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  • Archived

Firefox hangs - but only on start-up

Hello all, I am using Windows 10 64-bit. I have Firefox version 66.0.1 Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Respondi… (read more)

Hello all,

I am using Windows 10 64-bit. I have Firefox version 66.0.1

Everytime I open Firefox, after about 20-30 seconds, the application hangs. I get the "Not Responding" message in the menu bar, and the cursor pointer changes to a spinning blue circle.

The application hangs usually for up to 2 mins before returning to normal. It then always works perfectly for the rest of the browsing session. I've tried closing in Task Manager and relaunching, but the same thing happens.

Has anyone solved this issue?

Thanks

Asked by wolfie882 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

RAM usage

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a parag… (read more)

Hello, I recently moved to Firefox from another browser and I am very pleased with it. My usage is that my computer remains on 24/7 with the browser open. I saw a paragraph in the help docs:

"Firefox's memory usage may increase if it's left open for long periods of time. A workaround for this is to periodically restart Firefox."

However this can be inconvenient when you have several tabs open that are logged in to various sites for work, which also retain state which is not restored when the browser is restarted.

Over a few days the memory "leaking" (?) is mounting up significantly as per attached. In summary:

Pre close - system RAM usage 12.5GB Post close browser - system RAM usage 8.1GB (4.4GB drop!!) Re-open browser with same tabs - system RAM usage 8.7GB (actually 9.0GB after all tab views were accessed and put back into the state they were in before closed)

From this simple test I can see that 12.5GB - 9GB = 3.5GB was hogged by the browser and not actually required.

As a developer I am interested to understand the reason for this memory leaking. Is there anything I can do while the browser is open to free it up? Or cause it to not "leak" in the first place?

Thanks,

Andrew

Asked by megawhite 2 years ago

Last reply by TECH192 2 years ago

  • Archived

Slow connecting to web pages

Hello, Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it s… (read more)

Hello,

Firefox is very slow connecting to web pages. Everytime I click a link there is a 5-10s loading time (wheel spinning) before the web page starts to load. Once it starts, the page loads very quickly and runs normally. I'm not seeing this issue on internet explorer or chrome. I am on Win10 Enterprise.

I don't recall having this issue on the first install, I think it started in the last month. I tried reinstalling firefox and disabling all add-ins.

Any thoughts on a solution? I love Firefox but I've been forced to switch to Chrome until I resolve this issue :(

Asked by kdog349 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox Quantum 64bit: horrific Performance !

Immediatly after upgrading FF to Quantum every click has a 3 to 10 seconds delay until a site finally starts loading. Since I am "working" in the web, that way FF is comp… (read more)

Immediatly after upgrading FF to Quantum every click has a 3 to 10 seconds delay until a site finally starts loading. Since I am "working" in the web, that way FF is completly useless. Is there anyone else out there having the same problem? Or someone who had and got it solved?

As Quantum is advertising performance and visual improvements for Windows users, like: "Moved the build infrastructure of Firefox on Windows to the Clang toolchain, bringing important performance gains", I can smell the smoke, where my performance problems could result from..

Unbelievable, but I had to install Chrome in the meantime to be able to work on.

Any help appreciated, Marv.

Asked by Marv_FFM 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Downloads are slow in Firefox fast in other browsers

I have a pervasive problem where downloads of moderately sized files (> 100MB) are very slow in Firefox but fast in Chrome. When I begin downloads the speed is fine at… (read more)

I have a pervasive problem where downloads of moderately sized files (> 100MB) are very slow in Firefox but fast in Chrome. When I begin downloads the speed is fine at around 4MB/s but it quickly drops down to < 200Kb/s. This happens across multiple websites and when on different WiFi networks. However when I attempt to download these same files using Google Chrome they maintain the initial 4MB/s download speed for the entire duration. I have already tried running Firefox in safe mode and resetting it using the "Refresh Firefox" help page. I am running Ubuntu 18.04.

Asked by nchodosh 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Grammarly Extension Slows Down Firefox, Also LastPass Does Not Work

I've been using Firefox Quantum for over a month now on Ubuntu 18.04. However, the extensions Grammarly and LastPass which I need the most do not work as expected. LastPa… (read more)

I've been using Firefox Quantum for over a month now on Ubuntu 18.04. However, the extensions Grammarly and LastPass which I need the most do not work as expected. LastPass does not automatically sign in nor does the overlay interface work. I have to right-click on the extension button everytime and launch lastpass in a separate window to Sign in. Nor do I get a prompt to save the password when I create a user account on a website.

Next, Grammarly fails to work - and when it works, Firefox notifies that this extension is causing slowdowns, why?

Asked by ankushdas9 3 years ago

Last reply by arvipat 2 years ago

  • Archived

Stalling on page loading high ping on speedtest servers

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m … (read more)

Hello, Not sure what is wrong with firefox lately but since 60 release it is not the old good fox. Page loading is stalling, when I go to check my speed with firefox I;m getting high latency: Download speed 94.26 Mbps Upload speed 5.40 Mbps Ping 179 ms

Results from chrome:

Download speed 97.55 Mbps Upload speed 5.48 Mbps Ping 10 ms

I repeated this a few times and every time same results.

Not sure why firefox is stalling on page loading, and why is it giving high ping on speedtest servers. I can not measure speeed on speedtest.net. it is giving all kinds of errors even in safe mode, and when I manage to load it it gives very high ping, but everything is working fine in chrome and edge. I can not use another browser because I;m using firefox for years, switched after mozzila (R.I.P.) SO can you please fix this? I;m open to any suggestions.

Asked by Anak1n 3 years ago

Last reply by teiebra 2 years ago

  • Archived

Firefox 62+ does not start

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up i… (read more)

I had Firefox Developer Edition running for ages. Always kept it up to-date. Now the latest update made it stop working AT ALL. There is nothing. The executable pops up in Taskmanager for a split second and then its gone.

I went back to beta. Worked for a couple days. Now an update came in: BAM! same thing! Now I have 2 broken Firefoxes on my PC.

Not even running the Profile manager worked!!

Back to standard version: Works

Asked by ewerybody 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox taking too much time while loading a page

After the last update Firefox started to lag a lot upon opening pages, and sometimes it doesn't open them at all. I've tried opening in safe mode and refreshing Firefox b… (read more)

After the last update Firefox started to lag a lot upon opening pages, and sometimes it doesn't open them at all. I've tried opening in safe mode and refreshing Firefox but none worked.

Asked by Achmedv1 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Websites become unresponsive but can still be scrolled through and the hand cursor appears all the time

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything)… (read more)

In the past weeks, suddenly my Firefox started behaving really weird - a few times a day the currently opened tab becomes unresponsive (you can't click or hover anything) but you can still scroll through them (at least a bit - after that point, it's just plain white). At these times, the cursor is the hand one, during the whole unresponsiveness episode, as if everything was clickable (though obviously clicking does nothing). You also can't close the tab during this tab - the only way is either to wait a good 30 seconds for it to unfreeze or to change to a different tab and close the unresponsive one. When you do change tabs, though, the newly opened tab sometimes disappears completely, with a radial loading circle appearing in the middle of the screen for a few seconds before it magically reappears (it does _not_ reload, though!). From what I've been able to observe, this tends to appear on content-heavy websites like Reddit, Facebook and YouTube most often.

What is happening? I haven't changed my browsing habits in the past weeks, nor have I installed any new add-ons. I've tried disabling the ones I have but it's still happening with them turned off. What else may I try?

Asked by Tigro 3 years ago

Last reply by Pj 3 years ago

  • Archived

Firefox Quantum 60.0.2 updated June 7, 2018 and now my Yahoo mail is incredibly slow. How do I fix this?

On June 7, 2018, Firefox Quantum updated automatically to 60.0.2 on my MacBookPro running macOS Sierra 10.12.6. Firefox is my default Browser and it is set to open on my … (read more)

On June 7, 2018, Firefox Quantum updated automatically to 60.0.2 on my MacBookPro running macOS Sierra 10.12.6. Firefox is my default Browser and it is set to open on my homepage: uk.yahoo.com/. My Yahoo mail is now incredibly slow and I cannot refresh the page without a 30 second delay, if it works at all. In my Yahoo Mail, I cannot open any new emails quickly, I cannot move to spam quickly and I cannot go to trash quickly to empty it. It opens my Homepage, Google Search, Bookmarks and other websites quickly. However, while I am in my Yahoo Mail there are huge delays and freezes. Moving through my Yahoo Mail is slower that it has ever been. It seems to be operating at old dial up speeds. It is not delaying movement between emails or using the move to function by a few seconds but rather 30 seconds on average. It is painfully slow. I do not know if this is relevant but upon opening the URL box displays a green lock but after opening any email it changes to a black lock with a yellow triangle everytime. If it allows me to refresh, the lock goes back to Green. Several months ago, I changed from Yahoo Classic Mail to New Yahoo Mail. I am not using Yahoo Mail Pro that charges a fee for use. I do not know what to do. Last week when using FF quantum 60.0.1 I could not open any attachments. I still cannot open most attachments. It now seems to be hit or miss. I do not know if this is related to the Mail Slowness problem. Please advise? Many thanks.

Asked by drrjm 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox slowed down massively especially video related stuff.

So yesterday, everything was perfectly normal before I went to bed as usual. But today when I woke up and took my PC out of it's sleep mode, everything I do is as slow as… (read more)

So yesterday, everything was perfectly normal before I went to bed as usual. But today when I woke up and took my PC out of it's sleep mode, everything I do is as slow as it can be.

