Showing questions tagged: Show all questions
  • Archived

Firefox 102.0.1.8221 launch causes Windows 7 64bit to reboot

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored … (read more)

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Asked by JabbaLeChat 8 months ago

Last reply by JabbaLeChat 8 months ago

  • Solved
  • Archived

Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 8 months ago

Answered by breadwild 8 months ago

  • Archived

Some videos on YouTube will not run !!

Some videos on YouTube wil not run - shows just that circling arrow ! I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem… (read more)

Some videos on YouTube wil not run - shows just that circling arrow !

I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem don't Reset FireFox work but only just after reset - if I try show the same vidoe again - same problem is back ! I have tried running is safe mode - no help ! I've tried to shut down AddBlocker - no help !

It's NOT all videos and not all videos from the same creator !

The problem started 4-5 days ago and is worsening !

What is there to do ?

Asked by keld.soerensens 8 months ago

Last reply by keld.soerensens 8 months ago

  • Archived

Firefox creates unwanted .desktop files on Linux

Hi This is on Ubuntu. I installed Firefox Developer edition to /opt/firefox and made a .desktop file I put in ~/.local/share/applications and this was working well. I ad… (read more)

Hi

This is on Ubuntu. I installed Firefox Developer edition to /opt/firefox and made a .desktop file I put in ~/.local/share/applications and this was working well. I added it to favourites so it appeared on the dock, and added some customizations.

But at some point Firefox started to create its own .desktop file at launch when it prompts to be default browser and you say yes, called stuff like "userapp-Firefox Developer Edition-N8YCQ1.desktop". These files fill up ~/.local/share/applications and break my existing file by making a second Firefox icon on the dock so I cannot click the first one. Also my own custom file had Desktop Actions so I could right-click the icon to open a new window or new private window, but the generated ones are barebones.

Every time I delete the "userapp" file, a new one is made the next time I open Firefox (which has now forgotten it is default browser) and the issue is back. Is there an option to disable this behaviour?

Thanks for your help

Asked by hughjd 8 months ago

Last reply by Paul 8 months ago

  • Archived

my bookmarks toolbar is blank not working after update 103

after updating to 103 my the bookmark toolbar become blank and i cannot add any new bookmarks like by selecting tab then drag it to bookmark tool bar it was perfect befor… (read more)

after updating to 103 my the bookmark toolbar become blank and i cannot add any new bookmarks like by selecting tab then drag it to bookmark tool bar it was perfect before i updated firefox one hour ago ..what happened ??

Asked by WinterAutumn Boy 8 months ago

Last reply by WinterAutumn Boy 8 months ago

  • Solved
  • Archived

Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (read more)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Asked by Steve09 8 months ago

Answered by TyDraniu 8 months ago

  • Solved
  • Archived

How To undo Update 103.0

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back … (read more)

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back to the previous version? OR how do I get stuff back to normal? Thank you for any help. It will be appreciated.

Asked by Vanessa 8 months ago

Answered by TyDraniu 8 months ago

  • Archived

older book marks not working

Today, clicking on a brand new bookmark works and shows it's url at bottom of page when hoovering mouse over bookmark. None of the older bookmarks are working and none sh… (read more)

Today, clicking on a brand new bookmark works and shows it's url at bottom of page when hoovering mouse over bookmark. None of the older bookmarks are working and none show the url at bottom of page.

Asked by lmarxsen 8 months ago

Last reply by cor-el 8 months ago

  • Archived

video doesn't work

get error trying to watch streams on twitch: 'This video is either unavailable or not supported in this browser. (Error #4000)'. The video on other sites doesn't work too… (read more)

get error trying to watch streams on twitch: 'This video is either unavailable or not supported in this browser. (Error #4000)'. The video on other sites doesn't work too.

Asked by denys.procopchuk 8 months ago

Last reply by denys.procopchuk 8 months ago

  • Archived

no sound from web ASDR radio stations since firefox update!

no sound from web ASDR radio stations since firefox update! such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.dd… (read more)

no sound from web ASDR radio stations since firefox update!

such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.ddns.net:8073/

etc....

