Firefox Support Forum

I noticed today that all my color PDFs are viewing as black and white. For years they were fine, presenting as color. This is a serious problem, as I am a graphic designer and have many PDFs on my portfolio. I am also seeing the same problem with PDFs linked to my clients' sites.

Images on PDFs are still in color. It's the flat color graphics created in InDesign exported to PDF. Oddly enough, gradients (originally created in InDesign as well) are still presenting as color, but only the gradients.

I do not have this problem in Safari, nor in other browsers, but Firefox has been my go-to browser for years. I never had a problem until I noticed today. Firefox updated two days ago. I'm on a Mac and I now have Firefox version 102.01, as it updates automatically.

Thank you for attending to this issue.

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

I do freelance work for a nonprofit that uses Constant Contact for its bulk fundraising emails. I've been doing this for at least 3 years using Firefox, but suddenly, something weird is happening: in any text block I insert, all the words run together as if I'm not hitting the spacebar. I'm communicating regularly with Constant Contact support, and they've even escalated the issue...but nothing seems to work. (It often looks fine on their end, but not on mine.) Unfortunately this ONLY happens with Firefox; using Edge and Chrome, the words come out fine. CC is still trying to solve the problem, but thought I'd bring it here to see if anyone else has any ideas.

Thanks in advance!

Any way to try to restore or at least get a list of what my suddenly unrestorable tabs were? I mean, aside from looking through every single item in my entire history and then trying to figure out whether I had already finished that project or not?

(I'll get old and die before I complete that.)

I had many many tabs open, in many many windows, and I discovered long ago (this is not necessarily a good thing:) that if you have the internet on your device shut off while you start firefox up, and while you session restore, though all the urls and the tabs and the windows reappear, none of the are actually loaded, they are just sitting there, and you need to reload each page/tab before the computer seems to use any ram (if that's the word) to run the page. This unfortunately allows a distractable procrastinator like me to accumulate literally thousands of unfinished tabs, which I was of course going through one by one and closing, but I had tons and tons of them open still.

When session restore suddenly no longer is an option, (it is greyed out, and not for the first time,) are there any other options?

I hear mumblings from the web that imply there may be.

such as this?

https://www.jeffersonscher.com/ffu/scrounger.html?fbclid=IwAR172UESrZ1OHwugYV0KB-4lP0etZG7IyIx1IUCNn3kFLTWgN6EuL8RWLOc

anything else? or do I have to just give up and start over? (and ON that note, how can I avoid this in the future, there must be some way in lieu of me actually finishing one thing before starting 100 more,) to avoid this?

p.s. getting them back, somehow, would be what I desire, first.

The following two pages

www.hartley-kent.org.uk www.hextablegardenweather.co.uk

redirect to this page, which I have visited before

https://www.plus.net/member-centre/login

I know the first page has no redirect at webhost so I don't know why this happens. Same problem in Chrome and Edge. Malware is unlikely as Plusnet have thousands if not millions of customers.

Hope you can help!

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

I've been through a rough patch with Firefox the past couple of weeks.

Cutting to the chase: I exported all my bookmarks and imported them in a new profile.

But the icons that used to be there aren't.

Not *end of the world*, but just something I noticed.

(I just about shot myself in the foot) Ok, after using one to open a tab and the icon returned. So is that how they get their icons?

So i began teaching a UX design course on an institution and we are used to work with google slides to make a presentation. In terms of evaluation, every student need to present the resolution of the challenges we make to assest their performance through the course. I noticed that my students that do not use firefox see their slides on a different way that i see them.

For example: i notice that, when the font placing is right for them, for me it's off (i view the placing as if it is apart from the slide, or maybe i see the font not being well distributed in its text field) The same thing happens with every element they put on each slide: i see them differently. This does not happen when i open the file in other browsers.

I add an image to clarify.

I would like to know if there is a solution for this, because i would not like to correct my students using other browser, honestly.

Why can i not set history to delete after 30 days? It appears the only option is an add-on which Firefox warns might not be safe. This is a security issue and Firefox is supposed to be good for security, but I can find no setting that will allow me to clear page history older than X days (30 days is my company document control policy). Even IE has this feature.

Even if you change the color of the link from the firefox settings, color scheme management, it will not be reflected. I used Stylus to change the color, but suddenly it stopped working. I think the firefox settings themselves are fine, but I can't find a solution.