Showing questions tagged:

Translate

How can I find or add the translate icon to the toolbar. I did a screenshot but can't see how to insert it. My tool bar has only a toggle reader icon and a favorites icon… (read more)

How can I find or add the translate icon to the toolbar. I did a screenshot but can't see how to insert it. My tool bar has only a toggle reader icon and a favorites icon after the url in the address bar. translate does seem to work automatically on the first page of website, but then does not work on other tabs of the same website. screen shot added

Solved Archived 7 250

Firefox makes windows blueScreen

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log f… (read more)

Hi. i ran into a broken problem. sometimes when i bootup my pc and start the firefox, My windows crashes immediately. what shuld i do and how i can send the firefox log files to mozilla team?

Solved Archived 7 238

Cannot reach a website except in private browsing but...

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regu… (read more)

I have been using firefox for years. My current version is 126.0.1 (64 bit). Within the last couple of months(?) I am unable to reach a website that I use on a semi-regular basis axisgis.com/AshbyMA The problem exists on 3 different devices, an HP laptop running win 10, an older desktop running win 10, and an older mac desktop running Catalina 10.15.7 which apple says is up to date. If I use Safari on the mac the website works perfectly. If I use private browsing on the laptop the website works perfectly. If I use private browsing on the desktop the website works perfectly. On the laptop I ran the firefox in troubleshoot mode and the website still would not work. I cleared the cache on the laptop and the website still won't work. Since the problem occurs on 3 different devices that are not synced to each other I can't believe it is a cookie problem. Rebooting devices makes no difference. I rebooted the Comcast modem and the house router, no change.

Any ideas would be welcome.

Thanks, mike

Solved Archived 7 346

Google sign in pop-up.

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. … (read more)

Does anyone know how to configure Firefox to stop the annoying google log-in pop-up? I've seen others ask the same question, but I have not seen any functional answers. I've never had a google account, for anything. I don't get the pop-up with other browsers, like Falcon or Brave. It's just a problem on Firefox. I appreciate you help!

Solved Locked Archived 6 9619

Firefox has been crashing every 5-10 mins

Hi, my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight: bp-23147b5e-75aa-4e42-8777-a99900… (read more)

Hi,

my firefox has been creashing every 5-10 mins even in troubleshoot mode. Please help. Here is a list of the crash IDs for tonight:

bp-23147b5e-75aa-4e42-8777-a99900240801 2024-08-01, 1:40 p.m. View bp-1c79a3b1-b7a7-4b45-a910-6296b0240727 2024-07-26, 11:46 p.m. View bp-9a46ad2e-d8e8-4217-80c6-7bf720240719 2024-07-18, 11:03 p.m. View bp-d742c571-926d-4cd3-966a-b31750240417 2024-04-16, 9:52 p.m. View bp-788dfd10-fc1c-4567-8552-1752d0240812 2024-08-11, 10:53 p.m. View bp-3b748a7d-b519-41af-8bf3-e491e0240812 2024-08-11, 10:53 p.m. View bp-e0535305-f625-43e4-8dc1-aa6b30240812 2024-08-11, 10:53 p.m. View bp-fcb76f76-a488-438c-9352-af3c90240812 2024-08-11, 10:53 p.m. View bp-b8ce4d6e-3904-4fcc-8d58-e02240240812 2024-08-11, 10:53 p.m. View bp-48288fb6-9fac-4cc2-9251-ef2970240812 2024-08-11, 10:53 p.m. View bp-14bdf94a-89a0-47fe-837c-97e7a0240812 2024-08-11, 10:53 p.m. View bp-31dd271c-8d80-49ff-bd2d-e85790240812 2024-08-11, 10:53 p.m. View bp-ce1040ff-6256-4523-8514-cd4350240812 2024-08-11, 10:53 p.m. View bp-463d670c-55e4-4e31-be04-feb800240812

Solved Archived 6 146

Tabs Lost, v.126.0.1

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers … (read more)

This morning I saw that images were not downloading within my GMAIL messages. Believing that something was wrong with my connection, I decided to give both my computers a restart. This concerns my Windows 10 64-Bit, on which I had both Edge and Firefox opened, both with multi-tabs. In Firefox I had my Google account open with other tabs. After shutting down both computers I left my apartment. The Windows 10 restarted on its own; but both browsers lost their tabs even though I set each to reopen the previous session. With Edge and function keys I was able to restore my previous session; but not with Firefox. about:sessionrestore was not available. The Profile folder did not show a backup for these lost tabs. I hate hunting for them in History because I am working on multiple projects and don't have time for this wasteful activity, which is why I set Startup to Open Previous Windows And Tabs. What option did I miss?

