Firefox Community Forum

SYS.INFO: • OS Version: Microsoft Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Processor: Intel(R) Core(TM) i7-6700T CPU @ 2.80GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 8 • Total Physical RAM: 16 GB • Graphics Card: Intel(R) HD Graphics 530, 1024 MB • Hard Drives: C: 476 GB (361 GB Free); D: 664 GB (483 GB Free); P: 267 GB (80 GB Free); S: 1862 GB (1687 GB Free); T: 1863 GB (1687 GB Free); • Motherboard: HP 829E, ver KBC Version 06.29, s/n PGAXV0QNNB7EO6 • System: HP, ver HPQOEM - 0, s/n 8CG8343NN9 • Antivirus: Windows Defender, Enabled and Updated

• Windows 10 Professional (x64) Version 22H2 (build 19045.6218) • Firefox 142.0.1 (64-bit) • Thunderbird 128.10.1esr (64-bit)

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THE ISSUE: When opening Firefox, (Attachment #1 - below) appears. Seems to have nothing to do with any reality . . . as when I check in SETTINGS (Attachment #2 - below). 1. So, who's telling the truth? 2. How do I stop the popup (Attachment #1) from making it's nagging, inaccurate appearance?

Thank you / Nels

I won't show my account information but when I try to access Amtrak's Guest Rewards site it goes into a loop. First it asks for username & password and accepts that with no problem. Then it asks for the code it sends to my cell phone and accepts that. And then it just keeps reloading various pages until I kill it. This is the error message shown in the log, it's repeated over and over:

NS_ERROR_ILLEGAL_VALUE: Component returned failure code: 0x80070057 (NS_ERROR_ILLEGAL_VALUE) [nsIFaviconService.replaceFaviconDataFromDataURL]

   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:220
   loadFavicon resource:///modules/PlacesUIUtils.sys.mjs:647
   setIconFromLink resource:///actors/LinkHandlerParent.sys.mjs:139
   receiveMessage resource:///actors/LinkHandlerParent.sys.mjs:60

LinkHandlerParent.sys.mjs:148:17

I'm running under Mac OS 10.13.6 The site loads fine when I use Safari (version 13.1.2)

Thanks

I have an account for standard support release versions, I am now using extended support release version 140.7.0 and a popup notification keeps nagging me to make a new profile. How do I do this?

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

With Firefox Android on my tablet, bookmarks are not syncing that i see when logged into my Firefox account on other devices. I tried logging out and in to my Firefox accont and also unchecking and checking the "sync bookmarks" box. Firefox Android says "bookmarks are now synced". But they aren't!

hello. my name is Andrew. im learning the language toki pona. great language! however, it does not currently have support in Unicode.

as a workaround to use this language online, people have been downloading a font called nasin nanpa, and adding it to firefox's font fallback system in the about:config settings, and using the fonts UCSUR characters, like these 󱥬, 󱥂​󱤴​󱤧​󱤑​󱦐󱤄󱤽󱤧󱤊󱥵󱦑.

[specifically, the font uses codepoints in the Private Use Area because the language's script is not yet in Unicode. ]

the changes are to these settings.

font.name-list.cursive.x-western font.name-list.monospace.x-western font.name-list.sans-serif.x-western font.name-list.serif.x-western

recently, this system has stopped working. this change breaks multiple websites, including many discord community's that used the font to talk online in toki pona!

it also presumably breaks other fallback scenarios. now im guessing that this has not been noticed as most fonts support every commonly used character, making this feature rather obscure. however i really would love this to be fixed, and so would the large toki pona community!

to see what i mean better, please see the below images. the last image shows a website that loads this font on it's own, showing what the others should look like.

This setting, "Always ask you where to save files," is definitely broken.

In a related article, they provided this solution: https://support.mozilla.org/en-US/que.../1534384 https://support.mozilla.org/en-US/questions/1534384]

Proposed solution: "I believe you also need to go into Tools -> Settings -> General and set the Action for the types of downloads (Applications) to Always Ask for those types you want it to."

But this workaround should not be needed. "Always ask" means always ask. As in always. No other additional steps should be needed.

Can you folks please open a bug to get this fixed? This used to work just fine in (much) older versions of Firefox and Netscape. "Always ask" is supposed to mean always ask. Like, always.

Over the past 2 or 3 weeks, I've noticed that firefox tabs are crashing more often out of nowhere.

https://crash-stats.mozilla.org/report/index/4a42f4cd-2203-40ba-a40c-616590251210#tab-details

Here's one of the links for the most recent tab crash. Other crashes pretty much were all the same. I can't read or understand this, so I was hoping someone who can is able to tell me what is wrong.

I fear that it might be hardware related, as I've had tabs also crash on Edge and on a new install of Firefox Developer Edition (which I downloaded simply to test if things crashed there as well.) I've also noticed programs like Discord & Elgato Wave Link sometimes randomly crashing as well - but I'm unsure how to pull logs for those, Firefox was the easiest.

My laptop's hardware specs are as follows:

Lenovo Legion Pro 5 - 16IRX9 Processor: Intel Core i9-14900HX (2.2GHz) Installed RAM: 32 GB GPU: GeForce RTX 4070 Laptop GPU Windows 11

If you need more information, please let me know.

Here are some previous crashes that I've reported as well:

https://crash-stats.mozilla.org/report/index/755c394a-584f-4d2a-8c59-3c39d0251210 https://crash-stats.mozilla.org/report/index/0415701b-4128-4717-9bc8-445cb0251209

Either removing certain ones I don't care about or getting ones back I may have already taken out?

I don't see either of those functions any more but I swear there was a way to do it just a month ago.

