Showing questions tagged:

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 5 4025

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and checki… (read more)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Open 3 2 95

My developer account has been disabled and I want to appeal

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in… (read more)

I am the developer of FastF1, an open source Python package for downloading and analyzing Formula 1 race results, timing data and telemetry. The package is widely used in the fan community for independent analysis of results. For some advanced features, the addon requires users to authenticate with their Formula1/F1TV account. Since their services don't have an open login API, a companion addon is required to allow users to sign in using their browser and the official website.

I have just noticed that my developer account has been banned and the addon was blocked in Firefox. I have not received any email about this and don't know why exactly this decision was made. I'd like appeal this and reinstate my account and the addon, but I don't know how to proceed from here.

FastF1 and the companion addon are fully open source and intend no harm to users. https://github.com/theOehrly/Fast-F1 https://github.com/theOehrly/fastf1-companion

I hope this problem can be resolved.

Solved 7 2 36

How do I pin an add-on/extension to the toolbar?

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click… (read more)

I can no longer pin extensions/add-ons to the toolbar. My interface does not look like the one in the help section. I don't see a gear, I see three dots. And when I click on the three dots I don't have the option to pin to toolbar.

I am using Firefox 147.0.4 on Mac OS 26.3 Tahoe.

Open 3 2 132

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (read more)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved 1 1 100

Extension Icons Missing After Restart

Windows 10 and cannot upgrade to 11. Firefox is current. Pages began to open slowly so restarted computer, which fixed that issue but the bookmarks (happens often), Bitw… (read more)

Windows 10 and cannot upgrade to 11. Firefox is current.

Pages began to open slowly so restarted computer, which fixed that issue but the bookmarks (happens often), Bitwarden & Instapaper icons were missing from the toolbar. I managed to retrieve the bookmarks but while attempting to restore the icons, the puzzle icon disappeared, which, after many hours I did manage to retrieve.

The boxes that open after right-clicking on the gear or puzzle icons do not match what the multiple online help suggestions show (I cannot take a screenshot of what I see in my drop down menus). I have deleted and reinstalled Instapaper and Bitwarden to no avail. Multiple suggestions from Bitwarden emails did not work and they suggested that it may be a Firefox issue.

Also, videos will not load but will load on Microsoft Edge.

Open 1 1 125

I cannot pin any of my extensions to the toolbar Firefox PC desktop

When I first install an extension, there is an option to pin that extension icon to the Firefox taskbar. But if I later unpin it, then I can never repin it back to the ta… (read more)

When I first install an extension, there is an option to pin that extension icon to the Firefox taskbar. But if I later unpin it, then I can never repin it back to the taskbar. In older editions of Firefox, long ago, there were ships wheel icons next to the extensions in the extension list. There was choice to "pin to the taskbar", but now there are no ship's wheel icons in the list. And therefore no way to repin the extension to the taskbar. Therefore, once I unpin an extension icon from the taskbar, I have no way to pin it back up there.

Open 1 1 19

The lost of "Pocket" as an extension was large.

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allo… (read more)

I used Pocket for a while. It was excellent since it allowed taking a webpage and converting it to a document that could be copied and pasted to Microsoft word. This allowed further analysis and work on the contents of the page and was extremely useful.

Now that Pocket is gone is there another extension or a purchased extension that does the same thing on the present day Firefox.

I presently use Windows 7 and Windows 10.

Appreciate any suggestions.

Open 1 25

OLDER BROWSERS, OLDER MACHINES

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on … (read more)

OK, for me, this has always been the 'go to' browser of choice.... until recently...!! I've tried a whole heap of browsers, some open-source derivatives, some based on gecko, you name it, I've tried it.... for Mac and for Windows, although I won't put some of those tripe PC ones on my beloved Mac, and there in lies the problem...!! My Mac Pro is a 17yr old quad which is still quick by today's standard and I run El Capitan as it won't upgrade anymore, running Firefox v78... I don't it to be running the most up to date b'cos I'm not doing anything special to warrant getting t'morrow's browser today.... my problem is.... some of the extension which made this browser run faster have been stopped due to verification issues...!! How did these extensions make to the Add-ons if they were never verified in the first place as they were in use for a while before use was halted...!! Now, I get stupid pop-ups randomly, along with salacious material asking my to join suggestive websites and worse, some of which bounce to 'other' websites when you try to delete them...!! Do you not have ways of verifying these extension before they hit the Add-ons page...?

Archived 3 103

Loss of extension icons (translate, ad blocker, library extension, etc.) in the FF address bar

All of my FF extensions were once shown as icons in my FF address bar, but due to my failing vision I had to increase the text resolution and now they're gone. How do I… (read more)

All of my FF extensions were once shown as icons in my FF address bar, but due to my failing vision I had to increase the text resolution and now they're gone. How do I get the extension icons back?

Open 37