Showing questions tagged:

New Addons blank on Firefox restart, return when disabled and enabled.

New addons on Firefox become blank on restarting the browser. They return when I manually disable and enable them once. How to fix this? Doesn't happen to older addons. … (read more)

New addons on Firefox become blank on restarting the browser.

They return when I manually disable and enable them once.

How to fix this? Doesn't happen to older addons.

Archived 12 243

DuckDuckGo search

It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no … (read more)

It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no search engine will come up?? Thank You for any help or suggestions.

Archived 12 285

Copy History data

Is there a way to copy the History data (for pasting into Word, Excel or a text-editor)?


I have a desktop PC Firefox 140.0.4 (64-bit) Windows 11

Archived 12 352

BBC videos no longer play

Firefox is up to date, Windows 11. I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no adv… (read more)

Firefox is up to date, Windows 11.

I frequently watch BBC videos but approx one week ago, they stopped playing. I have your VPN which is usually off as it give me no advantage, (this appeared following the last update), but I've tried switching on and changing to UK location. No change.

Can you give me some suggestions please?

Solved 12 48

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newtab… (read more)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Open 12 258

Major complaint by many! Can the Firefox code writers fix this?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem. https://support.mozilla.org/bm/que… (read more)

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Solved Archived 11 275

General Problems with speed and loading pages after latest update

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and af… (read more)

Videos won't load in previously enjoyed timeframe or indeed et all sometimes. timeouts when loading pages. speeds are like 15 years ago even in troubleshoot mode and after refresh. when can I expect improvement?

Archived 11 157

How do I stop notifications FROM firefox?

Things like, "set firefox as your default browser" and "open firefox when you start your computer?". I don't want pop-ups from ANYBODY, but especially not from the brows… (read more)

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

Solved Archived 11 928

I get a message "We couldn't block this sender. Please try again later."

For the last 5 or 6 days when I go to block a spam sender I get this message "We couldn't block this sender. Please try again later." It happens on every email address I… (read more)

For the last 5 or 6 days when I go to block a spam sender I get this message "We couldn't block this sender. Please try again later." It happens on every email address I try to block - so far, about a dozen or so.

Is this a temporary glitch?

Many thanks for looking into this for me!

Archived 11 235

images have not been loading properly or are only partially visible.

Images have not been displaying properly. Or when they display properly, the images may go blank when scrolling past them or hovering the cursor over them. This is speci… (read more)

Images have not been displaying properly. Or when they display properly, the images may go blank when scrolling past them or hovering the cursor over them. This is specifically troublesome with buttons to click on to confirm "yes" or "no", "next" or "start" where the text within those buttons is not visible. I've included a screen shot showing how some of the images appear on screen. Thank you for any suggestions you may have.

Solved 11 30

Firefox 146.0.1 crashes every time upon launch, even in troubleshooting mode, with exception code 0xc0000005

Firefox 146.0.1 crashes every time upon launch (basically fails to launch), even in troubleshooting mode, with exception code 0xc0000005. Prior to today, it was working … (read more)

Firefox 146.0.1 crashes every time upon launch (basically fails to launch), even in troubleshooting mode, with exception code 0xc0000005. Prior to today, it was working fine. Windows does not show any updates made over the last couple of days. I am on Windows 11 25H2, and I'm current with updates. Chrome works. Edge works. I logged on to the same computer as a different user (different profile folder in the user AppData folder) and Firefox still does not work. I tried to refresh Firefox and that did not resolve the issue. I tried to uninstall and reinstall Firefox and that did not resolve the issue. I tried to run DISM and SCANNOW and that did not resolve the issue. No issues are detected with a virus scan. I am stumped - please help!

Solved Archived 11 759

I downloaded Firefox today and saw there was a VPN option but it is not working

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now h… (read more)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Solved 11 135

how to use a pdf icon for firefox pdf documents instead of the firefox browser icon

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a F… (read more)

On one PC, pdf files [Type of file : Firefox PDF Document (.pdf)] display with a PDF icon but on a second PC, pdf files [Type of file: PDF File (.pdf)] display with a Firefox icon.

What changes are needed to have pdf files display with a PDF icon on the second PC?

Archived 11 344

Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (read more)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Open 11 169

VPN is turned off by default how can I change this

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default … (read more)

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default

Open 11 1

"Open links in tab" setting does not work

Hello, I've been using Firefox for several years because of all browsers it's the only one (I know of) that has a setting whether to open links in new tab or in new windo… (read more)

Hello, I've been using Firefox for several years because of all browsers it's the only one (I know of) that has a setting whether to open links in new tab or in new window. I want them opening in tabs. This has been quite alright until last week when I was suddenly shown a message that I was using an old Firefox version and was forced to create a new profile. I did that but ever since then links keep opening in new windows - even though I have found the relevant setting and ticked the box "Open links in tabs instead of new windows". With or without the box ticked, the only way to open links in new tabs is to simultaneously hold Cttrl and click on the link. I've tried all variations of this box and the next two, but no luck. This is really important for me. What am I doing wrong? Thanks!

Solved 11 38