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Firefox crashes on sites that require login (Chase, DropBox, etc)

Since i've updated my macbook pro to OS13 Ventura, Firefox cannot open certain webpages like Chase or Dropbox. seems that it starts to load the page until the sign-in c… (read more)

Since i've updated my macbook pro to OS13 Ventura, Firefox cannot open certain webpages like Chase or Dropbox. seems that it starts to load the page until the sign-in components load on the page. I have multiple submitted crash reports

Report ID Date Submitted bp-d8839aa7-f970-404e-9778-f1cf30221112 11/12/22, 11:01 AM View bp-0e911ef9-7412-474f-90d2-959080221107 11/7/22, 9:42 AM View bp-58d2bc95-4cd9-444f-9f2e-4dc0b0221107 11/7/22, 9:28 AM View bp-cd07bca0-1209-4666-809e-888cf0221107 11/7/22, 9:26 AM View bp-ca9b889d-7aa8-4dd0-a676-38a5a0221106 11/6/22, 12:27 PM View bp-21f00a38-1cbf-4e0b-9f56-bcc4d0221112 11/12/22, 11:39 AM View bp-bb431b2c-3015-4884-8f00-1c54a0221112 11/12/22, 11:39 AM View bp-01a02cea-0198-4368-ac1d-91df10221112 11/12/22, 11:39 AM View bp-620a72fb-01fb-41fb-b625-8168f0221112 11/12/22, 11:39 AM View bp-69f19fdc-888c-4918-8aa5-ba7c90221112 11/12/22, 11:39 AM View bp-88388c2b-4d72-46d5-8273-b89180221112 11/12/22, 11:39 AM View bp-86ff8ce1-0fa5-49b8-ad38-644510221112 11/12/22, 11:39 AM View bp-f6332fb8-9b23-42cd-a812-1d05c0221112 11/12/22, 11:39 AM View bp-6b20a331-5bae-4566-acf0-111970221112 11/12/22, 11:39 AM View bp-5694f3e6-56c1-470e-953d-7b8f60221112 11/12/22, 11:39 AM View

Asked by brick67 2 months ago

Last reply by cor-el 2 months ago

Scroll Bar too Thin

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I ha… (read more)

I have used firefox for a long time , however, if I can't fix the tiny width of the scroll bar soon I will have to migrage to another browser which I don't want......I have tried the About.config route...and that hasn't worked . Tried several times....so not sure what I can do to increase the width of the scroll bar. HELP! Thank you for any assistance.

Larry

Asked by lehcardinal 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Reopening closed windows

I had two FireFox windows open, each with multiple tabs. I had to close FireFox to run some updates on my PC and clear a large cache of cookies. When I reopened FireFox… (read more)

I had two FireFox windows open, each with multiple tabs. I had to close FireFox to run some updates on my PC and clear a large cache of cookies. When I reopened FireFox one window reopened, complete with all of the tabs just as I had left them. The other window didn't reopen. How can I get this window and all the tabs back please?

Asked by julien6h 2 months ago

You Tube Videos won't play

You Tube videos won't play. I keep getting a message telling me to restart my device if they don't play. That doesn't work. I tried restarting the computer as well as t… (read more)

You Tube videos won't play. I keep getting a message telling me to restart my device if they don't play. That doesn't work. I tried restarting the computer as well as the browser. Didn't work. I have cleaned the cache and cookies. Didn't help. I updated Firefox. Didn't need it. Didn't help. I am tech challenged. I tried Edge and You Tube videos play without any problems.

Asked by r.k.thomas.66 2 months ago

Firefox not saving settings

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a speci… (read more)

Firefox is not saving my settings when I close it. This can happen for various settings, e. g. if I allow a pop-up exception, or a cookie override exception, for a specific site, and save the setting, it will be gone whenever I close and restart Firefox.

Also, bookmarks are not saved - apparently somewhat randomly.

I currently have Firefox 160.0.6 64 bit. However, this has been going on with the last several versions of Firefox.

I have uninstalled Firefox, discarded the folder containing my profile, then reinstalled Firefox. But the problem still exists.

Asked by gawhitemt 2 months ago

Last reply by techguy150 2 months ago

  • Solved

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 2 months ago

Answered by spaceferret 2 months ago

Firefox keeps signing me out

I recently installed Firefox. Now every day I open it, I have to log in again with multiple google accounts and other kinds of credentials for sites like Trello that I us… (read more)

I recently installed Firefox. Now every day I open it, I have to log in again with multiple google accounts and other kinds of credentials for sites like Trello that I use for work purposes. I don't understand why I keep logging out. And it's very inconvenient since most of the accounts I use require email/ phone verification every time I log in. I looked through the solutions here and turned on a few options in Settings that had to do with cookies and form and search history, but it's still not working. Please provide a solve for this as soon as possible, thank you!

Asked by amminiputhur.hue.7 2 months ago

how to disable auto translate in Firefox Google search results?

Dears, I searched google and youtube, and I changed as many setting on Firefox and Google as I could find, including you own advice: " Firefox To enable or disable trans… (read more)

Dears, I searched google and youtube, and I changed as many setting on Firefox and Google as I could find, including you own advice:

" Firefox To enable or disable translation in Firefox:

   Open the Firefox menu in the top right of the browser window.
   Click Preferences.
   Click Choose in the Language and Appearance section.
   Select a language to add.
   Click OK."

It does not help! I STILL receive stupid translations from the languages that I have chosen and added. It is extremely annoying...

Looking forward to your urgent help. Thank you in advance, Daiva

Asked by daiva_jakaite 2 months ago

Last reply by George Kitsoukakis 2 months ago

Parent process browser console

I get a window popping up now and then out of nowhere called 'parent process browser console'. How can I stop this? I've tried looking at the settings of the window (top… (read more)

I get a window popping up now and then out of nowhere called 'parent process browser console'.

How can I stop this? I've tried looking at the settings of the window (top right corner), but there is no option to stop it from staying active.

Asked by none 2 months ago

Last reply by cor-el 2 months ago

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (read more)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Asked by mohammad.norouzivarkaneh 2 months ago

Desperately Need Help: How to stop Firefox from editing PDF files?

Greetings everyone, I've been using Firefox as my PDF ebook reader on my Windows 10 PC because it Firefox wasn't able to make changes to PDF files. However, it seems that… (read more)

Greetings everyone,

I've been using Firefox as my PDF ebook reader on my Windows 10 PC because it Firefox wasn't able to make changes to PDF files. However, it seems that Firefox is now capable of editing PDF files and this has me incredibly worried... :'(

How can I make it so that Firefox isn't able to make changes to PDF ebook files I open?

Thank you for any help!

Asked by Helpless_Quest 2 months ago

Last reply by cor-el 2 months ago

Sites sometimes won't load and " goog.asrelaterc.autos " shows up each time

Hey, I've been having some issues lately while browsing the web with Mozilla. Sometimes Mozilla tells me that it is unable to reach the site, but when i do Alt+leftarrow … (read more)

Hey, I've been having some issues lately while browsing the web with Mozilla.

Sometimes Mozilla tells me that it is unable to reach the site, but when i do Alt+leftarrow it loads up properly.

Also, i found something weird in the url when this problem occurs, there's always " https://goog.asrelaterc.autos" written, and when I googled that i found a similar problem (the only difference being "goog.oughsheukwa.autos" was written in the url instead) that required to run an antimalware software, but that didn't work.

Thanks for taking the time to read this, I hope whoever is reading this is having a nice day.

Asked by daulipranesmecta 2 months ago

Can't Connect

I cannot get YouTube to connect using Firefox but when I use the Edge browser on my computer I get connected. All my other tab links work fine on Firefox. I can't find an… (read more)

I cannot get YouTube to connect using Firefox but when I use the Edge browser on my computer I get connected. All my other tab links work fine on Firefox. I can't find anything in settings that would correct the problem.

Asked by keviniheaven 2 months ago

Videos will only play in troubleshooting mode - but I don't have any add-ons

Tried refreshing several times, cleaning cache, etc. Videos play on other browsers fine. Doing this on all videos not just one. Firefox up to date. Got any suggestions… (read more)

Tried refreshing several times, cleaning cache, etc. Videos play on other browsers fine. Doing this on all videos not just one. Firefox up to date.

Got any suggestions?

Thanks

Asked by tgideas 2 months ago

Private browsing window icon appers in task bar

I always have a non-private Firefox window open for use with my email. Ever since the latest Firefox updates went into effect a couple weeks ago, when I open a window in … (read more)

I always have a non-private Firefox window open for use with my email. Ever since the latest Firefox updates went into effect a couple weeks ago, when I open a window in private browsing mode, a private-browsing icon appears in my task bar. Before the latest updates, there would be no extra icon in my task bar when I opened a private browsing window - instead i could get to the private window by hovering over the regular Firefox icon in my task bar. I want it to go back to that. It sort of defeats the purpose of "privacy" when my screen has an icon showing that I have a private browsing window open. Also, I don't like that extra clutter in my task bar.

Asked by mortner01 2 months ago