Facebook videos in Firefox stop playing when clicking the Windows 11 Start button or opening Solitaire (after recent update)

This issue has just started after a Windows 11 update and restart. It has never happened before. I usually watch Facebook Reels while playing Solitaire at the same time — yes, I know, I don’t have a life.

This morning, after the update and restart, I opened Facebook and started watching a Reel as normal. As soon as I clicked the Windows Start button to open the list of programs, the video stopped. I then selected Solitaire, which opened to the taskbar. I restarted the video, clicked Solitaire to open the game fully, and the video stopped again. As soon as I minimize Solitaire, the video resumes playing.

I’ve tried all the suggestions I could find via Google, but nothing has worked so far. Note that this only affects videos playing directly on Facebook — videos playing in the Windows Media Player Legacy video player itself are not affected.

Any help would be greatly appreciated… and yes, as mentioned, I clearly don’t have a life 😅 Link to video showing what happens when I select Solitaire in the Taskbar. https://drive.google.com/file/d/1oKLIl3I4f9lfTZvbU-9pJ1gMbOU7h0zm/view?usp=sharing

Regards everyone.

More info... I run two monitors and it seem if I click on whatever I have open in the second monitor the FB video stops. So something has changed after I turned my computer on this morning and updated Windows. I even did a System Restore to a setting two days before this new update and nothing changed still have the problem.

Hello. I've recently been having a problem with the website character.ai, which I use on windows. I don't understand if it's a problem caused by c.ai or by mozilla, but basically the c.ai webpage reloads whenever I resize the browser's window. Specifically, it only happens when I'm on a bot(a character)'s page. This only happens with c.ai, no other website gives me the same problem. I've tried clearing cache, restarting the pc, disabling add-ons, yet the issue persists. On my device I'm up to date with the latest Mozilla update, version 147.0.2 for 64-bit, and I've never changed settings about webpage loading or anything. Among others, I have Privacybadger and Adguard adblocker as add-ons, if it can be of any help. Thank you for your attention. I hope the issue can be fixed, as it's very frustrating for me.

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Firefox 147.0.2 (64-bit) on my Lenovo Yoga 7 Windows 11 Home has been randomly malfunctioning when i use the hover over tabs with the mouse to show what is in the tab (small image) Sometimes it just fails for several hours, other times it works fine on its own later that same day.

I have tried to find this inside the browser several times with trying to find this browser-tabs-card-Preview-enabled inside about:config But it doesn't seem to exist in this version and apparently you can't add a new rule inside the browser to solve it.

Google AI solutions search is outdated or the wrong version. My computer and browser are up to date. How do i fix this ? I don't want to uninstall it, lose my logins and the bookmarks if i am unable to sync my files after trying to reinstall the browser only to find out it has failed.

Hello, thank you for taking the time to read my request. I am a long-time user of Firefox, but recently I have encountered a series of bugs.

1. Initially, I couldn't access GitHub. On the same computer, Edge works fine, but Firefox fails to load the page. Sometimes, the page content loads in Firefox, but the layout is completely messed up, leading me to suspect that CSS files are not loading.

2. I uninstalled Firefox, deleted the profile, and performed a complete reinstallation. This time, I couldn’t even open the Firefox account login page, receiving the error `SSL_ERROR_BAD_MAC_READ`.

3. Following online advice, I set `security.tls.version.max` to 3, but the issue persisted. The error changed to `SSL_ERROR_RX_MALFORMED_SERVER_HELLO`. When checking the certificate, the common name was `n.sni-347-default.ssl.fastly.net`.

4. Suspecting an issue with the system or browser certificates, I deleted all self-signed certificates and self-signed CAs (such as Fiddler and Accesser) from the system, but I still cannot access the site.

Please tell me, how should I go about solving this problem?

您好，感谢您在繁忙之中拨冗阅读我的求助。

我是Firefox的老用户，但最近发生了一系列的bug。 1. 最初是github无法访问。在同一台电脑上，用Edge可正常访问，但Firefox无法访问。Firefox有时页面内容可正常加载，但布局全乱，怀疑是CSS文件未加载。 2. 我卸载Firefox，删除配置文件，完全重装。这次连火狐账号登陆页面都无法打开，提示SSL_ERROR_BAD_MAC_READ。 3. 我按照网上的提示，设置`security.tls.version.max`为3，仍然无法加载，报错变为`SSL_ERROR_RX_MALFORMED_SERVER_HELLO`。查看证书，通用名称为`n.sni-347-default.ssl.fastly.net`。 4. 怀疑系统或者浏览器证书有问题，删除了系统内所有自签名证书与自签名CA（fiddler, Accesser）但仍然无法访。

请问我该如何解决这个问题呢？

Hello, Within the past hour, "Checking for Updates" keeps running. I thought checking "choose to install" would limit the numerous times this happens per day, but it hasn't.

I've been experiencing this for a couple weeks and it's getting worse. I'm not sure what's going on.

I'm running Windows 11 and the last FF Mozilla update was #147.01.

Please advise.

Thank you, Gina

Bonjour, Cela fait plusieurs message que je vous adresse mais je n'ai reçu aucune réponse ? Depuis votre dernière mise à jour de Firefox, Je n'ai plus aucun marque page ni Favori. J'ai essayé diverses méthodes en ligne mais rien n'y fait. Pouvez-vous m'aider. Je vous remercie de votre réponse, Cordialement, Patrick BASSELIN p.basselin@gmail.com

Although I remain logged in to sites and cookies show in DevTools, the cookies list in settings>privacy>Cookies_and_Site_Data>manage_data shows as empty, no cookies listed.

In troubleshoot mode, the same blank list. I haven't changed any settings. network.cookie.cookieBehavior is set to 1 I'm on windows 10 Home 22H2

The update to 147.0.1 seems to have caused it. Please advise.