Firefox Support Forum

I can't get Firefox to store bookmarks on my Mac since I installed Monterey 12.0.1. I managed to find some instructions on your trouble shooting page but they do NOT work. Hate to give you guys up, but unless y'all can help me fix this, I'll be moving on.

Up until about a week ago, I could use Office 365 (and namely Outlook 365) without any issue. Then a few weeks ago, typing on firefox (MacOS) misses keys, space's don't work, and there will be a random new emails that will open. There is nothing under the keys, nor is there anything under the control or space buttons hindering use.

When I drag/drop or try to upload a file, it won't attach to the email. When force closing, the attachment issue might (keywork might) remedy itself for a minute, but then returns.

The above issues only exist on Outlook 365 on Firefox. I do not have any of the issues when on Chrome or Safari, not any of the apps on my macbook.

Feels Firefox specific due to no issues elsewhere (including while typing this!).

Thanks for any help!

/edit moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned macOS.

- Marquis has colonised my search page. - I used to be able to get rid of it temporarily by going into troubleshoot mode and going through that whole process twice - oddly, it never worked first time. - Now that doesn't work. - I can only get to my DuckDuckGo homepage via my bookmarks, which means I can't have more than one page open at a time. Firefox opens by default in Marquis. - I downloaded paid-for antivirus software with no results, so I'm reluctant to get anything else unless I'm sure it will work. - I notice that several people on this thread and elsewhere have reported this intrusion. - Does anyone know what to do about it??

Since updating to the latest Firefox (102.0.1 ) I am no longer able to download any attachments from my email account when I use Firefox. I have to go to Safari and open my email there and download my attachments there. Or I have to forward the email to a different email account, not through a browser (to my IMac Mail account) to download the attachments.

If a solution cannot be found for this, I will have to discontinue using Firefox.

Thank you for your help.

Wendy

Just recently I can't print out emails that have information I want to use from the computer. A box pops up that says a pop-up may be blocked. I didn't think an email is a pop-up. Help!!!

I'm using a 2021 macbook air and cannot find a way to change the font size of anything in the Firefox toolbar. Not the bookmark folders in the toolbar, url address bar or tabs. The default is a microfont that is hard to read for some of us. The old add-on is no longer useful, and one other suggestion I was able to find involved changing the settings in configsys. That is an absurd solution for someone not familiar with changing code or intimidated by the process. I'd love to know if there is an easier solution that I'm missing here. And if not ...why?!

Hello, it is possible to change this orrible black firefox icon on Dock? it is orrible... a black hole.... There is possibility to change with clear icon? thank you

Every time I log into a website, it asks if I want to save the password, and I click save, but it doesn't work. When I go into my account and try to add a saved login, it says "An error occurred while trying to save this password" and at the top a small bar appears saying I need to enter my primary password to log in, despite the fact that I'm already logged in and when I click the log in button it just goes back to the logins and passwords page and nothing has changed. I've tried quitting and restarting, changing all my preferences, nothing works. I've googled everything I can think of with no answers to my issue. Please help or I'm going to give up on Firefox and never use it again!

Hello there - I have the Ghostery free ad blocker installed, but this morning there was a problem and it is not working. When I try to go to the Ghostery hub, I get a message "File not found". I have restarted my computer, Mac iOS, 12.6 Monteray, quit and reopened Firefox several times, and the same message appears. I really like the ad blocker! What's going on and how can this be fixed?

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS

I am running on a mini Mac, OS v, 12.6.2. I have activated the extension (add on) for EZY Photo, but don't know how to get access to edit photos. I've checked in my Mozilla Firefox preferences and the extension is activated. I have not set the extension to private. But don't see a EZY Photo tab on my home page nor do i see one when i open a program like Preview, Photo Booth, Photos, Google Photo. Any suggestions on what I am not doing right?

I have Firebox as my default browser, both on my iMac and my PC laptop. Problem is, when I click on a photograph on line, it loads the image fit to the screen, instead of its original size! How can I change the setting on both my devices so this won't happen?! When I use Chrome, those images are all loaded in their original, large size, but not when I use Firefox! WHY?!!! I have tried the Firefox settings but can't find a solution! Thank you for your help.

Hi all. Permit me to say thank you in advance to the people responding.

I am running a late 2010 MacBook Air, Firefox V 112 (64 bit), IOS 10.13.6. Search Engine is Duck Duck Go. Web pages have become very slow to load. Lower left hand part of the screen displays "waiting for Duck Duck Go, waiting for YouTube, etc." I have the same problem with a like vintage Lenovo V460 running Windows 10. It's not the router because my smartphone loads pages wicked fast and it uses my router for data. The phone is using Firefox Focus.

Changing the browser to Safari speeds loading. Changing the browser to Edge does the same for the Lenovo V460.

This problem began with both computers after Firefox recent updates, although I don't recall when it started. Suggestions? I have been a Firefox user since forever ago and I'd really like to keep using it.

Thanks again.

Allen.

I use Firefox for going onto AOL and keep getting the message below. Would appreciate talking with someone and even better, getting onto my MacBook Air and help me out. Talking is most helpful. Tim

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.effulgencefoundation.org. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web (you might be connected but behind a firewall)

Under Settings, Firefox will not allow me to check the box to "Open previous windows and tabs. WHY? It has always worked before. Did the recent iOS update do this?

I constantly used the auto fill for credit cards, but went to pay for something and it didn't auto fill so I went to settings and there is no auto fill section under privacy and security?? WTH??

Hello

If I put a video into full screen mode there is space left at the top of my screen where the desktop menu bar would normally go. I've looked everywhere for solutions but can't find anything that works.

Attached is a screengrab of what I mean, the black space being a video trying to play full screen.

Cheers for any help

Tom

I have just installed the Window Titler add-on for labelling Firefox windows.

As soon as I did and as soon as I completed the step in the customise page to add Titles to windows (tick bottom left box), I have lost the functionality to select any of the overall standard Firefox Menu options across the top: everything from Firefox to Help are visible as per normal, but I can only actually click on 'Firefox' to make it do anything. File, Edit, View, History, Bookmarks, Tools, Window and Help are all there still but are unclickable - nothing happens on any of them.

I can click the hamburger menu on a window toolbar and select menu options there. But the overall one is as above. How can I get it working?