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Media Feature Pack is installed but not used by firefox

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on … (read more)

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Asked by spma1 5 months ago

Last reply by cor-el 5 months ago

Suddenly, all my familiar Firefox settings across the top of the screen are gone! - File, edit,view,history,bookmarks,etc, Help!! I am lost!

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I … (read more)

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

Asked by mws1 5 months ago

Last reply by cor-el 5 months ago

Cannot see full video player in fullscreen when toolbar is hidden

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the vid… (read more)

Hi! I am hiding the toolbar when browsing web pages to maximize the screen spaces. However, when playing full-screen videos (all HTML5 videos), the lowest part of the video are missing. It seems like that part are squeezed out of the screen. If I uncheck the "hide toolbar" function, it fixed. See the lowest part of the attached image.

I'm using the ff dev edition, 110.0b6, but the bug also happens on my ff 109.0 OS: MacOS 13.2

Asked by Perry Z 6 days ago

Last reply by Perry Z 6 days ago

  • Solved

Tab List

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team d… (read more)

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

Asked by Walison 3 months ago

Answered by Walison 3 months ago

Overflow Menu - Please Bring Back Functionality Lost in FF 109

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day. With the advent of F… (read more)

As you can see in the attached image of my old Overflow Menu, I had it customized with many buttons/extensions I often accessed throughout each day.

With the advent of FF ver 109, this functional flexibility has been completely lost. Now, there's no way to choose what buttons and to sort them in the Overflow Menu. In my view, an egregious loss of convenience and efficiency.

Please, bring back the full functionality of the previous Overflow Menu!!!

Asked by Angstromm 1 week ago

Last reply by Angstromm 6 days ago

Firefox Closing Immediately Upon Opening; Mac Ventura 13.0

Hi there, I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. T… (read more)

Hi there,

I upgraded my Mac Desktop OS to Ventura 13 yesterday and now my Firefox browser is not working. It opens very briefly and then the window closes immediately. The Firefox program is still open in my dock, but when I click on the icon, the Firefox window only opens for the briefest moment and then immediately closes again.

I tried to fix it: I have uninstalled and re-installed the latest version of Firefox twice and have rebooted my computer twice.

Has anyone has similar experiences and/or ideas for solutions?

Thank you!

Asked by deborah.seabrook 3 months ago

Last reply by AliceWyman 1 month ago

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:co… (read more)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 4 months ago

Last reply by AliceWyman 4 months ago

How do I restore Old Firefox data after a refresh?

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages … (read more)

I contacted my bank to find out why their site no longer worked with Firefox and they had me refresh my Firefox settings, and now I'm not able to log in to certain pages using my passwords. The login pages say either my username or password is incorrect but they're not. When I click on "Forgot password" and give my email address, it says they'll send me an email to reset my password, but the email never comes.

How can I get my old settings back?

Thanks

Asked by davehallmusic 2 weeks ago

Last reply by Terry 2 weeks ago

Who is managing my Browser?

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this … (read more)

In my 'Settings' it says: "Your browser is being managed by your organization." What??? What organization? How can I find out who this is? and how can I get rid of this 'managing organization'? I want to clear this statement from my account.

Asked by h_spencer_oneal 2 weeks ago

Last reply by Bithiah 2 weeks ago

Google sign-in pop-up persists after disabling

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I h… (read more)

Hello Mozilla Support, Google sign-in pop-up persists after disabling it. I have searched the web for this solution, enacted them, but the problem persists even after I have turned off the feature in my Google account. (See my attached images.) Some posts have commented that the problem persists in the Firefox browser, but not in other browsers. Thank you for support.

Asked by DJ Dirk 1 month ago

Last reply by timestreasures 1 week ago

  • Solved

Still getting Newsletter Emails after unsubscribing

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has bee… (read more)

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

Asked by jkl123 2 months ago

Answered by Chris 2 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 3 months ago

Answered by MarkWithC 3 months ago

I cannot login back into Mozilla Discourse

Hello, No, this is not Mozilla Discourse forum, and this it not the place to ask this question, however, I do not have a choice. I cleared all cookies in Firefox, and rel… (read more)

Hello, No, this is not Mozilla Discourse forum, and this it not the place to ask this question, however, I do not have a choice.

I cleared all cookies in Firefox, and relaunched, and then I could not log back into the forum, there is only one button, (login/signup); for some reazon, I prompts me to create a new account, instead of login into the account that I already have.

I tried Firefox, I tried Brave, I tried Epiphany browser (Ubuntu). I can not log back in.

Logical next step is trying to contact Mozilla's discourt support, however, there is not a way to contact support, not an email, not a phone number, anywhere on the website. I only found an actual street address, for me to send a .... letter?. Is this on purpose?.

I do not mean to be a Karen, but, it is silly, So, can a gentle soul share an email address to the discord support team, so I can try to solve my issue appropiately?

Thank you.

Asked by Svetlana Dragunova 3 months ago

Last reply by Svetlana Dragunova 2 months ago

Firefox REFUSES To Connect To Hotmail/REFUSES To Refresh Hotmail

ONCE AGAIN, I am having Hotmail issues through Firefox, and ONLY through Firefox!!! I had to go to PALE MOON AGAIN to use Hotmail. This is getting REALLY irritating. I ca… (read more)

ONCE AGAIN, I am having Hotmail issues through Firefox, and ONLY through Firefox!!! I had to go to PALE MOON AGAIN to use Hotmail. This is getting REALLY irritating. I can go to ANY OTHER website through Firefox with no issue, but Hotmaill? Oh no, of course not. Your damn browser refuses to cooperate and Hotmail just sits there for the past TWENTY-FOUR HOURS with a waiting symbol and stalls out, refusing to do ANYTHING to refresh the page, and when I try and open an email, Hotmail says, "We're sorry, we can't display that message right now." But when I use Pale Moon, NO PROBLEMS WHATSOEVER!!!! FIx your damn browser to work with Hotmail CORRECTLY this is YOUR problem!!! Since it works FINE through Pale Moon the problem is OBVIOUSLY with YOU!!! I am so sick and tired of YOUR BROWSER stalling out and causing issues ALL THE TIME! DO SOMETHING!!!

Asked by Delenn 4 months ago

Last reply by Delenn 1 month ago

"Send tab to device" only shows 4 most recent devices

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way … (read more)

When using "send tab to device", the submenu previously showed all synced devices, in my case, more than 10 devices. Recently it only shows 4 devices and there is no way to access the other ones. Is this broken or is it a recent change? If so, can I revert the behavior with a preference?

Under "manage devices", I still see all of my synced devices, they just don't show up in the "send to device" submenu.

Asked by Darren 4 days ago

Last reply by jonzn4SUSE 1 hour ago