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Google Drive doesn't show info

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome… (read more)

For a while Google Drive's cloud interface hasn't been able to show "information" about files, i.e. pictures, text, file-data. The fault is not present in Android, Chrome and Edge so it is not Google Drive that is buggy. I'd rather not change to another web browser. Please present a fix. Janne G win 10 home, v 22H2, OS-v 19045.3570, Windows Feature Experience Pack 1000.19052.1000.0

Asked by Jannne 1 year ago

Answered by cor-el 1 year ago

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Outlook does not open when I use Firefox

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared t… (read more)

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

Asked by dgrossu 2 years ago

Last reply by jonzn4SUSE 2 years ago

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How do I contact Firefox support directly?

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that… (read more)

I have been told by my bank that firefox wants their customers who are having a problem with the website when using firefox to contact firefox directly. How do I do that? I have wasted way too much time trying to find that contact information. Any help would be greatly appreciated.

Asked by windspring12 10 months ago

Last reply by greg.lenda95 7 months ago

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Firefox not loading Instagram

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot att… (read more)

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Asked by FireFoxFan1 2 years ago

Last reply by DjFunkyDog 1 year ago

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No audio on some videos

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be wo… (read more)

Videos from vidplay/mycloud/mp4upload on various video streaming sites do not have audio. Videos have working audio on other browsers. Only filemoon server seems to be working so far. Issue persists with troubleshooting mode

Using Win10, firefox nightly 120.0a1, has persisted for a few updates.

Asked by guwesley 1 year ago

Last reply by cor-el 1 year ago

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Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Asked by bluejumper.2914 2 years ago

Answered by Terry 2 years ago

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No audio on Twitch Streams.

Hi there. I appear to have some kind of issue/bug with Twitch. For some reason, some streams, seemingly at random, do not play audio. Closing firefox and reopening someti… (read more)

Hi there. I appear to have some kind of issue/bug with Twitch. For some reason, some streams, seemingly at random, do not play audio. Closing firefox and reopening sometimes fixes this, other times it doesnt. For example, if I am watching a stream, I then close firefox, and use "restore last session", there is no audio coming from the site. Other sites such as youtube work fine 100% of the time. Doing the same on other browsers such as Chrome do not have this issue. I have tried reloading the page and it seemingly works at random, I have tried clearing the cache.

Asked by liamlol222 1 year ago

Last reply by liamlol222 1 year ago

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Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 1 year ago

Last reply by Anton 1 year ago

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Github is not rendering correctly

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocke… (read more)

When I open github it loads incorrectly as shown in the picture, after I press F5 to reload the site load fine. I have tried deleting cookies and I am using any ad-blocker. Any help? Thanks.

Asked by Guidodi 1 year ago

Last reply by Guidodi 1 year ago

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Firefox browser will not display pages within a company's website. This only happens with Firefox.

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download free… (read more)

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

Asked by Katy Beauford 1 year ago

Last reply by zeroknight 1 year ago

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PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (read more)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 1 year ago

Answered by RIPPER 1 year ago

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Autoplay is set to allow all video/audio to play, yet twitch never autoplays the audio.

So I have it set globally to allow all websites to autoplay video and audio, however when I go to twitch.tv, the audio does not work, the video plays fine, but the audio … (read more)

So I have it set globally to allow all websites to autoplay video and audio, however when I go to twitch.tv, the audio does not work, the video plays fine, but the audio does not, I have to pause the stream and hit play again to get audio to work, refreshing the page does not work. Only does this on twitch.tv no where else. I've tried several things. Even a completly new profile nothing seems to fix it, and it does it with or without addons. Only way to get it to play properly is in troubleshooting mode even on a fresh profile. Any idea what this can be because its really annoying and it started about a month ago randomly after a firefox update and it just has not gone away since. troubleshooting mode seems to disable whatever is the culprit even on a fresh profile. Any help would be apprecated as this issue has been persisting and I just cannot seem to fix it permamently.

Asked by scyris99 1 year ago

Last reply by scyris99 1 year ago

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file downloads

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security … (read more)

The problem is : Some of the time FF just records 0 bytes file and says nothing. I suspect that FF inspect the URL of the links and discard ( perhaps for security reason ) ones that do not begin with HTTP.

The bypass is : One has to copy the link and insert in in the new page of FF.

The solution would be to change FF code.

Thank you.

Asked by Le-Bilboquet 3 years ago

Answered by Le-Bilboquet 3 years ago

  • Archived

Cloudflare Problems!

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came fro… (read more)

Soooo! everytime I try to open cloudflare, no matter what site it comes from, the connection refuses to go through and I'm only having this problem on firefox, I came from opera gx, had no problems with cloudflare till now!

Im using 4 extensions DarkReader Adblock https://getadblock.com/en/installed/?u=uzzl0uyf19852316&lg=en-US&an=adblockfirefox&av=6.2.0&ap=firefox&apv=126.0.1&p=gecko&pv=126.0 Return youtube dislike Tapermonkey I click the box to Verify that I am human on cloudflare keeps trying to connect, after 30 seconds the site just reloads asking me to click the box again. this repeats non stop.

Asked by ac.marino125 1 year ago

Last reply by ac.marino125 1 year ago

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Missing data on websites

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almos… (read more)

Hello - I keep searching for various fixes to this, but nothing seems to work. I have the latest version of firefox. Macbook user. Catalina 10.15 I find that with almost any website that I'm trying to log into, or enter a credit card and other information, the browser does not show these items, pull downs, forms to fill in etc. I'll go thru a whole process of something, and will be directed to click a box or some such that just isnt there. So I move over to Safari, and the entire page loads. I've adjusted the privacy, cleared cache etc. It's like I'm on an ancient browser.

Any help welcome.

Asked by Deborah Goldstein 1 year ago

Last reply by deb45 1 year ago

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Osu not playing audio at beatmaps demo.

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion? … (read more)

So I am having trouble using osu.ppy.sh/beatmaps website. Seems like the audio demo play just doesn't work at all even after I reinstall the app. Any suggestion?

Asked by eddy2912 1 year ago

Last reply by eddy2912 1 year ago

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Firefox crashes on restaurant pages on Zomato

I have tried opening in troubleshoot mode also. It still crashed. https://www.zomato.com/jaipur/padao-amer Example link. But this is the case for all restaurants on Zoma… (read more)

I have tried opening in troubleshoot mode also. It still crashed. https://www.zomato.com/jaipur/padao-amer

Example link. But this is the case for all restaurants on Zomato. It works on Chrome.

Asked by rachitajitsaria500 1 year ago

Last reply by rachitajitsaria500 1 year ago

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control + up shortcut does not work now. does not go to top of page.

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was … (read more)

control + UP (arrow) is documented to "go to top of page". That has broken as of 126.0 And, for some reason I don't remember, I found that using "HOME" in the past was also problematic.

How do I report something as "b roken" to firefox and do you agree it is broken?

Asked by Joe P 1 year ago

Answered by cor-el 1 year ago

  • Solved
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characters are displayed incorrectly on some webpages

I am on arch linux running wayland, and whenever I visit some webpages (example reddit, github) some character are displayed incorrectly: spaces are incredibly large and … (read more)

I am on arch linux running wayland, and whenever I visit some webpages (example reddit, github) some character are displayed incorrectly: spaces are incredibly large and numbers appear as . or , or other random punctuation or don't appear at all

examples in uploaded images

Asked by Dario48true 1 year ago

Answered by zeroknight 1 year ago

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Firefox displays white area below the footer bar on certain webpages, whereas other browsers do not

I set up a website for my wife a while ago. Most recently we noticed that some (not all) of our pages are not shown correctly when we use Firefox as browser. Specificall… (read more)

I set up a website for my wife a while ago. Most recently we noticed that some (not all) of our pages are not shown correctly when we use Firefox as browser. Specifically, when you open a webpage and scroll down as far as you can, there is a certain white area at the very bottom visible, below the footer. Now, if you wait a small amount of time, then scroll a little up and down again, the white border is not longer there and the page appears as it should.

Example pages for this behavior are: https://praxis-weinhold-schattentherapie.eu/entspannung/ https://praxis-weinhold-schattentherapie.eu/praxis/ https://praxis-weinhold-schattentherapie.eu/ueber-mich/

It is not happening e.g. with: https://praxis-weinhold-schattentherapie.eu/unterkuenfte-und-impressionen/ https://praxis-weinhold-schattentherapie.eu/angebote-und-kontakt/ Example screenshots are attached.

This strange behavior cannot be recognized with other browsers, we tried Chrome as well as Edge. Many thanks in advance for any ideas on how to adress this! Best regards Carsten

Asked by Carsten Weinhold 1 year ago

Answered by Carsten Weinhold 1 year ago