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Delete my info (bookmarks, themes addons, passwords, etc) on one computer but not on my home computer

I want to delete mozilla from one computer and remove my profile account so that all of my data on this computer (bookmarks, themes addons, passwords, etc) is deleted. Bu… (read more)

I want to delete mozilla from one computer and remove my profile account so that all of my data on this computer (bookmarks, themes addons, passwords, etc) is deleted. But I use the same profile in mozilla on another computer and I don`t know if my profile will keep the data stored on this computer after deleting it in the other one. Any help is much appreciated! Jeff H.

Asked by jscotthoward 3 weeks ago

Last reply by cor-el 3 weeks ago

(Yes I'm one of those) Is it possible for me to provide mozilla with personal information to bypass account decryption?

Sup! So I had to perform an emergency reinstallation of windows on my laptop and silly me only backed up documents and photos and such. I use firefox for a lot of stuff. … (read more)

Sup!

So I had to perform an emergency reinstallation of windows on my laptop and silly me only backed up documents and photos and such. I use firefox for a lot of stuff. Got lots of bookmarks and saved passwords on my sync account. And now like many others I'm looking for a way to login to my sync account without having to "reset" it which I've been told deletes all my data for security purposes. I'm fine with that. Happy it's safe. However, there's a possibility that both the sync account along with my registered email's password was used by the password generator which complicates things. I can reset the email password however since it's gmail.

I am aware that my data is encrypted WITH the password I used at account creation. However, just a shot in the dark here anyway and see if there is a way to recover the sync account. Thanks <3

Asked by oskar.herpai 3 weeks ago

Last reply by cor-el 3 weeks ago

When to set up recovery key?

I was reviewing my Firefox settings and see my "Recovery Key" button is not set... Do you set up the recovery key before you need it, so it's avail for future use? Or, ju… (read more)

I was reviewing my Firefox settings and see my "Recovery Key" button is not set... Do you set up the recovery key before you need it, so it's avail for future use? Or, just request one when you need it to reset your account?

Thanks!

Asked by spipes1 3 weeks ago

Last reply by cor-el 3 weeks ago

Sync not working

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the book… (read more)

Hi. I synced my firefox acocunt, including bookmarks, before restarting my windows completely. When installing firefox again and syncing, it does not sync any of the bookmarks/passwords. What should I do to get them back?

Asked by ISanchez8350 3 weeks ago

Last reply by cor-el 3 weeks ago

sign up

I have updated. To do so now requires an account which I have created, but the final step apparently requires a link to a google or apple account which do not want to do … (read more)

I have updated. To do so now requires an account which I have created, but the final step apparently requires a link to a google or apple account which do not want to do - and will not do. This I suppose, means I have not completed the download. If i restart my Mac, firefox and everything in it (passwords, bookmarks etc) disappears and I have to use ABOUT:PROFILES to find my version with all my info. Its very frustrating. what am I doing wrong ?

Asked by paubry 3 weeks ago

Last reply by jscher2000 3 weeks ago

Firefox Sync login not working

When I enter my login information, it gets stuck and says "working" but never actually loads. Is there some way of circumventing this login pathway and activating Firefox… (read more)

When I enter my login information, it gets stuck and says "working" but never actually loads. Is there some way of circumventing this login pathway and activating Firefox Sync in another way?

Asked by Eric Feinberg 4 weeks ago

Last reply by cor-el 4 weeks ago

Upgrade to V89 lost all usernames and passwords

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import f… (read more)

I lost all usernames and passwords. It wasn't even saving new passwords. Created Firefox account and logged in and now I have two (out of hundreds). How can I import from my old logins.json and key3.db (or key4.db) into Firefox Lockwise? I've set the config to be able to import from file, but all it wants are .csv and when I point it at logins.json it fails. Help!

Asked by david.stein 1 month ago

Last reply by cor-el 4 weeks ago

Sending tabs between desktop browsers not working anymore

Hello. I use firefox on all my devices: home pc, work pc and smartphone. And when first time i found "Send tab" function it was aweosome. It worked with a little delay, b… (read more)

Hello.

I use firefox on all my devices: home pc, work pc and smartphone. And when first time i found "Send tab" function it was aweosome. It worked with a little delay, but always worked. I'm not sure since which update it stopped working between pc browsers. When i sending tab to smartphone, it still works, but when i'm sending from desktoop browser to another desktop browser, it says "Sent" but other browser never recieves it. At some point i've found article where it was mentioned that it might not work because of proxies set in both of my desktop browsers (i can't find it now to post the link). If proxies is to blame, is there a way to fix this? Maybe exclude specific address in proxy settings? If not, what migth be the reason?

Any advice is appreciated.

Asked by artishiro 1 month ago

Last reply by walkersam 4 weeks ago

Please remove, delete and deactivate account

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me? It says that it needs a verification code and my Email i… (read more)

I have and account on my Firefox account that I’m not using anymore. Can anyone please delete the account for me?

It says that it needs a verification code and my Email is no longer accessible. Can someone please delete and deactivate the account for me please?

Here are some images for proof

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by LeoBeyene 1 month ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 month ago

How to get my data back?

I use firefox sync for at least 3 years. I usually let the firefox log in the account automatically, which lead to my forgetting to the password. And it is sad that today… (read more)

I use firefox sync for at least 3 years. I usually let the firefox log in the account automatically, which lead to my forgetting to the password. And it is sad that today my computer broken and I have to reinstall system, when after I reset my password using email, I sadly find that my data is cleaned!!!!!!! Oh! it is really important for me, can people help me?

Asked by TFHonly 1 month ago

Last reply by FredMcD 1 month ago

Sync Issue

I have used Firefox sync before. With windows 10 it seems to be having issues. I have logged in and I click sync now and its circles and then stops. None of my bookmarks … (read more)

I have used Firefox sync before. With windows 10 it seems to be having issues. I have logged in and I click sync now and its circles and then stops. None of my bookmarks are synced from my desktop to my laptop. Why is it doing this? How can I get it to sync those over. Did not have this issues a few months ago. Please help Thank you

Asked by dorian_halcomb 1 month ago

Last reply by cor-el 1 month ago

Web push from different sites is not working on Firefox

Web push notifications from different sites is not working on Firefox. This is also not the problem of the particular websites (I have checked using other browser e.g. Ch… (read more)

Web push notifications from different sites is not working on Firefox. This is also not the problem of the particular websites (I have checked using other browser e.g. Chrome where the web push is working fine for the same websites). Please suggest what can be done to fix this issue.

Asked by Soumitra 1 month ago

Last reply by cor-el 1 month ago

  • Archived

Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (read more)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 6 months ago

Last reply by Sausad 1 month ago