Firefox Community Forum

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

Hi,

for some time now I can't use Grok(x.com) in Firefox(137.0.1 (64-Bit)) anymore. "Something went wrong" is always the answer.

Troubleshooting Mode doesn't help. Disabling any site restrictions, neither.

Any one else? Any ideas?

Cheers

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

The last couple of updates seem to have impacted capabilities on Youtube. Specifically, under notifications, when you click the 3 dot option menu, the menu decouples from the option menu and goes to the top of the screen. Not the worst thing in the world but is incredibly annoying when trying to clear/hide multiple items.

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)

in latest version of firefox this https://support.mozilla.org/en-US/questions/1367908 no longer works

How to disable Ctrl-T?

https://support.mozilla.org/en-US/kb/how-disable-enterprise-roots-preference

Hi. I have followed the instructions on the Mozilla site above however this does not work. The Enterprise Roots keep reloading after a while.

Any idea how to stop this happening?

I have read many articles on this but nothing works. The E Roots will in initially not reload but eventually after a day or three its back.

Many thanks

Bonjour, Depuis quelques temps il m'est impossible de marquer les onglets que je désire conserver. La fonction "marquer l'onglet courant" ne fonctionne plus. Sur le même sujet, il m'est également impossible d'effacer les marque-pages que je ne souhaite pas conserver. Donc, pour résumer, impossible de marquer de nouveaux onglets et impossible d'effacer les anciens qui ont été conservés. Merci de votre aide. Hello, For some time now it has been impossible for me to mark the tabs I want to keep. The 'Mark Current Tab' function no longer works. On the same subject, it is also impossible for me to delete tabs that I do not wish to keep. So, to sum up, it is impossible to mark new tabs and impossible to erase the old ones that have been kept. Thank you for your help.

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Transfer and they asked me to use the private window option. I did that and it worked. I told We Transfer and this was there response.

Incognito mode works without extensions, so if it worked in Incognito and not in the regular mode, please try to disable all extensions/firewall/ad-blockers to see if it helps with the normal mode.

I don't know how to find these in Firefox to do this.

Please help me.

Thank You,

John Davidson

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do a factory reset but select the option to keep my files & everything will be fine. Which I did. I did the reset & logged into my Firefox, only to find that NONE of my passwards had saved. It had asked for a 32 Key code but I've had this account for years & years & years and have never once been given a 32 key code. I thought maybe it was an option for future password reset so just clicked on 'next'. Well my bad, that was the dumbest thing I've ever done because all my passwords have been wiped & I've only managed to recover a tiny handful but most of them seem to be gone for good. Is there any hope of recovering? I thought because I had a Firefox account then that would be that, everything would be saved in the that account. Really wish I knew about the code thing, I wouldn't set one up if I knew. I think my biggest lesson from this is don't full trust the Microsoft guy if he makes it sound super easy & fuss free!

Deleting accumulated labels for deleted bookmarks

Good day,

I organize my bookmarks progressively, categorizing them by folders and labels. The labels are stored (libraries - above all the bookmarks) within their respective folder "labels". I deleted some bookmarks a few days ago and noticed that I am unable to delete the labels which have accumulated and been automatically recorded in the "Labels" folder.

How can I delete these numerous labels that are no longer linked to any bookmarks ?

Thank you for your responses and suggestions.

Hi!

Yesterday, April 5, 2025, my Firefox started displaying this message for every search typed in the browser:

"Our systems have detected unusual traffic on your computer network. This page verifies that it is really you, and not a robot, sending the requests. Why did this happen?"

I tried a few solutions: I cleared the cache, restored Firefox, reinstalled Firefox, restarted the internet modem, reset the computer's DNS using the ipconfig/flushdns command, scanned for malware with Windows Defender, and scanned for viruses and malware with Kaspersky, but the problem persists, both in the normal tab and in the private tab.

I contacted my internet provider, and they said there is no problem on their side.

In Firefox, I always use the default search engine "Google".

When I change the search engine to "Bing", the problem does not occur.

The problem does not occur in the Google Chrome browser, only in Firefox.

I am using Firefox 115.22.0esr (64-bit), Windows 7 operating system and internet connection via network cable. I only have one computer connected and I don't use VPN.

Please, can you help me?

Thank you!

Input most glaring background color, font color almost the same, makes it impossible to check input. How can i change background colour and font colour in those login windows on my Window 11 computer?

Thank you in advance and best regards

Roberto

Hello everyone,

until the week before last, I was able to use the Shopify Store/ Theme Editor without any problems with Firefox on Windows (desktop). I disabled Ghostery and AdBlock, cleared the cache, am using the current version Firefox etc.

Without changing anything, I can no longer open the Theme Editor now– I keep getting the error message "there was a problem loading this page." Shopify support could not help and deferred me to Firefox.

A different browser isn't really a solution, although I can theoretically open the Theme Editor on Opera, for example.

Does anyone have any ideas how I can fix this, and access my shopify shop theme editor again via firefox?! Thanks in advance!!

now i have firefox as my default browser and i want to add youtube without losing bookmarks add ons and all my configurations I f i refresh youtube wont i lose all those and i do not remember my firefox password either please help me

I’ve noticed that Firefox consumes a lot of memory, especially when I have multiple tabs open. Sometimes, it slows down my entire system, and Task Manager shows Firefox using over 1GB of RAM even with just a few tabs. Other browsers like Chrome or Edge seem to handle memory better with the same number of tabs.

I’ve tried restarting Firefox, closing unused tabs, and disabling a few extensions, but the problem keeps coming back. I even checked techsquest.com for tips, but I’m still struggling. Are there specific settings, hidden features, or optimizations I can apply to reduce Firefox’s memory usage without sacrificing performance?

Here’s what I’ve already checked:

Firefox is updated to the latest version.

No unusual extensions running (just uBlock Origin and Dark Reader).

Hardware acceleration is enabled.

Any help would be appreciated—thanks in advance!