Showing questions tagged: Show all questions
  • Archived

Better fix for question mark boxes in Firefox ?

This fixed my problem with question mark boxes (which I have seen, then not seen, then seen again over versions of FF on a Mac): https://support.mozilla.org/en-US/questio… (read more)

This fixed my problem with question mark boxes (which I have seen, then not seen, then seen again over versions of FF on a Mac): https://support.mozilla.org/en-US/questions/1178462

But the answer is 3 years old and nearly 30 FF versions ago, and furthermore requires lowering security. Is there a newer, better solution for fixing the problem with seeing question mark boxes instead of glyphs for certain fonts? (And one that doesn't require me to constantly toggle "Allow pages to choose their own fonts, instead of your selections above" in Preferences, which only works sometimes anyway.)

Asked by Tim 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Constantly have to force quit, cannot clear history, etc

Hello,unfortunately I am not the most computer savvy person (sorry). I have been experiencing a few problems with Firefox over the last month or so. I currently use a Mac… (read more)

Hello,unfortunately I am not the most computer savvy person (sorry). I have been experiencing a few problems with Firefox over the last month or so. I currently use a Mac desktop and a Macbook and they sync together. I keep Firefox up to date as updates become available. My Macbook is fine but on my desktop I frequently have to Force Quit the application. In addition, I cannot clear my browsing history, cannot add a new bookmark nor able to delete a bookmark. I thought at first that maybe a bookmark I added may have caused a problem (?) on my desktop but the problem did not transfer over to my laptop upon syncing. I was thinking of uninstalling Firefox and reinstalling it but I wanted to get an expert opinion. Is there a fix for this problem, have I done something wrong? As well, in your opinion are ad blocking applications such as 'ADBLOCK' or 'U BLOCK ORIGIN' compatible with Firefox / Apple Mac? Thank you in advance for any assistance you can give me, and thank you for continually delivering a superior browser!

Asked by Jim 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox recently changed the Show all Bookmarks shortcut

Firefox recently changed the Show all Bookmarks shortcut from Ctrl + Shift + B to Ctrl + Shift + O. Ctrl + Shift + B shortcut moved from Show all Bookmarks to Show/hide t… (read more)

Firefox recently changed the Show all Bookmarks shortcut from Ctrl + Shift + B to Ctrl + Shift + O.

Ctrl + Shift + B shortcut moved from Show all Bookmarks to Show/hide the Bookmarks toolbar.

For what reason and how stupid do you have to be to change something that had remained unchanged for years?

Or am I the stupid who cannot understand what the inevitable reason is to complicate people's lives?

Thanks.

Nomen

Asked by nomenomen404 1 year ago

Last reply by cor-el 1 year ago

  • Archived

a failur happned as adding a secondary email for Firefox account

I tried to add a secondary email 2 days ago. For some reason, this email can't receive mail for 2 days. It is workable today. So I try again. And a error message said "tr… (read more)

I tried to add a secondary email 2 days ago. For some reason, this email can't receive mail for 2 days. It is workable today. So I try again. And a error message said "tried too many times, please try again after 15 minutes". After 15 minutes, still fail, another message "Your email was just returned. Mistyped mail?".

I'm very sure the email works normally. So how can I add this email as a secondary one? I'd tried another email; it can be added. It seems the reason is related email address. Firefox version:84.0 // Windows 10

Asked by xuxunan 1 year ago

Last reply by xuxunan 1 year ago

  • Archived

confirmation email at Sync Login

I have a new windows 10 laptop i just installed firefox as a try to enable sync i type in my email i type in my password it ask for the PIN sent to email, but i did not g… (read more)

I have a new windows 10 laptop

i just installed firefox

as a try to enable sync i type in my email i type in my password it ask for the PIN sent to email, but i did not get the email ( i checked spam )

i retry to enable sync and i get :

The confirmation email we sent to ***@***.*** was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account.

my email is working i did test and its working fine

how do i get sync to work?

Asked by guaasamo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Video playback

Hi, Since today (16 dec 2020) I can no longer play videos from f.e. Facebook or Pinterest. Whenever ik click play I get "the little wheel" which keeps on turning forever.… (read more)

Hi,

Since today (16 dec 2020) I can no longer play videos from f.e. Facebook or Pinterest. Whenever ik click play I get "the little wheel" which keeps on turning forever...

Is there a solution, and is this due to the latest update? I removed Flash Player some days ago...?

Thank you!

Asked by john.bruggeman1 1 year ago

Last reply by john.bruggeman1 1 year ago

  • Solved
  • Archived

Firefox 85 has stopped playing video

Using Firefox 85.0b2 (64 bit) Windows 10. Both Firefox and Windows 10 updated themselves in past couple of days. Previously Firefox played videos on YouTube. Now it does … (read more)

Using Firefox 85.0b2 (64 bit) Windows 10. Both Firefox and Windows 10 updated themselves in past couple of days.

Previously Firefox played videos on YouTube. Now it does not. (still image appears, and spinning circle but nothing further; and then YouTube suggests try restarting my device).

Videos still play OK in MS Edge.

I have tried all advice I can find, including clearing Cache, clearing cookies, and resetting Firefox. Starting Firefox in Safe mode. Restarting Windows and Firefox multiple times. Nothing has made any difference.

Can anyone suggest anything else to try??

