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Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 5 months ago

Last reply by NoahSUMO 5 months ago

Native tab groups "Save and close group" - group irretrievable

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears… (read more)

The new native tab group feature has an option to "Save and close group", implying that you can restore the group. But doing this, you will find that the group disappears.

Is this a known bug? Has anyone figured out how to restore a saved tab group?

Asked by cs101 5 months ago

Last reply by TyDraniu 2 months ago

the failing FireFox

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. Howeve… (read more)

Dear Support I have opted to use the Firefox browser mainly due to the provision of fixed “Bookmarks” on the left-hand side of the screen, not provided by others. However, I am experiencing lot of problems with Firefox , including: - Freezing pages - Images are not fully displayed - No internet connection at pick times - Hanging on certain pages - Delay opening various web pages - etc The above issues have become more prevalent recently forcing me to use Google Chrome. I have now learnt that when FireFox goes down due to one of the above issues, I have to switch to Google Chrome for access to the relevant pages and generally the WWW. I have no option but to abandon the failing FireFox, if the failures continue. Thanks Harry Elm London

Asked by elm harr 4 months ago

Last reply by markwarner22 4 months ago

location is wrong

When I do a map search for 'near me' via Firefox, the results are far from where I live. The same search in Chrome produces the correct results. The Default location in W… (read more)

When I do a map search for 'near me' via Firefox, the results are far from where I live. The same search in Chrome produces the correct results. The Default location in Windows 11 is correct. I've restarted and the problem remains

Asked by Michael Weis 4 months ago

Last reply by Michael Weis 4 months ago

  • Solved

identity.fxaccounts.enabled=false is grayed out, can't login into my account to sync the bookmarks, etc

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-… (read more)

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Asked by Martink444 ABC 4 months ago

Answered by Martink444 ABC 4 months ago

Firefox, PDFs and IDM

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clickin… (read more)

ver: 134.0.1 Windows 10 Pro I have Firefox set to open filetype PDF in Browser. Normally I use IDM which automatically download PDFs, unless I press ALT key while clicking DOWNLOAD button, then it does not, in order to allow Firefox to handle the PDF.

Firefox presently does nothing. With filetype setting set to Open in Browser, Firefox Does nothing. If settings are set to Ask, it does not ask. The PDF filename appears at bottom of screen momentarily.

ver: 115.19.0esr Windows 7 Utl 7601 The exact same behaviour was also seen on a Windows 7 system running Firefox 115.19.0esr. PDF is also set there to "Open in Firefox". Again, when ALT pressed when clicking Download button, Firefox does nothing.

Asked by Genesis Amadeus 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

TrueKey by McAfee

What is the issue with Firefox and the True key password storage app from McAfee? I use Firefox to get away from Microsoft and Google and have for decades. But now the … (read more)

What is the issue with Firefox and the True key password storage app from McAfee? I use Firefox to get away from Microsoft and Google and have for decades. But now the True Key app no longer works and Firefox states something about a violation of policy. I depend on bookmarks to go down the list and pay bills using the True Key app for logging me in. When will this issue be resolved?

Asked by joehenrywalker 6 months ago

Last reply by joehenrywalker 5 months ago

  • Archived

Where can I download version 115 for mac

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115. WHERE do I FIND … (read more)

I have OLD imacs. The one I'm on now says 2017 and according to some homework, the latest version of Firefox I can run on IOS 10.13.6 is version 115.

WHERE do I FIND that?

I went to mozillas page and there was only one place to update firefox. I went ahead and tried, then got a pop up saying to restart.... did. Then got some helper thing suppose to download, put in my computers password, and NOTHING seems to happen. Nothing at all. Downloads like this usually involve a spinning wheel, or bar showing progress, SOMETHING. I didn't get anything.

Restarted firefox, and every time I go to about firefox to see if it updated, the same pop up shows up. (Will attach a screenshot of it.)

If I look under applications/firefox, it has NOT updated at all.

I'm guessing it's updating to the latest greatest version which MY computer cannot run. SO where do I find VERSION 115?

Asked by Jenny 6 months ago

Last reply by Jenny 6 months ago

restore last session

After accidentally closing firefox I could not restore my last session after going to. history because the restotre tab was not there. Only recently closed tabs and rece… (read more)

After accidentally closing firefox I could not restore my last session after going to. history because the restotre tab was not there. Only recently closed tabs and recently closed windows and search history was there. I also had the box sent in setting to restore last session but it did not do that either. Am I missing something. Sorting through all the history would take quite a bit of time. I am on a macbook with sequoia ios.

Thanks

Asked by dpski1234 5 months ago

Last reply by markwarner22 5 months ago

Tried to sign onto gmail from a new HP laptop. Got an "enter your passode, face, or fingerprint" and was blocked from signing on. Why

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of t… (read more)

I have three gmail accounts. When I try to sign on to my main gmail account it says I need to confirm access with a passcode, fingerprint or face. I don't have any of these set up. It blocked me from signing into that gmail account. Why? It said "this is coming from a Mozilla-Firefox app. Like what? Thanks

Asked by Peggy 5 months ago

Last reply by markwarner22 5 months ago

BITWARDEN ADD-ON

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I wou… (read more)

Hello. Firefox has disabled my Bitwarden, which has all my passwords etc. I really need my bitwarden to work. Can anyone assist me to get the add-on working again? I would really appreciate it. Please see attached graphics. Regards Lana

Asked by LTL 5 months ago

Last reply by jonzn4SUSE 5 months ago

Cannot paste images from clipboard into Outlook emails.

I have recently migrated to Firefox from Chrome. I cannot paste images (screenshots) directly into my Outlook emails. I can insert a picture file but this is way less c… (read more)

I have recently migrated to Firefox from Chrome.

I cannot paste images (screenshots) directly into my Outlook emails.

I can insert a picture file but this is way less convenient than taking a screenshot via the Snipping Tool and pasting directly into my emails.

I cannot find any setting or configuration that would enable this functionality.

This functionality sure worked in that other browser.

Asked by stevekane111 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago