whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. … (read more)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Asked by alexboey 2 weeks ago

Last reply by Lang flow 2 weeks ago

Options in right click not working.

I was browsing normally when suddenly the right click menu stoped doing anything. If I right click it still opens but nothing I click on does anything. I can't copy, past… (read more)

I was browsing normally when suddenly the right click menu stoped doing anything. If I right click it still opens but nothing I click on does anything. I can't copy, paste, open a link in a new tab etc. It also appears to have new options on the menu that I don't recognise. I have no extentions or pluggins exept what comes default so I doubt it's that.

I tried in another browser and it worked fine so it's just firefox.

Asked by KF 1 month ago

Last reply by KF 4 weeks ago

The icons for the shortcuts on my home page suddenly are quite small. How do I enlarge them?

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the … (read more)

The icons on my home page suddenly became significantly reduced in size. Sure, I can tell what they are, and I've increased the text size for their identifiers below the icons. But they are now so small as to be not pleasing to the eye. How can I put them back the way they wuz?

Asked by Polly Kummel 1 month ago

Last reply by Agent virtuel 1 month ago

How to reset Firefox browser (profile aka overall browsing) like Chrome reset options? I cannot find anything in Firefox settings page. Is Firefox really growing with Chrome users in 2025?

How to reset Firefox browser (profile aka overall browsing) like Chrome reset options? I cannot find anything in Firefox settings page. Is Firefox really growing with Chr… (read more)

How to reset Firefox browser (profile aka overall browsing) like Chrome reset options? I cannot find anything in Firefox settings page. Is Firefox really growing with Chrome users in 2025?

I am doubtful about Firefox seriousness in growing. I get new number and updates but hardly any changes or improvements in existing features and settings. New bugs, old bugs of ages and some options and features irrelevant in current 2025 time.

Firefox after few weeks starts showing issues in loading pages or consuming all 18 GB (yes, I have this much) or Google sites and pages (like YouTube, google docs, meet) or Microsoft sites and pages (LinkedIn, One drive, MS office 360 suite, One note) not working properly anywhere, both desktop and mobile, so reset might be helpful but Firefox being Firefox from 90s.

Growth happens when you see how other are growing.

Asked by Varnit Nigam 1 month ago

REMOVE SIDEBAR NOW!!!!!!!!

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Wh… (read more)

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Why would you mess with something that didn't need to be fixed ? What are you, Jaguar? Remove it now, actually do something and fix it.

Asked by lanorski 2 months ago

Last reply by trb94611 2 months ago

tab crash

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open n… (read more)

I have read a number of reports of tab crashing, which I have continually. Running 133.0.3 (64-bit) on Win 11 Home 23H2. Very inconsistent crashes, sometime will open new tabs other times it will crash. I have reinstalled no change. I ran refresh, no change and now when I open Firefox I get a message to restore windows. I can't seem to get that message to go away. Any suggestions, especially about the opening message? I have used FF for years and am almost at the point of switching to Chrome. As an aside, also have problems on some websites processing information/orders when using Firefox. No problem when I switch to Chrome. Thanks in advance......

Asked by 1robertaltic 1 month ago

Last reply by 1robertaltic 1 month ago

  • Solved

Can I disable or remove the new sidebar that appeared today with the latest update?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Cus… (read more)

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

Asked by Ferrara 2 months ago

Answered by tony289 2 months ago

Bookmarks Toolbar will not show up.

I have recently got a new work laptop and have imported my bookmarks and passwords. However, I am unable to get the bookmarks toolbar to show up? The usual way of enablin… (read more)

I have recently got a new work laptop and have imported my bookmarks and passwords. However, I am unable to get the bookmarks toolbar to show up? The usual way of enabling it to always show or only show on new tabs doesn't work and I have a message on the toolbar that says "For quick access, place your bookmarks here on the bookmarks toolbar. Manage Bookmarks..." But nothing works. Please can you assist as it is driving me nuts.

Asked by james_klech 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Unable to open sites directly or in-directly from my email

When trying to open sites from my email, such as usps.com, I get the following message and it will not allow me to open it even if I put the address in myself: Hmm. We’r… (read more)

When trying to open sites from my email, such as usps.com, I get the following message and it will not allow me to open it even if I put the address in myself:

Hmm. We’re having trouble finding that site.