Now, we have more wasted time. I reopened as many tabs as I remembered opened during the session I could not restore. Now, the only tabs that reopened since are the ones I opened that have posts about restoring sessions. The tabs I reopened are lost even though I checked off Open Previous Windows And Tabs. This browser is performing worse as of today for some reason I am not aware. What changed? From what I see here, there was no MS Windows update that might have occurred when I shut down and lost the tabs. Could I have disrupted the tabs by using the right hand, top corner "X" to shut out of Firefox?

This is getting more and more whacked up! It seems that every time I reopen a tab within the Library, it opens it in the same tab, overlaying the previous tab I opened.

Solved Archived 6 198

Top of url dropdown is cut off

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser wind… (read more)

I just updated to the latest version of Windows 10, and now when using Firefox (126.0), the url dropdown menu rather than dropping down now "floats" over the browser window with the top cut off. The top url is still there, and I can navigate to it using the arrow keys, but it doesn't show. This is new as of this morning, when Windows updated. No issue in other browsers.

Solved Archived 6 134

Latest update glitched firefox unusable

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusa… (read more)

Hi After the latest update, the address bar dissapears everytime I click on it to type in an address. It gets hidden behind previous addresses I visited. Completely unusable. I have no idea why it is so bad and how to fix, please help. Thanks

Solved Archived 6 120

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook. Without a mobile phone, using the Firefox browser on a computer or laptop?

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable t… (read more)

Okay, I give up. So, Facebook is or has implemented this Turn on two-factor authentication or whatever it is. What this means for me at the moment is that I am unable to access my Facebook account as it is now forcing me to use this Two-factor authentication thingie, despite that I do not have a mobile phone. (yes, I know it's unusual in this day of age not to have one. I did have one at one time, but for the moment I have no interest in getting another one). I would rather use my laptop anyway.

Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Now, from what I can see, Facebook is offering 3 ways of doing this. #1) Authentication app, like Google Authenticator or Duo Mobile. #2) Text message (SMS). #3) Security Key. So, because I do not use or have a mobile phone, I was guessing that my option would only be #1 Authentication app, like Google Authenticator ... which I have never used before, and while reading up on it, I keep reading that I can only use it with the Google Chrome browser?!? If that wasn't bad enough, I typically use Microsoft Outlook, not Gmail. So, I am at a loss at this point.

Again, I do not have a mobile phone. Doesn't Firefox have a Two-factor Authentication thing that I can use with Facebook? Without a mobile phone using the Firefox browser on a computer or laptop?

Help please.

Solved Archived 6 389

Firefox 32xbit for Windows 7 Ultimate x32bit laptop

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising,… (read more)

I am using a windows 10x64bit desktop and I want to find a 32 bit version of Firefox for my laptop which uses Windows 7 x32bit. I have tried the download for customising, ie set it for Win7/8 but the version which is downloaded reflects on the laptop that that version can only be used on a Win 10 computer. Please give me a link where I can find the 32 bit version of Firefox meant for Win 7. THANK YOU.

Solved Archived 6 86089

WeTransfer

I can no longer use WeTransfer with Firefox although it still works with other browsers.

Solved Archived 6 359

All web pages only display in text format only

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cac… (read more)

Switched on my laptop today and all open tabs in Firefox only showing web pages in text format, not images, graphics. Have restarted Firefox, rebooted laptop, cleared cache/data, checked latest version. Not touched any setting and Edge works fine with same sites. After using Firefox as by preferred browser for many years it looks like I need to find an alternative which makes me sad.

