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Can't screenshot a specific tweet

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before… (read more)

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

Asked by Anonymous 5 months ago

Last reply by cor-el 5 months ago

Sync not working - is there a tab limit?

My firefox just crashed and despite having sync active, saved ZERO of my dozens of tabs. in restarting, i see that despite sync still "on", it is only syncing a handful o… (read more)

My firefox just crashed and despite having sync active, saved ZERO of my dozens of tabs. in restarting, i see that despite sync still "on", it is only syncing a handful of tabs, and doesn't even update when i do so manually. am on a windows machine, but use firefox on two of these in addition to android.

will be switching to brave full time without Mozilla's help here.

thanks, z

Asked by zoi1945 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox 121.0.1 (64-bit) invalid file format error on youtube upload

Hello Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that … (read more)

Hello

Just to report Firefox 121.0.1 (64-bit) unable to upload any video formats on youtube and always having invalid video format error. I'm unable to upload even that videos what was already successfully uploaded some times ago. I using Microsoft Edge now to upload on youtube and it is fine with all my videos. Hope you can fix soon.

Asked by SNov 5 months ago

Last reply by zeroknight 5 months ago

my containers are gone and i'm back to the defaults

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'… (read more)

Yesterday on my linux computer I noticed that my container setup ise back to the default setting. Now I'm using my windows laptop, and it is als back to the defaults. I'm afraid the same thing will happen when I start using my windows desktop. Should I poll the network cable and delete my firefox sync data, so I can hopefully save my containers setup? Or is this not going to help, and I'm fucked anyway :)

Asked by rolingmetal 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Bookmark Spacing too much since going from Win7 to Windows 10

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all … (read more)

I recently upgraded from Window 7 to windows 10. Ever since, the spacing between the bookmarks has significantly increased. I read several post about this and they all seem to be looking for something in Firefox. I think it has to do with something in windows 10, not Firefox. Any ideas? I've already done the Density/Compact thing. Slight improvement, but not anything like it was under Window 7.

Asked by Stumann666 3 months ago

Last reply by cor-el 3 months ago

Suddenly no sound on rumble.com (March 24 2024)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video an… (read more)

Yesterday I was playing videos on rumble fine. Sat my laptop down, picked it back up after waking up and suddenly no sound on any rumble.com video. Youtube plays video and audio fine. So does X and truth social. In fact, any website plays audio EXCEPT rumble.com. Its not Windows related. Its firefox related. I installed Chrome and rumble.com plays with sound fine. I uninstalled firefox and reinstalled and that didnt fix it. I have rumble installed via WebCatalog an it plays videos and audio fine. I then installed Firefox nightly and never signed in or anything and still rumble isnt playing sound. Its rumble+firefox=no sound. And it appears to be happening to others too on other help forums. DOES ANYONE KNOW HOW TO FIX THIS?

Asked by Human 3 months ago

Last reply by zeroknight 2 months ago

Firefox has done it again

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But o… (read more)

The pinned shortcuts on my newtab page have all disappeared once again. I've gone to about:config > browser.newtabpage.pinned and my shortcuts are all listed. But only blank boxes show up on the page. It will not accept a new entry when I try to enter one. It goes back to the blank white box. Why does this keep happening? Can anyone give me a Firefox for Dummies way to fix this?? Thanks!

Email removed for privacy

Asked by raydle1101 2 months ago

Last reply by zeroknight 2 months ago

Firefox won't play YouTube videos. Tried everything. I'm ready to switch browsers - permanently!

Firefox won't play YouTube videos. I've tried everything. There seem to be plenty of problems on the forum BUT NO SOLUTIONS! I'm ready to switch browsers - permanently… (read more)

Firefox won't play YouTube videos. I've tried everything. There seem to be plenty of problems on the forum BUT NO SOLUTIONS!

I'm ready to switch browsers - permanently!

Asked by Marcus Tarrant 5 months ago

Last reply by thinkamehill 2 months ago

Only display fully downloaded files in the download folder

Hello dear community, I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Fire… (read more)

Hello dear community,

I have a program that continuously monitors the download folder under Windows 11 for a specific file and retrieves it. I download this file in Firefox, but the said program gives an error.

I have noticed that when files are downloaded in FireFox, they already appear in the Downloads folder with the corresponding file extension with 0 bytes and these are then apparently swapped or merged with the .parts file.

The problem is that the mentioned program now tries to retrieve the unfinished file, which then leads to an error.

Does anyone know if it is possible to customize Firefox so that the file only appears in the download folder when the download is fully complete?

Many thanks for your help :D

Asked by Andrijan 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

WebGL still not present in Firefox with 21H2 Windows LTSC

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it wo… (read more)

WebGL still not present in Firefox with 21H2 Windows LTSC my previous question was closed and still no solution. Nothing advised helps the issue. On the same system it works in Nightly!!!!

Asked by jcpkoz 3 months ago

Last reply by zeroknight 3 months ago

Disable insertion of <br> automatically

Dear all, I would like to know how to disable the automatic insertion of the tag <br> in a text editor in Firefox. I am using Froala, and I am experiencing this onl… (read more)

Dear all, I would like to know how to disable the automatic insertion of the tag <br> in a text editor in Firefox. I am using Froala, and I am experiencing this only in firefox. Chrome and Edge do not add this tag automatically. Thank you for you support. Kind regards, Cristiano

Asked by cristianoinaciolemes 1 month ago

Last reply by tomfinn7781 4 weeks ago

Opentable site returns blank page

Hello, I have been working with OpenTable support for 2 months. We finally resolved it is not on their end. Issue: When opening opentable.com the website loads and t… (read more)

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

  • clear cache and history
  • updated firefox site
  • downloaded, uninstalled and reinstalled firefox
  • incognito mode
  • removed all all ons/plug ins
  • tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

Asked by pmcgarry1 5 months ago

Last reply by cor-el 5 months ago

Yahoo search opening new tabs

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have d… (read more)

Just recently been getting yahoo search engine results to open in new tabs rather than the same tab. I have searched for other users that have the same problem and have done the tracking protection thing and deleted cookies, but nothing helped. Also tried Troubleshooting Mode and it still persists. Any other ideas that may help? I'd appreciate it.

Asked by Orlando Soto (DeviantWolf) 3 months ago

Last reply by zeroknight 3 months ago

Problem with gaining access to and installing Firefox PDF viewer so as to make it my default viewer.

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an att… (read more)

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

Asked by mec3843 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago