Board https://www.nfb.ca/film/affairs-of-the-art/ and the video buffers constantly and I miss words as it catches up. A fellow from the NFB gave me a special link to a vimeo video and it wouldn't load at all. https://vimeo.com/787578864/10f72d40e4  Just the spinning circle. All of this issues don't exist with Chrome (the site I did try it on). My version of FIrefox is up to date. I use Duck Duck Go and LastPass but I turned them off to test and it didn't fix the issue. I really want to continue to use Firefox, but it is getting hard with so many issues with it. I hope you can help. Thank you for your help.

Hi, For about the last month or so, the Yahoo mail tab closes itself after I click on an email attachment to open the download dialog box. This happens exactly 30 seconds after clicking on the attachment, whether or not I go on to open or save the attachment. It does not happen if I merely 'preview' the image. I don't know if all attachment types behave the same, but it applies at least to jpg and pdf files. The tab can be reinstated via History/Recently closed tabs.

Firefox does not crash, and there are no crash reports. In other respects this is similar to a previous post by 'eladopoulos' on 4/30/22, 8:17 AM (https://support.mozilla.org/en-US/questions/1375635).

Using Safe mode makes no difference. I had set browser.download.improvements_to_download_panel to False, but reseting to True makes no difference. Thanks in advance.

I wish to cancel my Relay subscription, but I see no way to do so. There are a number of descriptions of how to do this on the Firefox web site, but they are ALL WRONG or INACCURATE. This should be dead easy to do without having to send an email to "support" (such as it is) or "the community".

Hi and thanks for your time. When printing, How can I change the default SCALE setting from 100% to 50% (or whatever)? I often print shipping labels for my online store. My bubble mailers are small so I always have to change the print scale to 50% (instead of Fit to Page Width) It's not a crisis but just annoying. I would like to customize my default setting for print scale to 50 so I don't need to type in "50" every time i use it. Is this possible? I suspect it's buried somewhere behind the scenes in the programmers special access?

Thank you, Dan PS: I am NOT a programmer OR technical minded so please dumb it down for me, if you can.

So i downloaded firefox and i love it thus far, but one problem i have is that all audio coming from firefox be it youtube or spotify sound thin and a little distant, which is weird since it does not sound like this from any other browsers or apps. i am using the g733 headset from logitech if it helps.

Thank you.

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Auction Site 'Catawiki' will not load signing in page. Yet if I use incognito mode I can sign in. I have cleared the cache and disabled my add-blocker but still no joy.

My computer was factory reset and I had to re-download firefox. My saved passwords were no longer available after signing back into firefox. Before the restart, I determined I should ensure I had the most recent pw to log back in after the reset. I was able to log back in, but all bookmarks and pw's are no longer available. I can see the previous session when I log into the account. How do I retrieve those lost bookmarks and pw's?