Solved Archived 6 210

receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus a… (read more)

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Solved Archived 6 8401

website says my billing address does not match my location

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are … (read more)

Hi Mozilla, I subscribe to the videopass on motogp.com. I recently went on to renew my subscription but couldn't proceed because of the following message. "Sorry, we are unable to proceed with your purchase as we have detected that the billing address does not match your location" My profile location is "The United Kingdom of Great Britain and Northern Ireland", but my billing location is "United Kingdom". They are apparently two different locations according to the website. I must add, these locations are from a dropdown menu so I cannot change them. I emailed motogp and their tech people reckon either my browser (Firefox) or my internet provider (Sky) could be having a conflict with the payment platform. What do you think? Personally, I think It's the website's problem but any advice would be helpful. This is the first time I have tried to renew, usually I just let it auto-renew. Regards,

Steve.
Solved Archived 6 194

No, there is none.

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please. … (read more)

I'm sorry, I registered this account for my 5-year-old sister to play. She wanted to play. She clicked something and I don't know. But please let my sister play. Please.

Locked Archived 6 39

Unable to sign into Outlook, DirecTV, and sometimes Ebay

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in o… (read more)

I have had it up to here with Firefox. I am madder than a hornet. Currently, I am unable to access my Outlook email and DirecTV in my Firefox browser, though I can in other browsers I have. Sometimes, I can't even sign into Ebay.

The DirecTV problem goes back at least 4 years to a different PC, so I have had this same problem on two PCs, therefore it can't be my PC. Besides, why can I access DirecTV on my Norton private browser and not on Firefox? I get the following error window:

    An error occurred while processing your request.
    Reference #219.b2173e17.1724008787.36e807
    https://errors.edgesuite.net/219.b2173e17.1724008787.36e807

The differing Outlook problem has popped intermittently over the past few months, but has happened more often lately. In that problem, the sign-on button is not activated.

Similar with the Ebay sign-on problem, except Ebay thinks I'm a bot and won't let me go any further than that perplexing error message.

I'm in the process of gravitating to the Norton private browser. I've already got all my bookmarks moved to that browser. At least Norton works for these three websites.

To put it bluntly, I think Firefox is a big stinking pile of horse manure. Firefox makes it EXTREMELY difficult to find out solutions. I believe Firefox actually WANTS it to be difficult to use. Why else would it be so hard to find out things? For example, instructions tell me to do something in some menu or click on some button, but the menu selections or buttons usually aren't there. I go round and round through the same blankety-blank webpages. I feel like a June bug constantly circling round a light. Even wanting to simply restore Firefox to original settings requires pulling eye teeth.

It took me over an hour to finally restore Firefox settings yesterday, which fixed things for THAT DAY ONLY. Today, the same problems cropped back up again.

I've had it. Unless I'm given some solution THAT ACTUALLY CONTINUES TO WORK, I am quitting Firefox.

Have a good day. I sure as hell haven't.

Solved Archived 6 229

Yahoo Mail always opens at 170% zoom

Yahoo Mail always opens at 170% zoom. It opens normally in Microsoft Edge. All other windows open normally at 100% zoom. I can manually change it back to 100% but, tha… (read more)

Yahoo Mail always opens at 170% zoom. It opens normally in Microsoft Edge. All other windows open normally at 100% zoom. I can manually change it back to 100% but, that is annoying to have to do every time. How do I fix this?

Windows 11 Firefix 125.0.3

Thanks, Dan

Solved Archived 6 150

Firefox View Open Tabs is EMPTY!

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows… (read more)

Firefox View Open Tabs is my favorite feature. I (used to) use it daily, but now, even though I have NUMEROUS windows (over 40) and multiple tabs in many of those windows, View Open Tabs is completely empty. I'd very much like to restore that 'index' without losing all those pages/tabs (it's my reading & ToDo list).


Sometime recently, I found it using gobs of CPU even though Javascript was (and still is) disabled, so I found the top CPU process and killed it. Instead of a single page going blank, Firefox crashed. Sometime after that I noticed that View Open Tabs was no longer populating. Maybe that contributed or instigated the dysfunction?

Solved Archived 5 395

I have a problem about typing Korean.

Hi, I have a problem and I can't find any solution. I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank … (read more)

Hi, I have a problem and I can't find any solution.

I am Linux Mint Cinnamon user, When I type Korean in the Firefox Browser, type Korean word and type 'spacebar', blank is made before the last character.

For example, like this. '안녕하세 요', '반갑습니 다', '오늘 은뭐하세?요 ' like 'firefo x', 'googl e' How can I solve this problem?

Solved Archived 5 191