Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (read more)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 2 days ago

Last reply by BeeJay 1 hour ago

Data clogging my browser.

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then… (read more)

My Firefox browser is constantly showing 1 GB of disk space used. I've set up automatic clear of site data and cookies. I'm constantly having to clear all data and then sign in to all my usual websites all over again. I'm not able to get onto my banking websites most likely due to this data clog. I'm SO TOTALLY tired of this constant cycle of trying to clear my data and accessing my usual websites. I'm using Firefox for many years without this trouble. I'm one week away from changing browsers. If I go to Safari I am not finding this trouble. Chrome is my next choice. I use my Mac computer for personal use only and my firefox is up to date. I'm using Big Sur on my macbook pro. What is going on?? Without a solution I'm out of here.

Asked by Bonnie Gallogly 2 hours ago

Last reply by TerryN21 1 hour ago

Location of Bookmarks

My old laptop just crashed for good. I was able to remove the hard drive and use a hard drive reader to see its contents. How would I locate Mozilla Firefox Bookmarks how… (read more)

My old laptop just crashed for good. I was able to remove the hard drive and use a hard drive reader to see its contents. How would I locate Mozilla Firefox Bookmarks however? I tried doing a search for favicons.sqlite but this was unsuccessful.

Asked by arneldcollins 3 hours ago

Last reply by TerryN21 1 hour ago

Screen shot tool

My screen shot tool disappeared this week, as did my "share" option (email, Twitter, FB, etc.). What happened? How can I put them back on my toolbar? Also, looking for a… (read more)

My screen shot tool disappeared this week, as did my "share" option (email, Twitter, FB, etc.).

What happened? How can I put them back on my toolbar?

Also, looking for a hopeful solution without having to add a third Firefox bar. It makes my screen (small laptop) too small.

TIA, Susan

Asked by susanbuchert 3 hours ago

Last reply by TerryN21 1 hour ago

Firefox x64 All Bookmarks Start-Up Folder

Hail all: Then opening All bookmarks, the window reverts to "Other bookmarks". Is there a way to bring that to "All Bookmarks"? Being autistic, this has been quite a mons… (read more)

Hail all:

Then opening All bookmarks, the window reverts to "Other bookmarks".

Is there a way to bring that to "All Bookmarks"?

Being autistic, this has been quite a monsterly beam (once splinter) in my eye...

Thank you very much: Xog.

Asked by Xogroroth 6 hours ago

Last reply by TerryN21 1 hour ago

How do I remove Pocket from Firefox entirely? On 26 July 2021

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'a… (read more)

Been using FF since 2005ish. (Me 1946) Latest version (90.0.2 (64-bit) annoys me greatly because I can't remove the unwanted 'Pocket' BS. I've followed several online 'advices' on this, including this site, & still it persists.

FF is getting like IE IMO, with all the awkwardness to remove unwanted Bloatware. For an 'Ordinary User'. Could some knowledgeable FF user please explain, in language I can understand, English, but not very Tech Savvy) how I remove Pocket from the browser Thanks.

Asked by bicyclz 2 days ago

Last reply by TerryN21 2 hours ago

Firefox 90.0.2 on a Windows 7 PC

I have been using Firefox for a number of years. I primarily use a Sony Vaio PC using Windows 7. I got an automatic update of Firefox Version 90.0.2 on 7/22/2021. It is n… (read more)

I have been using Firefox for a number of years.

I primarily use a Sony Vaio PC using Windows 7.

I got an automatic update of Firefox Version 90.0.2 on 7/22/2021.

It is not working very well. Opening new tabs are hard. Will not close tabs very well, leaving unused space on top. Different sites show up on another sites tab. Worst of all, this new version is a memory hog, with me eventually having to reboot the PC to clear memory until the next time.

Can you please help?

Thanks in advance,

Joe Lisak

Asked by Joe_in_Indiana 2 hours ago

Can't restore old session anymore, even with existing methods or with scrounger

I lost that session of around 2000 tabs back in May 1, and I backed it all up onto a folder. When I followed all the existing steps (closing Firefox and replacing the cur… (read more)

I lost that session of around 2000 tabs back in May 1, and I backed it all up onto a folder. When I followed all the existing steps (closing Firefox and replacing the current stuff with the backups), it only took me to a blank "about:restore" tab and popped up an about:support tab.

