Firefox Community Forum

Trying to install Firefox on Windows 11. I tried to import profiles from the Win10 machine but it didn't work - profile not found. I uninstalled and reinstalled again but same problem. I thought i had removedFF from the system but a search in this PC revealed 4 .browser files, 14 version files labelled from 134.0.2 to 119.0, a Dropbox messaging file? And a Firefox folder in Appdata Roaming.

Can I delete all of these and start again with a clean install? Why does the installer leave so much rubbish behind?

Help!

Kate (posting from an Android tablet, haven't tried to install FF on this yet)

I have just completed a new installation of Ubuntu 22.04 and opened Firefox. On the Settings page, I'm seeing a message that says, "Your browser is being managed by your organization." My device is a personal home desktop not connected with any organization. Why am I seeing this message on a brand new installation?

Please indulge this silly question. What possible benefit is there for Mozilla continuing to list this page with the very first, oldest Firefox release at the the top, requiring the user, every time they visit, to scroll to the middle of the page to search out the current latest version instead of having the chronological order from latest to oldest instead?

This article：https://support.mozilla.org/kb/install-firefox-linux. I want to install Firefox offline or use the deb package directly. My system is arm64.

I have followed all of the on line instructions to move/copy Bookmarks from Firefox Nightly (current version as of 20February025) to regular Firefox browser. Both are running on same machine. Nightly install is also running Firefox ad blockers. Following all of the instructions on line I can find to accomplish, but cannot move book marks to Firefox. Have copied bookmarks from Firefox Nightly as HTML file to stand alone device but unable to get the bookmarks to import from stand alone device into Firefox. Assistance please.

I have used Firefox for many years without opening a Firefox account and have accumulated many bookmarks. My computer has just had its operating system and solid state hard drive replaced and all of the old files and data transferred to the newly installed hard drive. I just now opened a Firefox account so I could ask the question about how I might recover the bookmarks and load them in Firefox. After reading some of your support pages it seems likely that the bookmark file was transferred into the new operating system. I would like to find out how these old bookmarks can be loaded to the Firefox program now loaded onto my computer.

I am trying to migrate from Chrome to Firefox and I am having difficulty doing so. The support articles show things that I do not see in the version (136) I have downloaded.

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

I'm trying to import my passwords; what I've read says I will find Logins and Passwords in the menu represented by three bars at the top right of my foxfire sign in page. The problem is I have three dots, not three lines, and nowhere do I see Logins and Passwords, just Passwords, and there's no import data option there. Sorry if this is lame. I'm old and clueless in the world of tech. Also, thanks for any assist.

I have one computer. I use Chrome for work stuff. I use Firefox for personal stuff. I installed the new Firefox as I was supposed to, and it closed all my tabs. I usually have the option to restore my previous session, but not this time. So I started going back through my history (grrrrr....) and my history is full of all the sites/tabs I visited with Chrome. I DO NOT want work stuff mixing with my personal stuff. Besides the fact that it is making it harder for me to restore my lost tabs, there is a reason I have two different browsers. I wish Firebox weren't trying to change my organizational scheme. I DO NOT WANT FIREFOX TO IMPORT HISTORY OR BOOKMARKS FROM CHROME. How do I turn this off?

I am new to Firefox and tried to import the Google Chrome Bookmark Toolbar bookmarks. This did not happen and need to get the items listed in the Chrome Bookmark Toolbar into my Firefox Browser.

I am evaluating a password manager application and exported my FF passwords and imported them into the app. For testing I removed all of the passwords from FF. I want to password protect the csv file rather than delete it in case I need to import the passwords back into FF. When I go to File/Info, the "Protect Workbook" option is greyed out. When I go to the "Review" tab, the option to "Protect Workbook" is available, not the "Unprotect" option, so the workbook is not protected. If I click on the "Share" folder on the right side of the ribbon, there is no "More" option. In Windows Explorer the file is on my desktop, not OneDrive - Personal. I right clicked on the file, selected "Give access to" and took the option to remove access. The File/Info option is still greyed out. How can I password protect this file or how can I export it in a format that can be imported later?

Installed ff on new C drive and trying to import my profile from replaced, working drive. Got as far as pasting previous folder into new one and see new files were added. Both drives W10. But clicking bookmarks and passwords gets "nothing saved." Cannot decipher folder contents, & without details it's a dead end.

Likewise there is a page here on "importing bookmarks from another browser", with a link. It opens to window where you can look for the file. Same problem, not knowing where bookmarks are. Is there a place to find details on what profile folders and files store. Or am I missing something else? Thanks for assist. -- PS Images could be added if any purpose.

I am trying to import my bookmarks from my Firefox account on my old laptop into my new laptop. I created an .html export and moved it onto my new laptop. After executing the import, Firefox indicated that 350 bookmarks were imported but I only see the 4 bookmarks that it imported from my Edge browser (which I did not even want).

My laptop died and I have the SSD in a caddy connected to a spare PC. In order to import logins it looks like I need to convert the existing logins.json file to a csv. Not so keen to upload this to an online site. Tried excel to no avail. I have also attempted to copy and paste with Firefox closed. The file is there but passwords do not load into Firefox. Any suggestions appreciated.

Hi, I cannot import my Firefox bookmarks from my macbook pro 2021 to my macbook pro 2024. When I select "import data", only Safari show up, not Firefox, which has been my default browser for many years. Please help me, thanks, cindi