Asked by chris328 1 year ago

Answered by philipp 1 year ago

  • Archived

Minimize/Maximize firefox developer causes double window title bar

Hay, i have problem when i minimizing/maximizing firefox developers (by double click at window title bar/hit the button minimize/maximize) it will causes double windows t… (read more)

Hay, i have problem when i minimizing/maximizing firefox developers (by double click at window title bar/hit the button minimize/maximize) it will causes double windows title bar. How i solved this with close firefox developers and re-open it again. As you can see at attached img, it's added new window title bar (white/outer).

When there is firefox update, i always hope the update may solve this problem.

Thanks for the help.

Asked by fauzansaja10 1 year ago

Last reply by fauzansaja10 1 year ago

  • Archived

Firefox straight up not playing streaming content

As the title says - no Podcasts, YouTube, or embedded videos. It's possible it may be an add-on issue, but given that the issue is so completely comprehensive, likely not… (read more)

As the title says - no Podcasts, YouTube, or embedded videos. It's possible it may be an add-on issue, but given that the issue is so completely comprehensive, likely not.

Asked by myers.1001 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

I am not receiving notifications on Firefox when gmail tab is closed.

On Chrome, if I close my gmail tab, I still receive notifications for new emails. On Firefox, I'm not receiving any notification.s I am using MacOS Catalina and Firefox 8… (read more)

On Chrome, if I close my gmail tab, I still receive notifications for new emails. On Firefox, I'm not receiving any notification.s I am using MacOS Catalina and Firefox 85.0b3 (64-bit). I checked the OSX System Preferences and Firefox is allowed to send out notifications. Any ideas on how to fix this?

Asked by weyseal 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

unable to play any videos in Firebox

As of three days ago I am unable to play any videos from any web sites. It just stopped working after the latest FF update. I have reset Firefox, deleted cookies and, an… (read more)

As of three days ago I am unable to play any videos from any web sites. It just stopped working after the latest FF update. I have reset Firefox, deleted cookies and, any addons, disabled Use hardware acceleration. Allow audio and video is selected. I have tried all the fixes I could find on Google and yet nothing makes anything play. It just gives a black screen and spins. I can play videos find on any other browser.

Other switching to Chrome I am about to give up. Help?

Asked by Maritas1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Video will not play on Firefox

I cannot get any video to play on Firefox. I am running it on Windows 10. I have tried video on Facebook and YouTube, nothing plays. I get a blue circle rotating on the s… (read more)

I cannot get any video to play on Firefox. I am running it on Windows 10. I have tried video on Facebook and YouTube, nothing plays. I get a blue circle rotating on the screen as if it is trying to load, nothing loads up. I have tried playing video using Microsoft Edge on my computer and all video works there.

Asked by hoopvol 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

ESNI Config missing

I am using Developer Edition, 85.0b3 (64-bit) Windows (en-US). Up and until last version, 84.0x, I was able to access the network.security.esni.enabled setting, but now … (read more)

I am using Developer Edition, 85.0b3 (64-bit) Windows (en-US). Up and until last version, 84.0x, I was able to access the network.security.esni.enabled setting, but now it's missing from about:config I have tried all three versions of 85.0 ( b1 b2 b3 ... so far ), and none of them have this setting. Manually adding the key has no effect.

I have also checked the [notes for 85.0beta] ,but couldn't find any note with regards to this change.

Is this a bug, or has this feature been removed, or moved to a different config page?

Asked by Gliesefire 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

feedback about why I no longer use this browser

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: h… (read more)

I dislike how bad the customer service is. Firefox doesn't listen to anyone and works hard to make sure they cannot listen to anyone. Notice how this link doesn't work: https://qsurvey.mozilla.com/s3/Give-feedback-landing-page

However, the main reason I no longer use this is the back and forward buttons don't work on 3rd part mice. It;s really annoying, and I don't want to get carpal tunnel over manually reaching for buttons that don't actually require that.

In short, I'm not a masochist. I want products that are not frustrating; who doesn't? The "community" (i.e. outsourced customer service to unpaid lemmings who give their one and only lives to this for some reason) doesn't result in changes or answers.

Because Mozilla refused to receive feedback elsewhere, I need to post this here to give them some kind of a clue that they're moving in the wrong direction. 3rd party hardware is everywhere. Accommodate it or fall behind into uselessness.

Asked by whydoesntthisjustworkproperly 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

desktop esni not working . set to 3 in trr aboutconfg all othere settings are the right ones.

Hi , am a firefox supporter. esni not working in beta firefox desktop or firefox desktop. setup all the settings in aboutconfig trr mode 3 allso tried 2 did the clouflar… (read more)

Hi , am a firefox supporter. esni not working in beta firefox desktop or firefox desktop. setup all the settings in aboutconfig trr mode 3 allso tried 2 did the clouflare check everyting ok except esni. appreciate your help people. thanks for your time in advance.

Asked by pebbleshore192 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

aliexpress

again the shopping cart in aliexpress does not work. there are no addons. in pinterest, and after a while, the computer hangs up. опять корзина в алиэкспресс не работает.… (read more)

again the shopping cart in aliexpress does not work. there are no addons. in pinterest, and after a while, the computer hangs up.

опять корзина в алиэкспресс не работает. никаких дополнений нет. в pinterest и вовсе через некоторое время намертво вешает комп.

Asked by yur1x_rc 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Bookmarks and password History

hi.. I have done new windows 10 in my laptop . prior to that I synchronized my all data with firefox account now when i signed in again i have lost access to all my book… (read more)

hi.. I have done new windows 10 in my laptop . prior to that I synchronized my all data with firefox account now when i signed in again i have lost access to all my bookmarks and history and all other data.please help me.

Asked by Zohaib Salman 1 year ago

Last reply by cor-el 1 year ago