Showing questions tagged: Show all questions
  • Archived

Mouse Hover not consistent, Firefox 103 Ubuntu 22.04.1

After upgrading to Firefox 103, I've noticed the following behavior: The mouse icon does not change while moving over web pages or even the menu items and tabs. It requ… (read more)

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Asked by typewriterjason 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Some websites don't display fonts properly...all |??????|

Even though I have the "allow websites to choose their own fonts" box checked, some websites (Google and others) display fonts as all question marks. This doesn't happen … (read more)

Even though I have the "allow websites to choose their own fonts" box checked, some websites (Google and others) display fonts as all question marks. This doesn't happen all the time...just sometimes. And sometimes restarting the computer helps. I prefer using Firefox but I noticed it doesn't happen in Safari. I have OS 12.4 and am using Firefox 103.0.2. Thanks for any advice!

Asked by barbara61 10 months ago

Last reply by cor-el 9 months ago

  • Archived

Yahoo mail not working after 103.0.2 update

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that … (read more)

I am able open yahoo mail in my firefox browser, but none of the buttons are working. i cannot select a message by clicking the checkbox to the left of the message that is displayed in my inbox. if i select the message by clicking on the message, instead of being able to view it in the pane below my list of inbox messages, it appears in a new window. in that new window, no buttons are working. cannot delete, forward, reply, or use the back button to get back to my inbox. also unable to click on the calendar icon and see my calendar or click on the contacts icon to see my contacts. yahoo mail works fine in both edge and chrome browsers only having this problem in firefox.

Asked by loisimbrogno 10 months ago

Last reply by CANDLEWYCK91 10 months ago

  • Archived

Mouse click won't release

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://r… (read more)

A mouse click sometimes will not release and any subsequent movement results in a "drag" operation. For several months I had only experienced the problem on the https://radar.weather.gov/ website. I'd click on a map to zoom in, then as the mouse moves the map gets dragged all over the place. There was no work around (the Escape key or additional mouse clicks didn't change the situation). The only way out was to close the page. I raised holy he!! with the Weather Service several times.

Now, a second instance is occurring, this time in my Instagram account. In IG's interface, after uploading a photo and clicking to center the image, the click doesn't release and the pic moves all over the place. Again, Esc key or additional clicks don't cancel the situation. I can only upload to IG by using Msft Edge.

I am using an older Intuos3 Wacom tablet and mouse. But as I said, the problem only exists in the Firefox browser and no other apps, not Edge and certainly not in any of my photo apps.

I noticed a similar but not exact situation in the on Bugzilla but that issue was several years old.

Any advice? TY. FrankM

Asked by frankmazz 10 months ago

Last reply by petergroft 10 months ago

  • Archived

Sharing button issue

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bri… (read more)

I recently created a new artist website on WIX and added a widget by Elfsight that shows sharing buttons. The widget is installed correctly. The buttons appear when I bring up the site on Microsoft Edge, but not on Firefox. What gives? I tried clearing my cache etc. to no avail. Any help would be very much appreciated. Thanks!

Asked by hel_montpetit 10 months ago

Last reply by hel_montpetit 9 months ago

  • Solved
  • Archived

Manage Bookmarks Button Missing

Firefox just changed. For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-i… (read more)

Firefox just changed.

For over a decade I had a Bookmarks tab on my Bookmark menu, and now that's gone away. I have that whole setup very keenly arranged with folders-in-folders and now I either have to futz with several more buttons than I used to, or do a pop-up window with Ctrl+Shift+O to manage bookmarks when all I want to do is go to my bookmarks menu as before, select the right folder-in-folder, and then "Open all Tabs."

How do I get a Bookmarks icon to click as before without going into another menu for do the Manage Bookmarks when I don't need to manage anything? Speed and accuracy is important, and this is neither fast nor accurate without that icon/tool.

Asked by lostsole31 10 months ago

Answered by lostsole31 10 months ago

  • Archived

downloads

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though … (read more)

I checked the ask where to send downloads but the it does not ask where to save it simply sends to download which there isn't an option to remove that choice even though it show that I have checked the ask me where to box. I want this fixed so I can always direct the downloads to where I want them to be save.

Asked by c101 10 months ago

Last reply by Terry 10 months ago

  • Archived

Cannot import bookmarks into Firefox

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does… (read more)

Just got a new laptop. Am trying to export the bookmarks from the old laptop to the new laptop. The backup (.json) says it cannot process the file. The .html just does nothing. Firefox version is the same on both laptops. When I open the .html on my old laptop, I can see all of my bookmarks. When I open it on my new laptop, it seems to be blank, even though it's clearly not. I've tried several times. Version on both laptops is 103.0.2 64 bit. HELP!!

Asked by terri.gever 10 months ago

Last reply by cor-el 10 months ago

  • Solved
  • Archived

Tabs appear in different windows and not just in 1

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not th… (read more)

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not the other tabs from the window I am on. Like every individual tab has its own window. This has never happened to me before, only started happening today.

Asked by Grim 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

small numbered boxes started appearing on webpages behind each element on a page

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings.… (read more)

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings. They are all set at what they should be. I also tried the config settings, no joy. If I restart in troubleshooting mode, the boxes go away. Note: I am using Linux Mint, and Firefox just updated yesterday to V103.0.2. Any help would be appreciated.

Asked by bawlmer23 10 months ago

Answered by cor-el 10 months ago

  • Archived

How do I copy over backed up JSON bookmarks?

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can … (read more)

The designers seem to be intent on making this as painful as possible. You'd think you could just open them, at least in text form. Wasn't that possible before? I can in Notepad if I want to look at hundreds of pages of gibberish that would take days to copy and paste over. In my updated Firefox it offers a Restore function but to do that I have to wipe out all my existing Bookmarks. Who dreams of this stuff? Why would anyone sane want to do that?

Asked by moz2u 10 months ago

Last reply by moz2u 9 months ago

  • Solved
  • Archived

How to hide the full URL from address bar?

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it… (read more)

I have the browser.urlbar.trimURLs switched to TRUE but still as you can see in the screenshot it shows the complete URL with the protocols. I do not want this, I want it to hide it and only show the main link like youtube.com instead of https://youtube.com

Asked by Amay 10 months ago

Answered by Amay 9 months ago

  • Archived

Failing to login to my Netspend.com account ?

Hello I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the ca… (read more)

Hello

I am continuing to fail logging in to my Netspend.com account. I am logging in with the correct Username and Password recognized by NetSpend. I have removed the cache. I have investigated if cookies relative to this NetSpend address are blocked. None are. NetSpend support shows no error with my account, on their computers. And, they have no control of cookies.

Would you suggest what I can modify to be successful in logging into my account in NetSpend.com from my Desktop computer ?

NetSpend technical support suggested not to SAVE my Password or Username, having Firefox as my operating browser, proposing Firefox will revert to a former password, unseen by me; thereby not allowing me entry into my NetSpend account.

                   Respectfully
                      Michael

Asked by Michael Kevin 10 months ago

Last reply by cor-el 9 months ago

  • Archived

why i am getting error message and unable to upload website?

An error occurred during a connection to permitexam.dmv.ny.gov. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unabl… (read more)

An error occurred during a connection to permitexam.dmv.ny.gov.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

Asked by denesepalmer 10 months ago

Last reply by user104147805413306348376805769878442569366 10 months ago

  • Archived

Confirmation code email

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 t… (read more)

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

Asked by dannyblay 10 months ago

Last reply by user104147805413306348376805769878442569366 10 months ago

  • Archived

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 10 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Solved
  • Archived

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 10 months ago

Answered by NathanTheGraves 9 months ago

  • Solved
  • Archived

Google Images search results are not working properly and I am not sure how to fix it

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA This happened suddenly. Everything… (read more)

I am pasting this video link first to show exactly is happening when I use Google Images Search results. https://youtu.be/HD-GPkORQPA

This happened suddenly. Everything was fine when I last used google image results, I was playing a game and when I alt+tabbed to search for something, this was happening. I have no idea what could have caused it since I didn't install any new extensions, CSS styles, programs in my PC nor any big changes that would give me an idea of where to start.

I already tried disabling all the extension and that didn't help at all. The only way I've managed to make this stop, was when I opened a private window. There the image search results were fine and I could zoom in, and out and no weird scrollbar issues were happening.

I went back to a normal window in Firefox, and noticed that if I log out from my Google account, this will also fix the issue. And when I logged back in, the issue was happening again.

Anyone have any idea why this would happen, and how I can fix it? Thank you!

Asked by NathanTheGraves 10 months ago

Answered by NathanTheGraves 9 months ago