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My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (read more)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I am lost

I got a new computer. I downloaded Firefox. Now, each time I open fifrefox, all the library that I had in my former computer opens : more than 52 !!! I tired many ways an… (read more)

I got a new computer. I downloaded Firefox. Now, each time I open fifrefox, all the library that I had in my former computer opens : more than 52 !!! I tired many ways and I cannot close them. What can I do ???

Asked by alain.dupont1 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Firefox Lockwise doesn't show "Import from file" or "Import from another browser" options

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/… (read more)

Hi! I'm trying to import my passwords from Chrome and I can't because there isn't the option, like it is described in this tutorial. https://support.mozilla.org/en-US/kb/import-login-data-file

What can I do?

Asked by jjpv151088 1 year ago

Answered by cor-el 1 year ago

  • Archived

My favourite flash game no longer works on latest version of Firefox - but does work on an older version

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work. The makers of the game have already taken steps to move to a different platfor… (read more)

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Asked by paulstubbs251 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Update destroyed all of my Bookmarks, Windows, etc. Years of work! What can I do?

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to … (read more)

Firefox had been telling me I needed to do an update for a couple of weeks. So like a fool, today of all days, I said yes. But I did look at what the update was going to do to make my final decision. It looked good so I said OK.

What it actually did was download the complete app and ask if I wanted to keep the old version as well. So I kept the older version (which had been up to date to this point) and opened the new one. It appeared to be totally "plain vanilla" with none of my bookmarks or windows, etc. I looked for my Bookmarks and all it had was some of my bookmarks from the Bookmarks Bar, none of my tons of years of important and properly organized bookmark folders.

I immediately quit, rebooted my computer, and went back to my older app - remember the one I did say to keep - and I got exactly the same behavior from it. I then completely trashed the "new" version and rebooted my computer again . . . then tried the older version . . . but that time things got worse. I did not even get the old Bookmarks Menu bar.

I then rebooted and went to my backup, brought back the copy from my last backup a month ago, and tried to run it. This time I got a message saying that opening the older version could destroy all my settings . . . but I did not care as I would rather go back a month ago than be where I am now! However, it would not allow me to open the older version because of the possibility of destroying . . . nothing!

HOW do I at least get back to my older version that would have probably 90% of my older Bookmarks/Folders and settings? I have that older copy and a full backup of my HD . . . but I do not know what, other than the Foxfire Application I need to look for and replace on my system. I assume there are some files stored in System folders that I need to replace, but I could not find them as I can't find anything in the Library or System directories that are identifiable as Firefox files.

All help appreciated . . . guess there will be no Cyber Monday shopping for me!

Thanks!

Asked by kfairey 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

Firefox cannot find profile after copying from other computer

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct location… (read more)

I followed the instructions on the support pages to transfer my profiles from an old W7 laptop to a new W10 one. After the copying of the profiles to the correct locations neither Firefox nor Thunderbird would start complaining that they could not find the profiles.

What I did (same thing for Thunderbird) 1. Opened Firefox troubleshooting on the old W7 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. copied the Profiles folder to a usb drive.

On new W 10 laptop 1. Opened Firefox troubleshooting on new W10 laptop, opened the profile folder. 2. Closed Firefox 3. moved two levels up 4. renamed the existing Profiles folder to Profiles OLD 5. copied the Profiles folder from the usb to the same correct location on the new laptop

When I tried opening Firefox on the new laptop it would not open complaining that it could not find the profile. Firefox had opened correctly previously.

Then when I renamed the moved Profiles folder to Profiles NEW and renamed Profiles OLD to Profiles, Firefox opened normally on the new laptop.

Identical procedure and result with the Thunderbird profile transfer.

What should I do?

Thanks.

Asked by MaybeYou 1 year ago

Answered by MaybeYou 1 year ago

  • Archived

how to iinstall this extension Avast AntiTrack Premium on firefox browser!!

Hi Do you accept add on from avast,If so how to install this extension Avast AntiTrack Premium on firefox browser!!.If so send information step by step to email http://d… (read more)

Hi Do you accept add on from avast,If so how to install this extension Avast AntiTrack Premium on firefox browser!!.If so send information step by step to email http://donald.tillison@yahoo.com

Thank You Donald Tillison

Asked by dtill 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Where can I download the FULL version of Firefox

The FTP site I have used to download the full versions of Firefox no longer has anything except a directory for VerX with all the individual files. I can, oddly enough, … (read more)

The FTP site I have used to download the full versions of Firefox no longer has anything except a directory for VerX with all the individual files. I can, oddly enough, find a full version by adding "uk".

Example: https://ftp.mozilla.org/pub/firefox/releases/82.0.3/win64/uk/ works fine. Gives me the .exe file.

If I change the uk to us, it won't work. If I stop after win64, all I get are the multiple individual directories, not the full version.

I do NOT want to use the stub. It doesn't let me do what I want to do.

Asked by RemySecor 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Return to last place after scrolling to another page instead of from first page.

I use Scenesource to download items of interest, after scrolling down to find what I want, the settings do not allow me to get to the last page I started from and goes ba… (read more)

I use Scenesource to download items of interest, after scrolling down to find what I want, the settings do not allow me to get to the last page I started from and goes back to the first page. I know that I found the setting before but at my age I cant seem to get to it anymore. Can someone tell me how to get that back?

Asked by dmussatti1 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Firefox browser is preventing pdf's from downloading

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I w… (read more)

Firefox browser is preventing pdf's from downloading completely. When pdf is downloaded the file does not open, nor is it a pdf. I'm not sure how to solve this issue. I wind up opening Chrome to download and open the pdf.

Asked by mafulco 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago