Showing questions tagged: Show all questions
  • Solved

Shortcuts

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been o… (read more)

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Asked by Stockdalecarina1 1 month ago

Answered by Kiki 1 month ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 1 month ago

Answered by Denys 1 month ago

  • Solved

Favicons not showing on home page

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, i… (read more)

The favicons on my homepage are not appearing when I launch Firefox, and I can't find any way to restore them. Turning the favicons on/off in the settings doesn't help, it just moves the location of the search bar. I've included some images to better illustrate the problem.

Is there any way we can restore the favicons?

Asked by dave.nickerson 1 month ago

Answered by Kiki 1 month ago

Home Page "favicons" mostly stuck on generic after fresh Win 11 install.

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only… (read more)

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only ones that appear consistently, sometimes other will display, but then be gone again the next time the app is launched. All other links just have the generic letter icons.

I tried deleting the 3 favicon files in the Profiles folder, but it did nothing. I've tried manually re-adding the links, still nothing. I removed the "S" from "https;//" and still nothing. The favicons all show up on my other machines which use Firefox on the same user account, so it is not a problem with the websites themselves.

Not sure if its related, but upon installing Firefox on this machine, it made Firefox on my Mac desktop absolutely freak out. I had to make a significant number of changes over the course of hours to fix everything, so many relating to favicons alone that I don't know what actually fixed it.

What else can I do to try and get these working? Why does Firefox apparently struggle with this particular feature across multiple OSes?

Thanks.

Asked by VincentBrick 2 months ago

Last reply by katwol 1 week ago

  • Archived

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 10 months ago

Answered by Dave F 9 months ago

  • Archived

frequently visited sites

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so … (read more)

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

Asked by Larrydonline 7 months ago

Last reply by markwarner22 7 months ago

  • Solved
  • Archived

Не получается добавить свой ярлык

Не получается закрепить свой ярлык на новой вкладке из-за недавних просмотренных сайтов.Я убираю их, а их как будто бесконечное количество.Возможно ли сделать так же, как… (read more)

Не получается закрепить свой ярлык на новой вкладке из-за недавних просмотренных сайтов.Я убираю их, а их как будто бесконечное количество.Возможно ли сделать так же, как и на Chrome, убрать недавние просмотры и оставить те, которые закрепил? Я новичок в этом браузере и исследовал до этого форум, но нечего схожего не нашёл, так что не сердитесь на меня.

Asked by koronomirus 7 months ago

Answered by koronomirus 7 months ago

  • Archived

Edit pinned websites in Firefox icon in taskbar

I've pinned several websites to the Firefox icon in the taskbar by dragging the padlock icon on the left of the address bar and dropping it on the Firefox icon in the tas… (read more)

I've pinned several websites to the Firefox icon in the taskbar by dragging the padlock icon on the left of the address bar and dropping it on the Firefox icon in the taskbar. Right click the icon to see them.

Is there any way I can edit the names to something more meaningful (see screenshot)?

Asked by cavasta 7 months ago

Last reply by cavasta 7 months ago

  • Archived

webpage on opening browser

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasi… (read more)

i share my computer and when someone else uses the browser they see the last page I used. Emails open and they can see my private emails. how do I stop this without erasing history everytime I use it

Asked by alan_palmer_ 7 months ago

Last reply by Mutaz Awad 7 months ago

  • Archived

RECOMMENDED STORIES QUESTION: Is there a way to turn off images?

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images? … (read more)

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images?

Asked by JmH 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved

Mysterious apps/images on home screen

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image wit… (read more)

Don't know how to describe the issue. I leave the computer on all night. In the morning, when I move the mouse to activate the screen, there is a large, 3-panel image with links to various websites. Today's panels are titled "Daily Wonder," "Hats Off to the Class of '25," and "Markets." A click on any of these panels takes me to a website. No idea how these panels are produced or by whom. If I try to take a screenshot, the images disappear and my normal home screen is shown. I do not recognize anything in the Task Manager that might explain this. Not sure if this is a Windows issue or a Firefox issue. Perhaps another user can ask me questions that will lead to more information.

Windows 10 version 22H2, OS Build 19045.5854.

Thanks, Cloverdavid

Asked by David K 5 months ago

Answered by Paul 5 months ago

  • Archived

Little pins on icon images

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. … (read more)

How do I remove the little pins that have appeared on each of my icons on the home page? I don't want to unpin them, just remove the pin image - too busy and disturbing. All my icons are pinned items.

Asked by Irene Pilavachi 7 months ago

Last reply by Southern Style 5 months ago

  • Solved
  • Archived

Short Cut Tiles Only Displayed On First Tab

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now. … (read more)

Since the Firefox 135.0 update loaded during the second week of February 2025, only the first tab displays short-cut tile rows ~ but thereafter all tabs are blank now.

What is going on?

Asked by Sonotacoder 9 months ago

Answered by Sonotacoder 9 months ago

  • Solved
  • Locked

shortcuts

My shortcuts on my Firefox Homepage vanished. How can I get them back?

Asked by enterprise.e 4 months ago

Answered by Denys 4 months ago