This one is ok!

http://na5b.ddns.net:8901/

Asked by bryser1 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force … (read more)

Firefox version 103.0 causes Windows (intel HD) graphics driver to crash and restart repeatedly. Temporary fix = disable hardware acceleration in firefox. I had to force a shutdown by holding down the power button on my laptop to get out of this infinate loop. Mouse becomes unresponsive and does not appear or move after a few crash and restarts of graphics driver. One way to stop it early on is to close firefox by keep clicking the tab close x or top right firefox page close x. Problem only on one website that i listed below.

here is the windows events entry(i edited out my computer name)... Log Name: System Source: Display Date: 26/07/2022 18:14:11 Event ID: 4101 Task Category: None Level: Warning Keywords: Classic User: N/A Computer: edited out Description: Display driver igfx stopped responding and has successfully recovered. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

 <System>
   <Provider Name="Display" />
   <EventID Qualifiers="0">4101</EventID>
   <Level>3</Level>
   <Task>0</Task>
   <Keywords>0x80000000000000</Keywords>
   <TimeCreated SystemTime="2022-07-26T17:14:11.000000000Z" />
   <EventRecordID>1117438</EventRecordID>
   <Channel>System</Channel>
   <Computer>edited out</Computer>
   <Security />
 </System>
 <EventData>
   <Data>igfx</Data>
   <Data>
   </Data>
 </EventData>

</Event>

I have 5 of these events but the crash and restart happened many more times than that. I believe the first happened yesterday.

System details... Laptop Microsoft Windows 7 Professional SP1 64 bit - many updates installed but not the last years worth before EOL Kaspersky Total Security 21.3.10.391(j) Database release date 26/07/2022 15:02 Firefox version 103.0 (64 bit) Microsoft Internet Explorer 11.0.9600/18163. update versions 11.0.27 (kb3124275). Wifi internet via netgear dongle Intel HD graphics (this is either 2000 or 3000 or inbetween). Driver version: 9.17.10.4229. Driver date: 26/05/2015. Driver provider: Intel Corporation. Digital Signer: Microsoft Windows Hardware Compatibility Publisher. Processor Intel Pentium B960 Ram 16GB HDD 750GB around 15GB free

website i loaded in firefox that gives me this problem... cams.omexxx.com (note it is a pron site). I did not even click aree to terms.

To troubleshoot i did the following... 1) opened command prompt with admin priveledges and ran sfc /scannow it found no errors. 2) i reset all kaspersky settings back to default. 3) I refreshed firefox back to default settings. my addons were deleted after doing so and i did not add them back. 4) i uninstalled the intel hd graphics driver from device manager 5) i reinstalled the intel hd graphics driver downloaded and hash checked today same version as old driver. 6) even after the above problem remains 7) I tried loading the website that gives me this problem in microsoft internet explorer and i did NOT get the problem. 8) Done some google research online and then i went to... firefox menu - tools - settings - general - Performance - this was selected so i unselected it = Use recommended performance settings i unselected this option = Use hardware acceleration when available 9) I went to the problem website and i no longer got the problem/bug so now i have a temporary workaround/solution.

Please investigate and fix this at your end if you can or find out what is going on. Think about turning off hardware acceleration by default in firefox as it is obviously bug prone. This problem only started in the last couple/few days. Did the website in question change something in the last days? before that i accessed it with no problems. Did firefox update recently? I had not changed my intel driver until i got this bug. I have other event viewer errors here is an example of one that may or may not be relevant that has appeared a lot lately (it states atal error)...

- System

 - Provider 
  [ Name]  Schannel 
  [ Guid]  {1F678132-5938-4686-9FDC-C8FF68F15C85} 

  EventID 36887 

  Version 0 

  Level 2 

  Task 0 

  Opcode 0 

  Keywords 0x8000000000000000 

 - TimeCreated 
  [ SystemTime]  2022-07-26T19:25:32.755463700Z 

  EventRecordID 1117465 

  Correlation 

 - Execution 
  [ ProcessID]  800 
  [ ThreadID]  6412 

  Channel System 

  Computer edited out

 - Security 
  [ UserID]  S-1-5-18 

- EventData

 AlertDesc 70

Asked by thedillinger 8 months ago

Last reply by Krammig 7 months ago

  • Archived

facebook keep scroll himself

few weeks ago Facebook start scroll himself for example , i scroll bit but it keep scrolling , i tried reinstall FF didn't help , i tried run Facebook on chrome its not … (read more)

few weeks ago Facebook start scroll himself for example , i scroll bit but it keep scrolling , i tried reinstall FF didn't help , i tried run Facebook on chrome its not happen , i completely removed Firefox and install again without any extensions , clean installation but its didn't help

