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  • Archived

How to get to support forum?

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boi… (read more)

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boilerplate articles. I've been doing support for SMF over 10 years and seen some bad installs, but nothing as awful as this.

Asked by krash19 1 year ago

Last reply by James 1 year ago

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Just concern: I think there is something wrong with your webpage or certificate I guess

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt star… (read more)

I don't have time and effort to describe the scenario as I am getting sleepy. But I have pics to describe what I have experienced. But having that experience, I felt started to hesitate downloading your installer of mozilla firefox but I nahhed it to continue installing until I successfully installed mozilla firefox.

EXAMPLES OF URL WITH SAME EXPERIENCE:

MICROSOFT EDGE: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/en-US/win/3939fc619c92d2815b531fb111838420a073643482c5036670ddaeba36f1cc79/Firefox%20Installer.exe

GOOGLE CHROME: https://stubdownloader.services.mozilla.com/?attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9Y2hyb21lJnZpc2l0X2lkPTE2NzgzNDgyODMuMTY0ODczOTQ0Mw..&attribution_sig=380ddd133c31ec40f8c51acb6a79d9db8985f0ae84092734780c578740e33547&lang=en-US&os=win&product=firefox-stub

I just concern.

Asked by Alex 2 years ago

Answered by James 2 years ago

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Responsive Design Mode

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions. … (read more)

FF 110.0 - Dropdown menu in responsive design mode will not display more than 20 devices, regardless of how many are selected. Does not scroll, as in earlier versions.

Asked by krash19 1 year ago

Answered by cor-el 1 year ago

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UAC notification suddenly popping up

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still … (read more)

UAC notification pops up every time I try to open Firefox since last update on 5/5/22. I've deselected all options that run the program as an administrator, but it still shows up every time. I've checked that no admin is selected in both the shortcut I use and in the program itself. Any suggestions?

Asked by catjenkins74 2 years ago

Answered by Magno Reis 2 years ago

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How to transfer Firefox Most Visited Sites, Browser History and account settings from my old PC to my new PC?

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just… (read more)

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just Copy/Paste these settings from my old PC to the new one?

Asked by jalytle2 1 year ago

Last reply by cor-el 1 year ago

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no sound in browser in browser after this mornings update

Started up Firefox this morning and was prompted for some updates and settings changes. Decided to skip those as there was something i wanted to do. Now I have no sound i… (read more)

Started up Firefox this morning and was prompted for some updates and settings changes. Decided to skip those as there was something i wanted to do. Now I have no sound in Firefox, on any site. tested local files in VLC player and i have sound. even uninstalled and reinstalled my sound device. still no sound in Firefox. i do have sound in chrome. so it is a firefox issue. and 2 reboots have not resolved it. need to know what to check next ? please and thank you.

Asked by panzermonkeyhq 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Play buttons don't work

Hello, Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a son… (read more)

Hello,

Lately play buttons haven't been working, it may have started with the latest update. It works on YouTube videos but I can't start a trailer on IMDB or play a song on Bandcamp, and lots of other sites aren't working. Firefox 111.0 64-bit and Windows 8.1

Asked by amb12 1 year ago

Last reply by amb12 1 year ago

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Bookmark Manager Firefox 115.2.9esr (64-bit)

Hi, Like everyone else, I have thousands of bookmarks subdivided into folders. When you use 'Bookmark Manager' in Chrome it opens in a live tab and stays resident in tha… (read more)

Hi,

Like everyone else, I have thousands of bookmarks subdivided into folders. When you use 'Bookmark Manager' in Chrome it opens in a live tab and stays resident in that tab when you use it to open other URLs in new tabs. In Firefox, click to open a URL in a new tab and 'Wham', every time, the Bookmark Manager is gone. It is then a faff to open it again to find a different bookmark.

Unless I'm missing something, this involves opening the same Bookmark Manager in it's own window every time I want a bookmark, which seems ridiculous. If it persisted in its own window that would be something...

Is this correct? Is this a shortcoming and is there a fix for this please?

