• Solved

127.0.2 platform error

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older v… (read more)

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

Asked by Chet K 2 weeks ago

Answered by TyDraniu 2 weeks ago

Unable to process the backup file. This is what I get when I try to restore my backup bookmarks.

After uninstall and reinstall my Firefox i can't restore my bookmark. I used (CTRL+shift+b) and restore my file "JSONLZ4". But i have an error as "Unable to process the b… (read more)

After uninstall and reinstall my Firefox i can't restore my bookmark. I used (CTRL+shift+b) and restore my file "JSONLZ4". But i have an error as "Unable to process the backup file". I read your forum and test many things but nothing. I also used the https://www.jeffersonscher.com/ffu/bookbackreader.html,but it does not work? It prompts:failed JSON parsing: SyntaxError: Unexpected end of JSON input. I really need my bookmarks! How can I restore them?

Asked by 万念依然 2 weeks ago

Last reply by 万念依然 2 weeks ago

  • Solved

All downloads fail, including Firefox Extensions

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've t… (read more)

All downloads I make inside of Firefox are automatically failing, with "Failed" message. This only happens in Firefox, Microsoft Edge downloads are perfectly fine. I've tried starting in troubleshoot mode, disabling anti-virus, clearing cache and downloads, rebooting PC.

Some recent changes in PC include: changing TEMP and TMP system variables to another drive (I've changed them back to C drive, had no effect) and making C drive a dynamic disk. Yesterday downloads were working fine. Thanks in advance.

Asked by Kindcollie 2 months ago

Answered by Kindcollie 2 months ago

Startpage won't open gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox

Firefox will not open Startpage gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox. Can open the search engine on Chrome but not on Firefo… (read more)

Firefox will not open Startpage gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox. Can open the search engine on Chrome but not on Firefox or Safari.

Asked by firefox.iuekn 4 days ago

How do I disable passkey support?

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a passwo… (read more)

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Asked by Shad Sterling 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Solved

Google Search on Firefox not working

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google M… (read more)

Google search no longer works on Firefox. Other browsers have no problems. Changing the default search engine on Firefox works (eg Bing), BUT. It can now find Google Maps, but Google Maps cannot find a location, because it uses a Google search. I tried the fix in about:config, but it had no effect.

Asked by grahamppink 5 months ago

Answered by grahamppink 5 months ago

  • Solved

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 4 months ago

Answered by cor-el 4 months ago

Enhanced Tracking Protection Blocks x.com in Windows

I've added https://x.com as an exception site but it is still blocked. This is outright censorship which is something [edited] do. Tell me how to fix your browser s… (read more)

I've added https://x.com as an exception site but it is still blocked.

This is outright censorship which is something [edited] do.

Tell me how to fix your browser so I may access x.com again or I stop using Firefox forever.

Asked by Taco X 1 month ago

Last reply by jscher2000 - Support Volunteer 3 days ago

mouse pointer

mouse pointer is nice size in general but becomes VERY small when I go into websites. this happens when i use either floorp or firefox but is fine when i use chrome( woul… (read more)

mouse pointer is nice size in general but becomes VERY small when I go into websites. this happens when i use either floorp or firefox but is fine when i use chrome( would rat5her not use google). i just don't see where I can fix this in Firefox settings

Asked by bill morin 2 months ago

Last reply by zeroknight 2 months ago

Picture in picture not working

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way… (read more)

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Asked by Raymond Boheme 1 month ago

Last reply by allgoodbuddy 1 week ago

  • Solved

Crash on every tab

Hi My firefox suddenly stops working, it crashes on every tab I open. I tried the troubleshoot mode (safe mode), tried refreshing firefox, tried uninstalling and reinst… (read more)

Hi

My firefox suddenly stops working, it crashes on every tab I open.

I tried the troubleshoot mode (safe mode), tried refreshing firefox, tried uninstalling and reinstalling, tried cleaning the firefox folder and registry manually and then restart, ... everything that I could find on web, it just keeps crashing.

In "about:crashes" tab, it shows nothing, so I dont know what I can provide for diagnosis.

Please advise, thanks.

Asked by leonlx126 5 months ago

Answered by leonlx126 5 months ago

Multiple instances of Firefox appear on task manager when only one screen is up

Recently Firefox is slower and when I have one screen up and go to task manager it shows anywhere from 8 to 40 instances of Firefox running and sometimes 98% CPU usage. … (read more)

Recently Firefox is slower and when I have one screen up and go to task manager it shows anywhere from 8 to 40 instances of Firefox running and sometimes 98% CPU usage. I have had other problems since the Microsoft January 9, 2024 update. Is this related or is this a separate Firefox issue? How to start fixing?

thanks

Ron

Asked by merrittrh 4 months ago

Last reply by zeroknight 4 months ago

video calling is not supported on this browser

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to fi… (read more)

I have always used facebook messenger to video chat with friends, however suddenly it says tis facility is not supported by this browser. Do I have to leave firefox to find a browser that works?

I see that other people have raised this point,but there does not seem to be a response from firefox.

Asked by rickpike2008 1 month ago

Last reply by jonzn4SUSE 1 month ago

  • Solved

Missing cookies

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields f… (read more)

I have an issue with Firefox 127 not accepting a session cookie that I use for user authentication. I have an ASP.NET application with a login form that includes fields for login and password, and a submit button. When the button is clicked, an HTTPS/POST request is sent to the server. The server responds and sends back a session cookie named .Cookie.Name with the parameter httpOnly set to true.

When I check in Firefox's Developer Tools under the Network tab, I can see .Cookie.Name in the server response. However, in the Developer Tools under the Storage tab, .Cookie.Name is missing, which prevents the user from logging in. This problem does not occur in other browsers like Chrome or Edge, nor does it occur in Firefox version 126. The configurations for Firefox 126 and 127 are identical.

Could you please assist with this issue?

Asked by LukaszRoki 3 weeks ago

Answered by LukaszRoki 3 weeks ago