We can’t connect to the server at tools.usps.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

PLEASE help me find this problem. Until the last update, I didn't have this problem. What do I need to do? Thank you

Asked by pjallee049 2 months ago

Last reply by markwarner22 2 months ago

I can't sign in to AT&T accounts.

I can't sign in to my Yahoo powered AT&T accounts on Firefox, but I can on Edge. The steps I have taken to fix this are: I cleared my cache at least twice, restarted… (read more)

I can't sign in to my Yahoo powered AT&T accounts on Firefox, but I can on Edge.

The steps I have taken to fix this are: I cleared my cache at least twice, restarted my AT&T supplied BGW320-500 router/modem and PC multiple times, a few at the same time, but none of them have done anything to fix the issue. I figured mos of them wouldn't since I can sign on using Edge. My PC is an HP Pavilion running Windows 11 on Firefox version 135.0 (64 bit).

At first when I would click on the toolbar bookmark for my AT&T email I received the panel on the right side of the screen that shows all of the AT&T accounts I'm logged in, as if I'm switching to another email account. I then selected the account I wanted to access and it changes to the login screen which is the normal process. I selected the same account again and it switches to have me input the password where I select "keep me signed in" and then the account so it will auto fill the password. I made sure it was the correct password then selected sign in. It thinks for a few seconds where the text in the tab shows "Logout successful", which is again, normal when switching from one AT&T account to another. It then loaded a page that states "Something's gone wrong", which is the attachment provided.

After I cleared the cache, and clicked on the toolbar bookmark for my AT&T email, the that opens is the one that opens where I am no logged in to any AT&T account. The results are the same as before and the same error page loads shown in the attachment when I select any email account and try to log on to it.

I'm recovering from neck surgery that along with my previous neck surgery has most definitely ruined my life, I'm wearing a halo on my head, and my neck and shoulders are cramping up so much and I just can't deal with this right now. Any help would be greatly appreciated. Until then I guess I have to use Edge for my email because I haven't imported my bookmarks from Firefox, nor do I want to.

Asked by Autotech1 1 week ago

Last reply by Autotech1 1 week ago

media load issue

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either … (read more)

I've been trying to watch live sports events on SECN+ through my Hulu subscription, but I'm encountering an error message stating, "The media could not be loaded, either because the server or network failed or because the format is not supported." I discovered that Firefox is blocking the stream, while it works perfectly on Chrome. With the college football season and other sports events approaching, I’m concerned that if this issue persists, I may have to stop using Firefox, which I've relied on for over two decades. Please help me fix this issue at your earliest convenience. Thanks.

Asked by Only Don't Know 5 months ago

Last reply by gpgann2 3 days ago

cannot disable EVIL preference

I have ZERO interest in google features recently FORCED on my by an "upgrade" show trending search suggestions this is both checked and non-modifiable Why? I do not w… (read more)

I have ZERO interest in google features recently FORCED on my by an "upgrade"

show trending search suggestions

this is both checked and non-modifiable

Why?

I do not want this. How do I disable this evil setting?

Asked by pho kuh googL 6 days ago

Last reply by TyDraniu 6 days ago

How to turn off ad blocker

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How d… (read more)

When trying to use one particular website on Firefox, I get a message that I am blocked because of an ad blocker but I have not turned on any ad blocker in Firefox. How do I find out if an ad blocker is enabled on my Firefox and, if so, how do I turn it off? I have ensured that the ad blocker option in settings is unchecked and even added this web site to permissions but to no avail. Can someone help? Here is the message I get but none of the steps in this message I am told to take show up on my screen:

Adblock Plus Instructions

   Click the AdBlock Plus icon in the extension bar.
   Beneath “Block ads on”, click the large blue toggle next to “This website”.
   Click refresh.

Were these instructions helpful?

Asked by Bruce Nicholson 5 months ago

Last reply by cor-el 5 months ago

Washington Post main page not loading

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe … (read more)

As of February 13, 2025 the front page of the Washington Post website does not load correctly in Firefox 115.20.0esr in Mac OS 10.13.6. The problem persists even in safe mode. Thank you.

Asked by Jay 2 days ago

Last reply by jscher2000 - Support Volunteer 2 hours ago