When I tried loading it into the scrounger (https://www.jeffersonscher.com/ffu/scrounger.html), it crashed the tab no matter how many times I try. I decompressed it and it loaded the uncompressed JSON without a problem, but it won't let me click "save embedded session (first found only)"

Asked by AceOfSpadesProduc100 2 hours ago

Firefox losing history

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate sea… (read more)

I never delete history! But I noticed this since long time ago, e.g. I want to go on a website - I was recently on (if I closed it already) but it is not in immediate search history - it happened to me multiple times!

Also now: I was searching for one keyword a lot, like 50 times and in history are barely like 7 hits. No idea why it is not there!!!

Please help.

Asked by empleat 3 months ago

Last reply by jscher2000 4 hours ago

Why am I being nagged about installing Firefox. I have the latest version.

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't… (read more)

Every time I open the browser, I am asked if I want to install Firefox. I already have the latest version. I answer "NO" and the same thing pops up the next time. I don't answer and the same thing pops up next time. This is really annoying!

Windows 10 Home, 64 bit.

Asked by Eric 4 hours ago

Last reply by jscher2000 4 hours ago

Consistent crashes on macOS 12.0 (Monterey) Beta 4

There is a consistent and constant crash on macOS Monterey. It's always "Crashed Thread: 2 IPC I/O Parent" Crashed Thread: 2 IPC I/O Parent Exception Type… (read more)

There is a consistent and constant crash on macOS Monterey. It's always "Crashed Thread: 2 IPC I/O Parent"

Crashed Thread: 2 IPC I/O Parent

Exception Type: EXC_GUARD (SIGKILL) Exception Codes: 0x0000000000020e03, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace <0x17>, Code 0x2000010000020e03

Thread 2 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x00000001291c7544 0x1288b9000 + 9495876

From another crash report:

Thread 6 Crashed:: IPC I/O Parent 0 libsystem_kernel.dylib 0x00007ff80975ebba _kernelrpc_mach_port_deallocate_trap + 10 1 libsystem_kernel.dylib 0x00007ff80975fc82 mach_port_deallocate + 17 2 XUL 0x0000000123111544 0x122803000 + 9495876


This is happening on Firefox and Firefox Beta channels.

Asked by Leo Natan 4 hours ago

Unable to stream/listen online with SiriusXM

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers … (read more)

I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers to listen to SiriusXM. I like Firefox and don't want to switch. Can anyone help?

Asked by Don5 7 hours ago

Last reply by FredMcD 4 hours ago

We can’t connect to the server at edd.ca.gov.

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers. Access Denied You don't have permission to access "http://portal.edd.… (read more)

With Firefox We can’t connect to the server at edd.ca.gov. but have no problem with other browsers.

Access Denied You don't have permission to access "http://portal.edd.ca.gov/WebApp/Login" on this server.

Reference #18.8c102317.1627504651.12a71da7

Asked by Mike’s firefox 7 hours ago

Last reply by FredMcD 4 hours ago

Speed Degradation

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using intern… (read more)

I have used Firefox successfully for years and never had any significant problems. Now, (version 90.0.2) all of a sudden I'm getting severe speed degradation using internet web pages. My normal speed with comcast is around 170 mbps but now getting less than 50 mbps with Firefox. Oddly, I am getting normal speed when using the Chrome browser. Comcast has run their checks and found no problems.

Asked by honorius 5 hours ago

Last reply by FredMcD 4 hours ago

*.onion sites and links do not open

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:confi… (read more)

Onion links and sites do not open in firefox 78.12.0esr, 64bit for FreeBSD (compile-time settings here freshports.org/www/firefox) I tried to set variables in about:config, but it's no longer works: network.dns.blockDotOnion = false network.proxy.socks_remote_dns = true network.proxy.socks = 127.0.0.1 (tor service enabled on local machine) network.proxy.socks_port = 9050 (same port specified in torrc)

Also enabled proxy in Preferences -> Network settings -> Manual proxy configuration Note that sites on a regular network are opened through a tor proxy and determine the ip address from the tor subnet, checked on check.torproject.org, but still *.onion links do not open.

I am ready to provide any debug information you require. Thank you!

Asked by G9nyan 6 hours ago

Last reply by FredMcD 4 hours ago