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Need to update extension that is part of Firefox Recommended program but lost access to MFA so unable to logged in account

Hi, I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations du… (read more)

Hi,

I am the developer of the Dictionary Anywhere extension which is a Firefox recommended extension. Recently my extension stopped performing up to its expectations due to backend changes in public API that it uses to find meaning of the words.

However, I am unable to modify the code of extension to fix the issue as I am not able to login to my account due to it being behind MFA, and I have lost access to the phone which contains those MFA codes.

Can something be done here, to allow me to update the extension to rectify the issue that 50k users who use this extension regularly are facing? For example, can the extension be transferred to another account through which it can be updated, lots of users are suffering as the extension is not working. I have access to the source code of the extension .

Thanks and Regards

SBS On Demand tells me there is an ad blocker or VPN active on my version of Firefox. How do I reactivate them?

SBS On Demand tells me there is an ad blocker or VPN active on my version of Firefox. How do I reactivate them? I have never paid for a VPN so that is dubious/ I can't fi… (read more)

SBS On Demand tells me there is an ad blocker or VPN active on my version of Firefox. How do I reactivate them? I have never paid for a VPN so that is dubious/ I can't find an ad blocker.

Asked by tehogan 1 week ago

Last reply by inkikate 6 days ago

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ?

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date. In "Extensions", I … (read more)

Windows 11 FireFox 135.0 (64 bit) How to pin an existing extension to the toolbar, please ? E.g. Video DownloadHelper. My browser is up to date.

In "Extensions", I select "Video DownloadHelper" then click on the gear icon. I cannot find "Pin to taskbar" there or any where else. See the image for the menu I do get.

Thanks !

Asked by davidkinney07 2 months ago

Last reply by jscher2000 - Support Volunteer 4 days ago

所有扩展均不可用

打开火狐浏览器,所有扩展都显示无法读取和更改此网站数据,包括标签页优化和网银支付助手等默认自带的插件

Asked by 1181914906 1 month ago

pin extension to toolbar

I have installed Ublock Origin. What I need help with is pinning the extension icon to the icon toolbar. This is important with Ublock Origin because it lets you quickly… (read more)

I have installed Ublock Origin.

What I need help with is pinning the extension icon to the icon toolbar. This is important with Ublock Origin because it lets you quickly tell the extension to stop blocking the current domain.

Thank you!

Asked by robert_fiske 1 month ago

Last reply by wmcole 1 week ago

All my add ons are gone

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a cou… (read more)

i was browsing youtube and suddenly got an ad, which is how i noticed my add-ons were gone. all of them, not just the ad blocker. and they had still been there like a couple of minutes ago. when i go to download any extension, i've tried a lot of them, it just says "installation aborted because the add-on appears to be corrupt" but it doesn't say what i can do about that. please help!

Asked by logan.wolfy234 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (read more)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 2 months ago

Last reply by 87BBSsysop 2 months ago

Websites requesting removal of adblock, I don't believe I even have adblock enabled

Other than the icon on top of the browser (which I don't have), where else might I be able to manage adblock if that is indeed working on my firefox browser? I can't seem… (read more)

Other than the icon on top of the browser (which I don't have), where else might I be able to manage adblock if that is indeed working on my firefox browser? I can't seem to find it anywhere. Searching within settings brings up no mention of adblock. And yeah, it's extremely annoying to encounter "remove adblock" on every webpage you visit

Asked by Anthony Dion 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox won't install Dashlane Password Manager extension

I cannot install the Dashlane Password Manager extension. Attempts to do so result in an interminable bouncing back and forth of the "install progress 'pong image'" I've … (read more)

I cannot install the Dashlane Password Manager extension. Attempts to do so result in an interminable bouncing back and forth of the "install progress 'pong image'" I've been a faithful Firefox user for over a decade, it's my favorite browser. I've never had an issue with using the Dashlane extension. I recently did a complete reboot on my laptop to restore settings and speed but have been unable to install Dashlane after reinstalling Firefox. I'm using Edge in the meantime :(.

Asked by Eron Cayedito 1 month ago

Last reply by markwarner22 1 month ago