Showing questions tagged: Show all questions

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work w… (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 1 month ago

Last reply by a.j.newsham 31 minutes ago

Soundcloud fails to load except in incognito mode

Hello, The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in … (read more)

Hello,

The past few weeks I have run into the issue where Soundcloud fails to load and returns an error. This is circumvented multiple ways. Either I open soundcloud in incognito mode and it works fine, or I clear the cache in normal mode. BUT in the second option soundcloud only works during the first visit.

I found a previous question asked here detailing the same exact issue but nobody found a solution that worked. https://support.mozilla.org/en-US/questions/1346767

Other info I think would be useful: Soundcloud works on my laptop running the same exact profile for firefox. Hinting to me that something else on my computer is in the way.

Deleting all history, cookies, cache, extensions; has not helped

I have attached the images below just as the previous poster has. Including the console log filled with errors.

Hopefully someone can help with this headache!

Asked by Dean 2 months ago

Last reply by nbui 5 days ago

add phone link app to tel link

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link." problem: phone link (aka. your … (read more)

scenario: a website offers a phone number. user clicks phone number and firefox asks user to "choose an application to open the tel link."

problem: phone link (aka. your phone) app is from the windows store and does not have a select-able .exe file.

concern: is there a way to access microsoft store apps with firefox that do not contain an application executable.

Asked by Insulus 2 months ago

Last reply by user104147805413306348376805769878442569366 2 months ago

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (read more)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 3 months ago

Last reply by Helium2 1 week ago

Resizing a window.

I want to resize a window, without dragging the edges around. I've read the resizing instructions and am unable to find the "resize" icon next to the address bar. any hel… (read more)

I want to resize a window, without dragging the edges around. I've read the resizing instructions and am unable to find the "resize" icon next to the address bar. any help would be greatly appreciated.

Asked by yoclarry 3 months ago

Last reply by user104147805413306348376805769878442569366 3 months ago

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 3 months ago

Last reply by cor-el 2 months ago

Firefox is too resource hungry! Slowing things down!

I have the latest FF. And this is my system configuration: Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit o… (read more)

I have the latest FF. And this is my system configuration:

Processor : Intel(R) Core(TM) i3-4170T CPU @ 3.20GHz 3.20 GHz Installed RAM : 4.00 GB System type : 64-bit operating system, x64-based processor

Lately I've observed that my FF is eating up lot of my system resources (see Image) and is slowing things down. In Task Manager I've observed it's running several Processes. Is that normal? It's actually more than 31, as many Processes not shown in the image exist down in the list . Sometimes it shows 43.

So what's wrong? Any solutions?

Asked by Raz 3 months ago

Last reply by jonzn4SUSE 3 months ago

To help the secure coonection failed fix.

Please help me to fix the "This site can’t provide a secure connectioneforms.assam.gov.in uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH' problem … (read more)

Please help me to fix the "This site can’t provide a secure connectioneforms.assam.gov.in uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH' problem

Asked by dibyabori1 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

https://support.mozilla.org/en-US/questions/1283359

This issue has been closed (https://support.mozilla.org/en-US/questions/1283359) but it's still not working in 2022. Font size in Firefox is not obeying the font size spe… (read more)

This issue has been closed (https://support.mozilla.org/en-US/questions/1283359) but it's still not working in 2022.

Font size in Firefox is not obeying the font size specified in a page, despite "Allow pages to choose their own fonts, instead of your selections above" being set in the settings.

For instance open https://www.w3schools.com/cssref/pr_font_font-size.asp in Chrome and Firefox. You'll see that the font-size of "Example" might be claimed to be 24px in the inspector, but it's clearly smaller than in Chrome.

This is a bug with Firefox.

Asked by richard.j.e.cooke 3 months ago

Last reply by cor-el 3 months ago

Saved apps are gone again!

It appears after another update, the apps I have set to open file types have all reverted back to download. I would just change them back, but most of the file types are … (read more)

It appears after another update, the apps I have set to open file types have all reverted back to download. I would just change them back, but most of the file types are missing as well so i have to resave them using the cumbersome download and then open all similar steps each time I want to open something until all the file types are saved again. Then an update happens and JPEGS and Excel files are no longer on the list. Why is this happening? Do I have something set wrong or does someone at Firefox think this is a good idea for some reason? Thanks,

Asked by jfwelsh 3 months ago

Last reply by jfwelsh 3 months ago

  • Solved

Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Wordpress ...

Hi Since I guess Firefox 99 - not sure ... and now in Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Word Press ... It is so annoying and make you loos… (read more)

Hi Since I guess Firefox 99 - not sure ... and now in Firefox 100.0.2 CTRL + Z and CTRL + Y not working when editing in Word Press ...

It is so annoying and make you loose data and waste a lot of time.

I cannot keep saving data all the time - yes I know Word Press has its own data saving etc.

I am talking about a 'normal' operation as CTRL + Z and Y !

I am a keyboard user since the 90s (!) and use loads of shortcuts fast and makes me waste hours sometime.

Any tips, maybe in the About:config settings?

Thank you M

Asked by Mozzed 4 months ago

Answered by Mozzed 4 months ago

Lost access to primary email, but can access secondary email - Firefox Login

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE … (read more)

MY ORIGINAL ACCOUNT EMAIL IS NO LONGER AVAILABLE. WHEN I TRY TO LOG IN ON A NEW COMPUTER FIREFOX SENDS A CODE TO AN EMAIL ADDRESS THAT I CAN NOT ACCESS. HOW DO I GET THE CODE SENT TO MY SECONDARY EMAIL?

Asked by psalm241 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Firefox won't open https://www.metrobyt-mobile.com/

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. … (read more)

I am running Firefox 100.0.2 64 bit and now after literally years of visiting https://www.metrobyt-mobile.com/ to pay my mobile bill every month, it won't open the page. [See image of error]. I have gone into settings | browser privacy and tried turning off blocking for cookies, tracking content, cryptominers, and fingerprinters. No difference. I have gone into Enhanced Tracking Protection and clicked on Manage Exceptions and it won't give me an option to add the website. The site opens normally in Chrome. I find the instructions for "What to do if a site seems broken", but there is no shield or broken shield next to the web site address to click on. [See second image].

Asked by panchorob 4 months ago

Answered by user104147805413306348376805769878442569366 4 months ago

Keep getting SEC_ERROR_REUSED_ISSUER_AND_SERIAL

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/seria… (read more)

For the last few weeks I keep getting this error message: An error occurred during a connection to ....... You are attempting to import a cert with the same issuer/serial as an existing cert, but that is not the same cert.

Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL

It will suddenly happen for multiple sites that I have been connected to in the past, or new sites I try to open including support.mozilla.org. A solution is to clear my history and restart the browser. It only happens on my windows 10 laptop. I think happens when I have logged off or the device has slept and then firefox has restarted and opened previously open tabs. Other devices on the same network don't get effected.

Asked by OmegaMale 4 months ago

Last reply by fooshyhead 14 hours ago