Where I really noticed something was wrong is when I opened up YouTube and it took like 30 seconds - 1 minute to load the page completely. Sometimes it even just gives up loading so I'm staring at a blank screen. Clicking on a video, same problem and also some buffering problems once it's actually loaded up. Also it's not only YouTube that's slow, same goes for my Gmail, Twitch, Facebook,.. even just Google takes a while.

So at that point I was guessing I had some problems with my connection but everything seemed fine when I did a speedtest and my Steam is also able to download my games at normal speeds.


Things I have tried so far:

First of all, restarted my pc, I reinstalled Firefox but no success so far. (Also my plugins/addons seem to sync up between Firefox and Chrome, not sure if that might be causing some issues) I started Firefox in safe mode but still the same issue. And finally I disabled Flash hardware accelleration.

I have never had issues with firefox like this so I hope someone can help me out with this.

Asked by michiski22 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

yellow bar is preventing pages from loading

I get a yellow bar all the time that is preventing pages from loading, it is always prompting me saying a page or script is running slowly do I want to wait or abort.. Th… (read more)

I get a yellow bar all the time that is preventing pages from loading, it is always prompting me saying a page or script is running slowly do I want to wait or abort.. This is poping up in far less time than it usually takes any webpage to load with any browser on my system. I have stupid windows 8.1... I would prefer 7 as it is easier to use, but there is little that I can do about that other than wipe the disk and put linux on it.

Anyways, how do I give that yellow bar a REASONABLE wait time about 30 seconds instead of a few miliseconds?

Asked by Paulxxxx 3 years ago

Last reply by Wesley Branton 3 years ago

  • Archived

Firefox continuously uses excessive ram causing pc to slow to a crawl

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart … (read more)

Running Linux Mint, Firefox is latest version, PC has 8GB of RAM, yet when running Firefox gradually uses more and more ram till all is gone, only fix, close and restart Firefox.

Removed all addons, no change! SET Prevent Accessibility Services from accessing your browser to true, no change! Under performance set content process limit to 1, no change (I suspect this is a fake setting, it has no effect on number of processes!!)

PS Everyone else I know that uses Firefox has the same problem, is Mozilla trying to kill it?

Asked by Charles8 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Firefox quickly slows and then will not respond at all while making Fox News comments.

Running Firefox 61 (on Windows 10 Pro) on a PC (Intel i7, 16 GB memory, plenty of disk space). When trying to add comments to any story on Fox News (how ironic), the brow… (read more)

Running Firefox 61 (on Windows 10 Pro) on a PC (Intel i7, 16 GB memory, plenty of disk space). When trying to add comments to any story on Fox News (how ironic), the browser quickly slows and then shortly will not respond at all. This begins by the display of my recently typed text (or cursor repositioning via mouse clicks) becoming very slow to show on the screen and then within 5 to 7 minutes, the typed characters do not show at all and the browser becomes fully inoperable. This has been happening for several releases of Firefox, up to, and including 61, and at least two previous updates to Windows. Please help.

Asked by PPort 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

very slow response, takes time for typed characters to show up and takes time for pages to load. I also have edge on my machine but that does not have this prob

very slow response, takes time for typed characters to show up and takes time for pages to load. I also have edge on my machine but that does not have this prob

Asked by sirohin 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Mozilla drains so much ram even with a few tabs open on windows 10

Hi dear developers and people who help other people in this forum, I'm Kristian, an old user of Mozilla and since I have installed mozilla of quantum project on my laptop… (read more)

Hi dear developers and people who help other people in this forum, I'm Kristian, an old user of Mozilla and since I have installed mozilla of quantum project on my laptop with windows 10, I have notice on the task manager that mozilla drains a lot of ram even with a few tabs open ( Let's say 7). Well my concern is because with Google Chrome (I know that is offensive to compare) I have open more than 30 tabs and its ram consumption is understanble to be higher, nevertheless is really close to mozilla ( Lets say 1GB of RAM). I tried to run mozilla on safe mode with no addons but I get the same result. I tried reduce the content process limit to 2 (4 by default) but again, the RAM consumption still high. I reinstall mozilla, but unfortunately nothing changes. Im the only one with this trouble? Any ideas of what it can be? The mozilla version what Im using is 60 x64 and windows 10 x64 Thanks in advance ps: I attach an image to prove what I wrote

Asked by Kristian Roa C. 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Takes 15 sec to pull up Google News page

https://news.google.com/?hl=en-US&gl=US&ceid=US:en takes 15 to load page with latest FF version. Takes 4 sec with Chrome. … (read more)

https://news.google.com/?hl=en-US&gl=US&ceid=US:en takes 15 to load page with latest FF version. Takes 4 sec with Chrome.

Asked by Dieter35 3 years ago

Last reply by FredMcD 3 years ago