Showing questions tagged: Show all questions
  • Solved

Firefox installation

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox… (read more)

Hello, I am on a MacBook Pro I was facing some issue with Firefox , which did not go even after refresh , so I decided to reinstall I used Appcleaner to uninstall Firefox , including the saved state and plist file.However , after uninstallation , I noticed there were some files under Library~Caches and Library~Application Support.I deleted these files by mistake . I would like to know if deleting these files would affect Firefox if I reinstall it Thanks in advance

Asked by aymanas2004 2 days ago

Answered by cor-el 2 days ago

Download Firefox latest Version

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated… (read more)

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": {

   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false

I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda

Asked by Rhonda 2 days ago

Update to Firefox 86.0 (Mac) renamed the app Firefox 2!

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2. I tried to change it b… (read more)

I just updated Firefox on my Mac to Firefox 86.0 and the app itself became named Firefox 2. When it is running the name on dock is now Firefox 2.

I tried to change it back to plain Firefox (removing the space character and 2 from its name in the Application folder).

When I did that an relaunched it the display looked a bit weird and all of my bookmarks were gone!

Changing it back to Firefox 2 made it well again. I have never, ever seen Firefox do this.

Asked by laffitte 1 day ago

Last reply by laffitte 2 hours ago

Unable to Download Images from Google Drive

I am unable to download images from Google Drive using FireFox. I've looked through several discussion boards and tried various solutions: managing exceptions in cookies,… (read more)

I am unable to download images from Google Drive using FireFox. I've looked through several discussion boards and tried various solutions: managing exceptions in cookies, clearing cookies and site data, signing out of all other google accounts, signing out and signing back in; thus far nothing has worked.

It also seems as though I am perfectly able to download regular text documents.

Other people have received an error message when encountering this problem, I haven't even gotten that far. I click download, a couple loading messages appear in the bottom left, and then nothing happens.

I know that this is solely a problem with my FireFox, as I've just installed Google Chrome and was able to download the image; however, I'm not a fan of Google Chrome and would like to resolve this issue I'm running into with FireFox so that I can continue using it.

Attached is an image of the only message that appears when I attempt to download an image.

Asked by gwenstephens14 6 hours ago

Last reply by jscher2000 5 hours ago

  • Archived

Are there any conflicts or problems having 2 browsers on the same computer using windows 7

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser. … (read more)

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser.

Asked by gerryloman 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When I updated FF Eco Start Page became my start PAge and default search place WHY?

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble corr… (read more)

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble correcting this and how can this happen to FF? I thought your browser was secure.

Asked by Rusyazman 8 years ago

Last reply by comgeek888 8 years ago

  • Solved
  • Archived

how do i go back to the older version of firefox? 17.0 has lost all my tabs, i want my tabs back.

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous ver… (read more)

there are no compatible versions of my add ons or extensions and i have lost a boat load of tabs i had saved and i want them back so i want to go back to the previous version of firefox...i now have the new 17.0 and not happy i lost all my info and settings

Asked by foaling 8 years ago

Answered by desertvoice 8 years ago

  • Solved
  • Archived

Norton 360 Login Assistant does not work with Firefox 17

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and passw… (read more)

I have just upgraded to Firefox 17 and found that Norton 360 "Login Assistant" (formally named Identity Safe) no longer works. It does not fill in the username and password fields. It worked very well and did all the right things when I was using Firefox 16. There is probably a quick fix but in the meantime I have had to revert to version 16. Looking forward to the problem being resolved.

Asked by southernhydro 8 years ago

Answered by the-edmeister 8 years ago

  • Archived

I want to download Firefox 17 to a jump drive on a Windows machine and install it on my Mac. Can I do this?

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with t… (read more)

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with the corruption of downloads. Even teensy tiny ones. Perhaps you've heard about it since you're also in Mountain View. They have not responded to repeated posts from the forum... I have an iMac running Snow Leopard 10.6.8 and I haven't been able to update my software. I go to Lane Medical Library at Stanford to use the Windows machines there. I load whatever standalone software that I can onto a jump drive and install it at home. Unfortunately, some sites (like Apple and maybe even Mozilla!) recognize the computer you're on and only allow you to download software compatible with the machine that you are actually sitting at. This means that I can't reinstall Safari because I can't get a copy of it. And it looks like I might not be able to install Firefox 17.0 either. At least, that's what I'm trying to find out. "We've made some educated guesses about your current browser and operating system." See what I mean? So when I go to the library, will I be able to download a copy of Firefox 17.0 for the Mac and install it on my computer at home? Thanks!

Asked by Sparky_is_my_guy 8 years ago

Last reply by cor-el 8 years ago

  • Archived

extensions.checkCompatibility.17.0 does not stay in false position

After updating from 16 to 17 some of the extensions that are crucial for me stopped working, got disabled and got listed as incompatible with 17.0. Now when I try to togg… (read more)

After updating from 16 to 17 some of the extensions that are crucial for me stopped working, got disabled and got listed as incompatible with 17.0. Now when I try to toggle the extensions.checkCompatibility.17.0 boolean into the “false” position, it readjusts itself into “true” after each restart, making it impossible to force those extensions as compatible.

Why is this happening and what can I do to make it stay at “false”?

Asked by Imfego 8 years ago

Last reply by Imfego 8 years ago

  • Archived

I cannot update from v. 16 to v. 17, and 16 no longer works (and is locked, so I can't throw it away)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17. I. When I try to move the download to the Applications folder: (1) If I c… (read more)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17.

I. When I try to move the download to the Applications folder:

(1) If I choose "Replace," I get the error message: "The operation can’t be completed because you don’t have permission to access some of the items."

(2) If I choose "Keep Both Files," I get the error message: "The operation can’t be completed because an unexpected error occurred (error code 0)."

II. Version 16 no longer works:

1. If I try to open it now, I get the error message: "You can't open the application Firefox.app because it may be damaged or incomplete."

2. If I try to throw out the damaged app, I get the error message: "The operation can’t be completed because the item “Firefox.app” is locked."

Can someone help me with this? Thanks!

Asked by lzzz 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I've just downloaded greasemonkey as i want to send links in Farmville. I still can't do a link. There is no "copy link" available. Can anyone help?.

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy li… (read more)

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy link? I can get all sorts of tasks eg Back, reload, bookmark,send link (which takes me to Outlook), view background, select all, inspect element etc. NO COPY LINK.

Asked by joanchar 8 years ago

Last reply by cor-el 8 years ago

  • Archived

can't save/download pages/files in FF 12.

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Downl… (read more)

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

Asked by rondo 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How can I import passwords into firefox 16 from ie9. Windows 7

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to acc… (read more)

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to accomplish this. I can't seem to get an answer anywhere.

Asked by lawr1938 8 years ago

Last reply by Ash 8 years ago