Firefox Community Forum

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

In an office, trying to refresh after someone left. When we try to change settings, Firefox asks for a password which we don't have. So I tried uninstalling and downloading a clean copy but Firefox recognizes we've had it before and loads the new version with all the old info, so we have the same the same problem trying to make changes.

How do I get an actual clean copy with a new account?

Hi,

I wish to make my payment for VPN, and I am getting this issue with my credit card payment. I constantly get this message "Something went wrong. Please try again later." Can you assist?

Thanks

Stephan

I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Hello team, When using Firefox to access an application that calls for Java applets, I receive a message saying "frmserlet-3.jnlp. Application not found." (screenshot attached). This did not happen before October 2024.Please help me with a solution. Thank you!

Both Mozilla products spontaneusly disappeared from my computer. Firefox requested a reinstall, and all was recovered. Firefox completely disappeared, and I had to restore from backups. I am seriously worried. What is going on?

I just got an update overnight on November 1, 2024. None of my YouTube Saved Links will load a YouTube Video. Only a Blank Screen Shows Up. I can still use the YouTube search bar and find a video, but if I save the video and try to open the link or refresh the video, I get a blank screen again.

I have the same problems as several others. Bought a new computer and cant get download helper to pin to pin to the toolbar. Have tried hitting the puzzle piece and finding the tab after that for extensions but still cant find how to pin it as it does not give me that option.

Is there any way to find out if a point release is coming? In other words, I'm running 142.0.1. I'd like to know if a 142.0.2 is going to be released. Not necessarily when, but just if one is in the works and will be released at some point.

Thanks.

I just installed the new Firefox version (131.0.2) and the installation gave me a new desktop lnk (the old one is still on the desktop). The new link (to an .exe file in "C:...\AppData\Local\Mozilla Firefox\browser") starts the new version of Firefox in its newborn virgin state, i.e., EVERYTHING from my previous version is missing.

The old link (which points to an identical .exe file in a completely different directory "C:\Program Files\Mozilla Firefox\browser" with same date stamp as the .exe file mentioned above) when executed results in an error message: Platform version '131.0' is not compatible with

                                                                                              minVersion >= 131.0.2
                                                                                              maxVersion <= 131.0.2

NOTE: The files in each of these two directories appears to be identical. I really want my old profile back.

HELP!