Firefox Community Forum

Why can't I sync computer bookmarks to iPhone? I can't get my iPhone to show up on list of connected devices. I've tried everything in Help. I have a Mozilla Account. Running 135.0.1

From the Firefox Start Page on my iPhone (running 18.3.1) . . . the menu in the bottom right hand corner does not give me the option to "Sync and Save Data". This is a roadblock for me! I'm not a computer genius but I'm not completely ignorant. I should be able to do this! https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-02-28-15-53-59-c3d764.png Help please!

My password is accepted to get into Firefox but not accepted to sync, I guess it is. It used to do so for years but now will not after the last update. Doing what the threads already suggested does not work in part because my Firefox does not even have the same places to activate what the suggestions offer.

I have Firefox on two Windows computers and was wondering what is the proper way to sync them.

One computer is not used often and I want to sync Firefox on it it with the Firefox on the computer I use daily so I want the Firefox that does not have the updated files updated using the Firefox data files on the computer I use daily and not the other way around. So what is the correct procedure to do this other than to make sure the Firefox program version is updated on the computer that is not used often?

Thanks

I would like to know how to get an "app password" for Firefox so that I can sync Outlook with Firefox. I received an error msg that said I needed to get an app password from Firefox in order to sign in to Outlook to complete the sync process. Any help would be greatly appreciated.

Hi Y'all,

I have Firefox syncing to about 6 different systems (Windows, Mac, iOS) and have run into a situation where Firefox is wiping years of my synced data when I quit and restart Firefox. I sync all of items that can be synced and this has served me well for many years. What happened:

1. I logged on the admin account of a Mac where I previously logged in before and used Firefox with sync enabled. The machine had the initial Firefox short cuts: AP, Amazon, etc.
2. I enabled sync and did a 2FA but the my normal Firefox home page did not appear. So pressed the Sync now button to no effect.
3. When Firefox started, I did see the usual message that "It looks like you haven't started Firefox in a while. Would you like to refresh Firefox." I think that I closed that message but I could have accidentally refreshed Firefox for that account on that system.
4. I gave up and did what I needed to, closed Firefox, and logged out.
5. That evening when I was using Firefox on a Windows machine I could see that the sync information reduced to almost nothing from before the last day. The day I saw the saw the same and started to worry.
6. However, the Firefox on my main two Macs still had all the data. As a test, I deliberately closed Firefox on one of those two Macs. When I restarted, the synced data was wiped. This leads me to believe that somehow Mozilla's servers are holding the data based for the almost empty content of Firefox that I had on the administrative account that I synced.

So in other words rather than importing my data from Firefox when I connected sync, sync exported the settings of the Firefox account I was using in the admin account. I am writing this from my other main Mac which still has full information and I would like to force the synced information on this Mac to override or at least merge with what is on the Mozilla servers. Can this be done? I am 99% sure that if I close Firefox on this machine all my settings will be wiped. For now a I believe that I still have the correct sync data on at least this Mac, my iPhone, and few other Windows and Linux machines. I am in particular worried about losing the hundreds of passwords that I have saved. I forgot to check if the passwords were overwritten when I restarted the first Mac but I'll bet they were.

Thanks for any help...

Fred

I have bought a new laptop and I want to synchronize data from old one to new one. Unfortunately, the old laptop is off and I cannot use it. Instead, I have also the mobile android chrome which I can use. Please advise.

I can see no way to download passwords or bookmarks on my android phone, so I can email them to myself, open on my PC and add them to PC Firefox. I have signed in to the same account on both devices, and turned sync on on both devices. I receive no passwords or bookmarks on the PC. I had to re-install Windows 11, and now I cant get my passwords or bookmarks onto my PC.

Cannot take screenshot of passwords on android - screenshot is blank.

How can I get my bookmarks from all devices shared by all devices? I have changed phones and even clicking the sync button I still have none of bookbook marks available from my previous devices How do I retrieve my bookmarks

I have just purchased an iMacAir 3, 2024. For the last 12+ years I have used an obviously much older iMac. I think I have successfully installed Firefox in my new laptop, but want also to tranfer all my passwords, bookmarks, etc. How do I do this?