Thank you Ian

Asked by irhorwood 1 year ago

Answered by Terry 1 year ago

  • Archived

allow access to websites I know are ok

Hi, I constantly battle with Firefox, trying to listen to a radio station I know is fine, as I have been listening to it for years. But recently Firefox hasn't been all… (read more)

Hi,

I constantly battle with Firefox, trying to listen to a radio station I know is fine, as I have been listening to it for years. But recently Firefox hasn't been allowing me to, so I have to try through other browsers. I like Firefox in general, but this really annoys me, as there is no way to allow access to particular sites. Even though a site is listed in the safe ones, it still blocks it and nothing can be done

Please sort this Thank you

Asked by m123 1 year ago

Last reply by Paul 1 year ago

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Any way to roll update version 115.3 back?

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my… (read more)

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my iPhone and other common tasks. ~ Not happy in San Diego

Asked by Cynthia Royal 1 year ago

Last reply by zeroknight 1 year ago

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Youtube videos won't play for one user

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions… (read more)

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions I've found, like clearing cache and cookies and history, disabling extensions, but not uninstalling and reinstalling because Youtube plays fine in Edge and also plays in Firefox on the other user on my PC. I appreciate any suggestions. Thank you.

Asked by lrsz 1 year ago

Last reply by cor-el 1 year ago

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Foxnews comments disappeared after update

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews websi… (read more)

I run a Windows laptop, version 8.1. Two days ago the monthly system rollup occurred followed by Firefox browser updates. The user comment section of the Foxnews website disappeared completely. I can still login and out but nothing appears for any article comments. I see the comments are still there when I open a Chrome browser on my Android phone so I know Fox didn't discontinue user commenting. I have looked at add-ons, ad blockers, etc but no success reactivating this feature.

Anyone else having this problem? If so, is there a known cause/solution? Thanks

Asked by allenpalmer97321 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Reader view not working properly on some Web pages - Firefox Versions 95-101 - doesn't return text content

On some Globo pages, the Reader View does not return the text content of a page. It does return content, but I don't know from where. It does not happen on every page, a… (read more)

On some Globo pages, the Reader View does not return the text content of a page. It does return content, but I don't know from where.

It does not happen on every page, and I can't figure out what the difference is between pages that work & pages that don't.

Example: https://gshow.globo.com/novelas/pantanal/noticia/pantanal-zefa-conquista-web-ao-discutir-com-guta-por-causa-de-tadeu-confira-reacoes.ghtml

I'm attaching snippets of what the web page shows and what the Reader View shows.

Asked by RemySecor 2 years ago

Last reply by RemySecor 2 years ago

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Aparece un marco parcial alrededor del video en pantalla completa, ¿Error de actualización del 10 de mayo?

¡Hola! El problema empezó el 10 de mayo, al querer continuar viendo una serie (en streaming), al ponerlo en pantalla completa aparece un marco alrededor del video, pero e… (read more)

¡Hola! El problema empezó el 10 de mayo, al querer continuar viendo una serie (en streaming), al ponerlo en pantalla completa aparece un marco alrededor del video, pero es un marco parcial, y no se quita con nada. Me pase a otra plataforma de streaming y también sucede lo mismo al ponerlo en pantalla completa, probé con una tercera y se repite el mismo problema. Estuve revisando y hubo una actualización ese día durante la madrugada y creo que ahí radica el problema.

Espero me ayuden con el problema y si es un error de la actualización, ojalá sea corregido pronto.

Saludos.

Asked by GungraveX 1 year ago

Last reply by GungraveX 1 year ago

  • Archived

cannot complete hotel booking

Using the hotels.com, I cannot complete the booking. The caches are empty, all cookies deleted; still the same: "Sorry, we’re having some trouble at the moment. Please tr… (read more)

Using the hotels.com, I cannot complete the booking. The caches are empty, all cookies deleted; still the same: "Sorry, we’re having some trouble at the moment. Please try again. There are some problems with the form that need to be corrected. Please check the highlighted fields." Naturally, all fields are properly filled, the highlighted field is the c. card security number, that is defaults to blank when the booking confirmation button is pressed. I have to admit, I did try two other browsers and three computers and an android phone. All the same. Again: nothing in the caches, no cookies are present. The only "advise" that hotel.com was giving is the empty the caches. I even re-loaded the Firefox just to make it sure that it has the newest updates Simultaneously, I do not see on the Internet that others having the similar issue. Could you please point me to the right direction/ Thank you in advance,

