Firefox Support Forum

I am a senior user and need assistance. I am unable to clear history. I followed directions sent by Fred McD, and inadvertently removed my profile. I have saved the profile, but cannot open Firefox replace the profile information. Can someone help?

Also, if someone should ask a question, how do I reply?

Thank you, Blair Ryan [removed email from public]

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Can anyone from firefox send me the instructions to get rid of this message. Secure connection failed and Firefox did not connect

Please avoid sending links with tons of info to read because I don't have time to follow.

Many thanks Jorge

I browsed a clothing website for less than 5 minutes by typing in the address and not using any links. Shortly after I receive an email asking if I was still interested in what I was looking at. Does Firefox share my email address with websites I'm visiting? I believe the email is coming from SafeOpt, not the website I visited. I do have "do not track" options selected in Firefox.

At the top of the about:preferences page, in a gray box, it says, "Your browser is being managed by your organization". Why? This is my home computer! How can I manage my own browser?

Version: 91.0.1 Settings--> Privacy and Security -->View Certificates-->Your certificates--> pick target cert to delete-->click ok on confirmation window --> click ok on Certificate manager window.

Restart FF, Settings--> Privacy and Security -->View Certificates-->Your certificates, the deleted cert is on the list again.

The same happens on that under Authorities.

If I try and open my websites invoices, i get this message: Secure Connection Failed

An error occurred during a connection to www.lockmonster.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Using Windows 10 OS Firefox 95.0.2 (64bit) - default browser. Since update to 95.0.2, everytime I want to use the Firefox or Thunderbird Support forum, I'm asked to login before I can respond to any questions. I am a regular helper on the Thunderbird Support Forum. So this is driving me potty :) This can occur if I exit Firefox or awake from sleep mode or at random times whilst I'm using Firefox with Thunderbird Support in a Tab and I may be using Bugzilla.

Note: I'm not using two step.

Menu app icon > select email address > Firefox Account When I select it auto uses the 'Synchronise now' It continually shows 'Logout' - I never need to Login.

I noticed my settings had been altered when Firefox updated. I have reset the about:preferences#privacy Selecting 'Use Custom Settings' 'private browsing mode' is NOT selected. 'remember browsing and download history' is selected. 'remember search and form history' is selected 'clear history when firefox closes' is NOT selected.

My history is looking ok.

I would appreciate some pointers to discover why I'm being logged out of this Support Forum. I want to stay logged on to account.

I want to use discord in firefox instead of using the pc-program. It appears that my firefox.cfg has some preferences that block discord from gaining microphone access. I never used multiple firefox profiles but that changed now, i created a firefox profile for discord purpose only. However my firefox.cfg is active in both the default and the discord profile, again blocking microphone access.

As i said currently i use firefox.cfg and autoconfig.js to customize firefox preferences, but since this makes it impossible for me to use discord i will have to find another way to modify firefox, so the question is how can i use multiple firefox profiles with different preferences? Can this be done with a user.js file? After all what is the difference between using firefox.cfg and user.js?

Yahoo intruded and functions as default search, even though Google has been and is still designated as default in the settings. I removed Yahoo from the list of 1-click browsers, but that didn't affect its unwanted function as default search. This began out of the blue several days ago, and I have no idea how. I dislike Yahoo in general and have not been on that site. I'm getting really frustrated!

Hello,

I am getting a McAfee pop up notification and I have identified the site name and would like to add it to the notifications settings to block it but I cannot figure out how to add a site manually to that list. There are no options on the notification settings to allow for a manual site addition. I am on FireFox version 88.0.1 on Windows 10 Pro.

I have also tried searching to see how to remove what is probably malware and cannot find anything. I do not have any McAfee products on my laptop.

Sincerely,

AmazonPrincessDiana

Hi, i have a problem. My gmail account passwords are gone I've checked in Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords" but there is nothing. Neither to the "account.google" nor "google.com". I have always had the pre-filled username/passwords fields for years. Only the gmail password are missing. Someone can help me, please?

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

Latest Firefox update 104.0 started displaying "This connection is not secure. Logins entered here could be compromised" again after previously being disabled. It's an annoying message that pops up on my intranet logins and I want it disabled again. I did the usual in about:config and set security.insecure_field_warning.contextual.enabled to False and security.insecure_password.ui.enabled to False like previously, but the message is still there. It seems that latest update is forcing this message and ignoring the settings to disable them. Please help!

A msg. suddenly appeared at the top of my ff general settings page saying "your organization is managing your browser". Upon clicking on it it appears that Chrome has taken over most of my ff settings and disabled some of them. I have NO organization; I am retired and have a personal computer that only I use for personal things. I have run numerous anti malware programs that have found nothing. I have restored the computer to a much earlier time. I chose Firefox, NOT Chrome. Please help me get rid of this. And please don't assume I have knowledge as I am old and not very computer literate so if you could use simple terms I can understand that would be much appreciated. If no help, what can I do next to get some. Thank you I am using Windows 7 home premium on an older Dell business machine.

As Firefox doesn't allow you to prevent updates, is there a way to get the HTTPS switches working, or is this another introduced bug we are supposed to put up with? If I attempt to access my router using 192.168.1.1 Firefox automatically changes the address to https://192.168.1.1. Guess what you morons: NONE OF MY ROUTERS USE HTTPS AND CANNOT BE ACCESSED! Instead I now use Edge which allows what I enter to be used and gives me access. Another reason to dump this crap. Why is it that each and every time I am forced to update: I don't get a choice, I get another reason not to use Firefox. If you charged for this crap the developers would have been sacked long ago. Please don't insult my intelligence by pointing me Privacy & Settings because none of the options make any difference. So when can we expect to get working software?

I try to clear cookies and site data but it doesn't work and keeps coming back. I've cleared hundreds of times before with no problem but now for some reason the data doesn't clear. I've tried clearing history first, or clearing each item individually but nothing working? What do I do?

I can't find anything about a compromised Firefox update while using the browser when you go to help and let the browser update itself. It seems you've been hacked because I can't otherwise explain the firefox background update 308046BoAF4A39CB, which is been detected by my systems. I obviously have more information about this if you like, but I see nowhere how to report this properly. This is the first time this has happened to me, at least as far as I know and so far I've only detected the Tr.Gen threat on my Windows computers. I would like an adequate response from Mozilla on how this could happen and what the repercussions are plus how to avoid this in the future. I've been using the Firefox browser on all my systems with various operating systems and would prefer to keep using it, but not if your own updating process is comprimised. I also think it's idiotic that I can't upload a bigger screenshot than 1024 kb because my very relevant picture is 3084 kb in size.

Sincerely,

J.L