Asked by Max 8 months ago

Last reply by Max 8 months ago

  • Archived

Install Firefox on new laptop

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem?? Thank you in advance - … (read more)

I cannot sync my new laptop to my computer and iPhone. I have tried for 3 days without any luck. Could someone PLEASE help me with this problem??

Thank you in advance - Adrienne

Asked by ridolfis 8 months ago

Last reply by Scott Wilson 8 months ago

  • Archived

Firefox 103.0 causing graphical glitches

Hello, Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches.… (read more)

Hello,

Firefox just updated a little while ago to 103.0. Since then, anytime Firefox is open and I either scroll or hover over menu options it causes graphical glitches. I've included an image I was able to print-screen.

It doesn't occur with other browsers. Suggestions?

I'll add that Firefox seems to also be freezing up as well.

Asked by fictitious_adam 8 months ago

Last reply by ghostshadow 6 months ago

  • Archived

display issue with 103.0

After update 103.0 was applied, the entire display got bigger. Fonts are larger, display no longer fits on screen, taskbar is larger. Several hours ago, it was fine. I… (read more)

After update 103.0 was applied, the entire display got bigger. Fonts are larger, display no longer fits on screen, taskbar is larger. Several hours ago, it was fine. I logged out of Firefox, and at next login, the display had changed.

I've checked everything else on the computer and nothing else was affected--only Firefox . Running Windows 10.

Asked by SIDEREA54 8 months ago

Last reply by Paul 7 months ago

  • Archived

downloaded file

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt.… (read more)

Hi, In the past (last year), when I downloaded a vendor statement (PDF) to an encrypted folder, it would automatically encrypt. Now, the downloaded file does not encrypt. I have to encrypt it manually. I tried doing the exact same thing with internet explorer, it works. Not with the current Firefox (103). It seems to me this isn't a windows 10 (21H2) problem, but a Firefox bug, or there's a setting I don't know about. I download many PDF statements every month, so it would be great if this auto encryption feature is restored. Please help.

Thanks, Michael W

Asked by Michael 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Unable to see "Images" in search result page

When I query a subject, I cannot see the following choices under the search bar: "All", "Images", "Video", "News", "Maps", "Shopping" and "Settings". It only happens onc… (read more)

When I query a subject, I cannot see the following choices under the search bar: "All", "Images", "Video", "News", "Maps", "Shopping" and "Settings". It only happens once if I restart my computer, but after that I only see "All Regions" and "Anytime" below the search bar.

Asked by cuthbert43 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

New update

Firefox- You have really screwed the pooch with this update. Half the websites I visit today are broken in some way, and the other half are displayed incorrectly (as in … (read more)

Firefox- You have really screwed the pooch with this update. Half the websites I visit today are broken in some way, and the other half are displayed incorrectly (as in being about 4 pages wide and who knows how many tall). I missed a couple of important bids cause I couldn't get to the links I needed to buy something before they expired. Why was this needed? You can do security updates all day long, but you had to change how every website on the planet LOOKS???? Plus, YOUR crap on the page takes up one third of the screen real estate. I trusted you for years as being NOT Microsoft. Guess that is truly over, as this is an absolute travesty...

Asked by mramunds 8 months ago

Last reply by Paul 8 months ago

  • Archived

103.0 home page is enormous

Unknown to me 301.0 was installed on Windows 10 computer this AM. When I tried to open Firefox to home page the "picture" of the window was enormous. Screen captured onl… (read more)

Unknown to me 301.0 was installed on Windows 10 computer this AM. When I tried to open Firefox to home page the "picture" of the window was enormous. Screen captured only a small portion of normal display. How do I get back to a normal sized window. Happens only with Firefox...no other programs.

Asked by UWATER 8 months ago

Last reply by Paul 7 months ago