Paul

Asked by beibaden 1 year ago

Last reply by beibaden 1 year ago

  • Archived

Firefox Bookmarks On-Screen List

Firefox 110.0 (64-bit) (recent update from Firefox 109.0.1) Dell XPS desktop computer -NO CHANGE- Windows 8.1 -NO CHANGE- Other hardware and software -NO CHANGE- … (read more)

  • Firefox 110.0 (64-bit) (recent update from Firefox 109.0.1)
  • Dell XPS desktop computer -NO CHANGE-
  • Windows 8.1 -NO CHANGE-
  • Other hardware and software -NO CHANGE-

From the Menu Bar, clicking the "Bookmarks" tab causes Firefox to list my bookmark folders and individual bookmarks along the left side of my screen. -NO CHANGE-

My list of saved bookmarks is large, and extends below the PC screen. I must therefore initially scroll to the bookmark I am interested in. I group bookmarks and frequently want to go to grouped bookmarks, one after the other. -NO CHANGE-

In previous Firefox versions (say 109.0.1), when I first scrolled down and selected a bookmark and went to that website, the NEXT time I clicked on the Bookmarks tab, the list would be at the last bookmark selected. (See Figure 1.) -PREVIOUS BEHAVIOR-

Now, with Firefox 110.0, the list of bookmarks always starts at the top (see Figure 2), meaning I have to manually scroll all the way down to the bookmark(s) I am interested in every time. -CHANGE-

This is inconvenient and annoying.

Is there a setting to control this behavior? If not, I am going to remove Firefox 110.0 and re-install 109.0.1 (if possible). (Please do NOT tell me this is the fault of using Windows 8.1. That excuse would be unacceptable.)

Asked by tps5352 1 year ago

Last reply by tps5352 1 year ago

  • Archived

How to request a change AKA contact Firefox / Mozilla itself?

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and ans… (read more)

Where or to whom can I send a request / recommendation / beg to get the Firefox browser actually to change something? I know what the community will say -- asked and answered. And no disrespect to the community at all -- it's very valuable and has been helpful to me -- but I am interested in putting this request before someone at Mozilla / Firefox who actually has the authority to decide it and do it.

FYI, not to be too mysterious about it, I think the Privacy & Security setting on Notifications would be improved by putting in a permanent option to let a user stop notifications when he or she has taken a screen shot. Allowing it to be paused now requires the user to go back in and change the setting each time he or she opens Firefox. For me, that's dozens of times a day.

On a broader scale, why not give the user the option permanently? We are, I hope, a land and community of people who prefer choice over mandates, even partial ones, when the substance of the choice or mandate does not pose a risk to others.

Thanks.

Asked by Txasslm 2 years ago

Last reply by James 2 years ago

  • Archived

Search engines on main screen

I have search engines on the upper bar (Address?). Sometimes, not always, they appear on my desktop. They are annoying!. How do I remove them from appearing on my desktop… (read more)

I have search engines on the upper bar (Address?). Sometimes, not always, they appear on my desktop. They are annoying!. How do I remove them from appearing on my desktop.

Asked by AIVAS 1 year ago

Last reply by AIVAS 1 year ago

  • Archived

syn ON then all logins erasing from firefox list

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (fr… (read more)

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (from home) On December 7 or 8, 2020, my login list was suddenly deleted while I was working on my account with windows 8.1. I turned SYNC back on, but I couldn't get any of my recordings.

When I opened the same Firefox on my windows 10 computer at home, my login list was erased in less than 5 seconds.

I followed all the procedures on your help page. My login list is automatically erased when SYNC is on. I tried many times. It automatically erased my login list that I created from backup every time SYNC is on.

I request your help from Mozilla and Firefox authorities and review my account if necessary. I would like to see and use my November 2022 login list the same way if possible.

Thank you for your support


Levent

Asked by Levent UGEgmail 1 year ago

Last reply by Dropa 1 year ago