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YouTube videos

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any … (read more)

When I go to YouTube to watch videos the Vid's always stop after a short time. The refresh page and back buttons do not work and neither does the ability to click on any links on the page. I have to close the tab and start again. The issues still occur on new tabs. Eventually I have to close FireFox altogether but when I try to open FireFox again it does not work or takes a few minutes and sometimes the message Firefox is still running. At times I have had the sound of the videos, when they do play, from YouTube still playing even when the browser is closed.

Asked by pete_scott2 1 month ago

Last reply by Denys 1 month ago

I have tried Everything

Hi Everyone, I have tried everything I can to get firefox to work correctly. This morning I woke up to webpages not loading correctly, my emails being unable to be opene… (read more)

Hi Everyone,

I have tried everything I can to get firefox to work correctly. This morning I woke up to webpages not loading correctly, my emails being unable to be opened, youtube not loading videos, and google result websites not loading. Everything was working roughly 12 hours ago.

I have tried refreshing firefox, clearing my cookies and cache, and uninstalling with revo and then reinstalling. My computer is up to date and I have tried resetting it. Is there anything I need to/ can do to get Firefox working properly again?

Thank you!

Asked by sisterkinderhook 1 month ago

Last reply by Paul 1 month ago

Speedest download results much slower than normal

Hello. I've recently upgrade my internet connection (from fiber 200 to fiber 500 now), and I've noticed that firefox is slower than other browser like chrome, brave, edg… (read more)

Hello. I've recently upgrade my internet connection (from fiber 200 to fiber 500 now), and I've noticed that firefox is slower than other browser like chrome, brave, edge etc.... The same was happened before so I didn't pay so much attention until the day I made the speedtest. The results was somehow disappointing (made the test multiple times, and days) I've made the test with or without extensions, same problem. I've check also that No Proxy setting is enabled. I've tried the firefox refresh, same results.

Can you please help? Mike

Asked by Mike Mistoklas 1 month ago

Many websites don't run on Firefox.

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that … (read more)

I find that many websites don't run on firefox. Examples are virgin atlantic, holiday autos and copa airlines. I have to switch to Chrome to use them. Considering that firefox releases updates frequently this situation is surprising. Is the firefox administration aware of this issue? Is there any way to overcome this problem?

Asked by allister.barrow 1 month ago

Last reply by Paul 1 month ago

Firefox not loading Amazon, YouTube videos

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not p… (read more)

I'm using the latest Firefox. All of a sudden as of this morning, Firefox cannot not load Facebook or Twitter. I can open YouTube and YouTube videos appear but will not play (just a spinning wheel when I try to play). The Amazon landing page is scrambled with code. (see image attached)

I use Ghostery ad blocker but the issue persists when Ghostery is paused. I can use Safari without issue. Can anyone offer any insights?

Asked by 7x54mnknmr 1 month ago

Last reply by Paul 1 month ago

  • Solved

Default search engine in Firefox

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down b… (read more)

I have selected Duck Duck Go as my default search engine in the settings for Firefox. But when I open my Firefox browser it shows the MS Bing homepage and NO drop down box for other search engines. How can I fix this? This is an initial installation of Firefox on a new Acer Aspire computer running Windows 11.

Asked by clarissa 1 month ago

Answered by Paul 1 month ago

reset passwords

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to… (read more)

I haven’t used Firefox in years. Recently, I got a new Mac M mini with the M4 chip and I’m trying to use Firefox as my primary browser because many websites don’t seem to work with Safari. Now, I’m facing a big dilemma. I don’t remember the password for Firefox from the past. It doesn’t seem to remember it, and I can’t change it. Every time I try to use Firefox, it keeps asking for this password. Can you please help me reset the password and set up a Firefox account that works seamlessly with my fingerprint as a password? If this is not possible, I’ll have to choose not to use the service.

Asked by Sir B 1 month ago

Last reply by Paul 1 month ago

  • Solved

How to turn off "skip to main content"?

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot … (read more)

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Asked by bddiego 1 month ago

Answered by Mark 1 month ago

Save existing items BEFORE a computre reset

I have used Firefox as my browser for many years. I have a Dell laptop with Windows 10,PRO installed. I have installed some new software and now need to "reset" my comp… (read more)

I have used Firefox as my browser for many years. I have a Dell laptop with Windows 10,PRO installed. I have installed some new software and now need to "reset" my computer in order to use the new software. My question concerns how, if there is a way, to save TABS and other items BEFORE doing the "reset". I have found several "suggestions" on how to do this, but here is one I would like your response. I found this on Chrome;

If you use Chrome browser, you can also go to Chrome's settings > On startup, and choose the "continue where you left off" option. This way when you relaunch the browser, it will carry on.

My question: Does Firefox have similar solution? I did a Firefox search and was unable to find any similar comments, although it is possible I was not searching in the right place. That's why I am asking this question. Please respond if Firefox has an answer or someone has posted an answer.

Thanks, krazykat1

Asked by krazykat1 1 month ago

Last reply by Paul 1 month ago

  • Solved

Disable the sidebar, again

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is: Go into about:config in the address bar, search … (read more)

Latest update on Ubuntu force reset the sidebar. Reminder for those that do not want, the process to remove it is:

  • Go into about:config in the address bar,
  • search for sidebar.revamp,
  • set it to false.

From this Reddit thread.

Mozilla. Please do not reset the `sidebar.revamp` for those of us that have gone to the trouble of removing it. Thanks.

Asked by lachlan.simpson 1 month ago

Answered by Paul 1 month ago

desktop firefox after opening

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see co… (read more)

When Firefox ver. 143.0.4 (64bit) is opened, I see many tiny groups of black dots withing the whole of the desktop display of this Firefox. From these black dots I see coloured lines traveling across the desktop within the Firefox desktop display. As I move the mouse these coloured lined move, disappear, and move around. Can you offer any suggestions. I am using Ubuntu UALinux Gamepack 22.04, The version of Firefox is an upgrade provided by Firefox updates. I have tried to uninstall this version of Firefox, same effect occuring. I have manually deleted every referance to Firefox, as this worked in UALinux Gamepack 20.04. I have used sudo apt update, sudo apt upgrade, sudo apt --fix-broken install, and sudo dpkg --configure -a. None of these can fix this problem. I restarted my Firefox today with the same problem, and found in the Help dropdown menu, and found troubleshoot mode. When I opened in troubleshoot mode, all these problems are not there any more.

Can you offer any help ??????

P.S. I tryed to take a screenshot of this problem, but the screenshot doesn't show this problem ?

Asked by GrahamEverson 1 month ago

Last reply by Denys 1 month ago

  • Locked

text for win

hi in a new win 10 instal most text incl Fire Fox and t bird text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if… (read more)

hi in a new win 10 instal most text incl Fire Fox and t bird text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones can if any one can help  thanks

Asked by bill 1 month ago

Last reply by Paul 1 month ago