Firefox Support Forum

Hi, FF Community,

It seems that almost every time I change to another screen, I get the "FF is not your current browser, would you like to make FF your ...."

I suspect that Microsoft Edge s the culprit, but but what ever I try to remove Edge from my computer, nothing works.

Does anyone have a fix for this maddening problem?

Please note, that I am not a computer whiz, so esoteric terminology leaves me scratching my head with a hind foot.

I have triple checked my computer for a virus, and it is clean.

Thank you, Nick M.

Hi I can't print since 2 weeks, Firefox is not able to do preview. I have to close the page because it's jam. Need to downlaod the pdf and print with acrobat which it's too manipulation :) Anyone have this problem? Using a mac Thanks

Yesterday Firefox, which I've used for years, suggested that I refresh. So I did. It created an "Old Firefox Data" folder. The newly refreshed Firefox had none of my bookmarks, etc., so I tried to add them by calling up the site and pressing Control+D, clicking on the star, etc. Nothing worked. Then I tried to add "Top Sites" to the opening page of the browser, putting in the name and URL. That didn't work either. Then I went to look at the suggestions on the Mozilla site as to what to do, either to allow the current version of Firefox to accept Top Sites & Bookmarks, or to reinsert the Old Firefox Data. I found the relevant pages but could make no sense of them. The recommendations are infinitely beyond my computer capacities, but even the simplest suggestions, like 'open the Old Firefox Data folder, highlight the items contained therein, right click, and press Copy' were unhelpful, since when I right-clicked, the menu that came up didn't include "Copy." Should I uninstall Firefox and download anew? I'm using Windows 7 and Firefox of approximately the same vintage. (Alas) I am also of a generation that remembers when electric typewriters were the big new thing, so I'm going to need very very simple instructions. . . . Many thanks, DKS

So I love Firefox but recently have a serious issue. my homepage is google.com. it goes there but when i type in my search it redirects to yahoo. I looked up the problem on my phone and it gave me instructions to go into the firefox add-ons and delete the add-ons. However when i click add on it doesn't come up. I cannot get into my add ons. To sum it up, my google is redirected to yahoo even though my default search engine is google, and i cannot get into my add-on tab to delete a possible malicious add-on.

This is he article: https://sensorstechforum.com/google-redirects-yahoo-virus-remove/

Please Help! Why am I all of a sudden getting this error message? I have been using Firefox for years and Gmail.

Do you really want to use HTML Gmail?

You're about to use a version of Gmail designed for slower connections and legacy browsers. To get all of Gmail's features, including inbox categories, images and quick actions, please use the latest version of Gmail (recommended).

Take me to latest Gmail

Hi, I can't play any videos with Firefox browser (facebook, youtube, email attachments..). I can play all these videos using other browsers (microsoft edge, chrome..) on the same laptop (Windows 10). I have tried several 'solutions' on the Firefox help forum such as deleting cookies, history etc but running out of patience and thinking of switching default browser. Any easy solutions would be appreciated.

Menus do not appear, or are not clickable. tick boxes cannot be ticked, graphics are broken, logos do not appear correctly. I deleted and re-installed. restarted and nothing works....not a virus issue and have not done any update. I'm attaching a menu where the graphics (text boxes are gone), the amazon home page where the name on the logo is missing and a search engine bar that looks broken. Photos that are supposed to be cropped do not appear cropped anymore...etc. I'm trying to click on the box further down that allows me to be notified when someone answers the thread and cannot tick the box.

I am not able to see live Streaming MJPEG video from both of my cameras on my new Samsung S21 Ultra. I had an S10 Plus and Firefox played both cameras video stream just fine. Odd thing is FireFox Focus plays both video streams like I experienced on my S10. But I have to login manually every time. I want to have the convenience of reg FireFox remembering user names etc. Any help is appreciated.

I cannot seem to retrieve any of my Firefox data. My bookmarks, plugins, login and password data are just gone. Years of data are gone. There is no "old profile data" and oddly enough none of the profiles have anything in them anyways. I have tried everything suggested and NOTHING has worked. Most people have no clue about the files and folders and definitely shouldn't be moving stuff around as most of the threads have suggested. What is a key3 or 4 file? Why should I have to move it? Where does one move it to? None of the threads on this topic are helpful and there's no way to just ask a person who works here? Considering this seems to happen to a lot of people it should be made much easier to do. I can't even import my old logins from Safari. Is years of my data just gone? If Im signed into my Firefox account shouldn't it be there, or what is the point of having one? I need a very easy solution to this extremely frustrating issue.

I just tried to print a list for the browser on Firefox and the new print options are useless. I use to be able to simplify, change background and have more options. This looks like the printing options on Microsoft Edge. I started using Firefox to get away from that. I mean if your going to mimic edge then why not use that browser instead??? Stop changing things. You update every 5 minutes and then it crashes, is to slow or just doesn't work. Slow the hell down and remember people like Firefox because it isn't like the big companies out there. It's a good browser. Leave it alone.

After the last update strange problem occours: when I print a web page in a normal A4 format, the printer prints a very little page, as a stamp, like an A8 format. I already tried to reset the printer settings in Firefox, but the same problem persists. What could be this strange inconvenience?

With Firefox 86.0.

In the preference page (about:preferences) we can specify default fonts, but the choices of fonts are not used when printing a web page if the page does not specify a font. (In my environment, although the default font is set to sans-serif, the serif font is used for printed pages.) Can we specify default fonts for printing? If not, I strongly think that Firefox should use the same font as the one for display (as long as the font is available for printing).

Hey There, since I installed Win10 I do have the problem, that Firefox (updated) has big problems with just one Webside: www.ebay-kleinanzeigen.de. It loads veeeery slowly, pictures need next to one minute to load and a yello top banner says allways: "Eine Webseite verlangsamt Ihren Browser". Which means: A webside is slowing down Your browser. All Tips and Tricks from Google are tried already. No success. Other websides and photos are loaded normally. Anybody from here can help?

I've just received an email on my - previously - main email address (let's say: e1), about a data breach on another (e2) email address of mine.

When I log in to Firefox Monitor, with my main email address (e3), only that email address is displayed as monitored. The whole list (I don't know, 10+ addresses) that should be monitored, is gone.

Can someone explain to me a. why is the mail not send to the main email address and b. where is my list of monitored email addresses?