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SBS On Demand Video Playback error

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adbl… (read more)

I have been watching SBS OnDemand successfully until today. I now receive a consistent Video Playback error on any video using Firefox Ver 124.0.1.  I do not have an Adblocker installed. (Windows 11 Pro 23H2).  I do have AVG Internet Security installed.  I installed no apps. I turned off Enhanced Protection for sbs.com.au in Firefox but the problem persists. The problem does not occur on Chrome.

Asked by janene.l.pierce 2 days ago

Answered by janene.l.pierce 2 days ago

  • Solved

Firefox one hour behind the Windows 11 clock

Hello everyone, I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I … (read more)

Hello everyone,

I posted my issue on the french speaking forum a few days ago https://forums.mozfr.org/viewtopic.php?t=153652&sid=96223ded5b326b4da4114d4c0fb4b740 I think I've had this bug since the last update of Firefox. I have checked on other browsers (Edge and Opera), and I have no problem with them. Its also ok on my mobile phone ... with Firefox !

Thank you for your attention and any help you can provide.

Regards Damien

Asked by damien-france 1 day ago

Answered by cor-el 1 day ago

  • Solved

PDF está salvando altomaticamente

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece q… (read more)

Fiz a configuração para sempre perguntar onde salvar arquivos nas configurações, em aplicativos em "Tipo de Conteúdo" selecionei o PDF para "sempre perguntar". Acontece que quando seleciono para abrir o documento pelo adobe ou pelo firefox, ele está está salvando na pasta Downloads automaticamente, e eu não quero que salve. O meu Firefox está atualizado na versão 124.0.1. Windows 10 Pro 22H2. Meu Firefox está salvando os arquivos PDF na pasta Download mesmo eu não querendo salva-los. só quero visualizar. Enviei imagem da minha configuração.

Obrigada

Asked by julianemorais 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Firefox automatically updated to the latest version 124.0.1 and all of my bookmarks are gone. How do I get them back?

Please help. I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, thi… (read more)

Please help.

I have always loved Firefox. I started using it because it did not constrict the user to the limits of the narrow minded Microsoft Explorer (Edge). But, this latest update reminds me of what I came to Firefox for. I hope Firefox is not going to become the same way. This latest update (124.0.1) just didn't care about my bookmarks or extensions or anything. It just installed a new version and left it at that. I had several tabs open. Gone. I had several bookmarks. Gone. All extensions. Gone.

For a long time Firefox just updated and left all of those things in tact. What happened?? More importantly, does anyone know how to get these things back?

I would really appreciate your help.

Thank you, Luke

Asked by Lucky Luke 1 day ago

Answered by Lucky Luke 1 day ago

  • Solved

Profiles NOT isolated

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information. Firefox,… (read more)

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Asked by Zor 4 months ago

Answered by Zor 4 months ago

  • Solved

Gmail constantly refreshes browser tab

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new inst… (read more)

I installed Firefox on a new computer running Windows 11. I use the X-notifier plug-in to access my Gmail account but can't get X-notifer to run properly on this new install. I was getting an error message, but now it says "Can always read and change data on this site" yet the envelope icon does not appear in my tool bar like it does on my old computer.

As an alternative, I signed into my Gmail account so I can read my email on a browser page. While that works, it works too well -- as soon as a new email arrives, the browser tab running Gmail pops to the top and interrupts anything that I am doing -- even when I am typing a new email or filling out a form on another tab.

The only way I can deal with this is 1) sign out of Gmail until I want to check it, or 2) pull the Gmail tab to a separate window and minimize it so it can't interfere with what I am doing.

I'd like to know if there is a fix for the X-notifier plug-in or a way to stop the Gmail tab from "taking over" the browser.

Asked by ksgarvin 1 day ago

Answered by zeroknight 1 day ago

  • Locked

home browser screen way too large (height and width)

My home screen and all other browsing screens are so high and wide that I can't scroll down because the side slide bar is not on the screen. I have no idea how this happe… (read more)

My home screen and all other browsing screens are so high and wide that I can't scroll down because the side slide bar is not on the screen. I have no idea how this happened! I can't find any articles that help me reduce the screen size that I can understand. There seems to be no solution option in firefox settings to adjust the screen size. The View tab does not help because it just offers zooming of the data on the screen, not the actual size of the screen.

Asked by chezmich 3 days ago

Last reply by Kiki - Currently off (back April 16) 3 days ago

  • Solved

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (read more)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 4 days ago

Answered by cetaceus1 3 days ago

  • Solved

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (read more)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Asked by Lilynette 1 week ago

Answered by Lilynette 4 days ago

  • Solved

Huge gaps in MathML's "mtable" render output

I don't know if that was supposed to look like, but when rendering MathML in Firefox 124.0.1 when one uses "mtable" element the browser adds very huge gaps around. The i… (read more)

I don't know if that was supposed to look like, but when rendering MathML in Firefox 124.0.1 when one uses "mtable" element the browser adds very huge gaps around.

The included image shows output for the following code:

<math display="block">

 <mfrac>
   <mi>A</mi>
   <mn>2</mn>
 </mfrac>
 <mo>=</mo>
 <mrow>
 <mo> ( </mo>
 <mtable><mtr><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd><mtd><mn>0</mn></mtd></mtr><mtr><mtd><mn>0</mn></mtd><mtd><mn>0</mn></mtd><mtd><mn>1</mn></mtd></mtr></mtable>
 <mo> ) </mo>

</mrow> </math>

Asked by Felix Speagel 5 days ago

Answered by Felix Speagel 4 days ago

  • Solved

Mouseover link tooltip url persistent through click and page load.

So on most sites there has been an issue for me for quite some time. I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the lin… (read more)

So on most sites there has been an issue for me for quite some time.

I hover over a link, the tooltip appears on the bottom left of the window showing the URL of the link. I click on link and page reloads but the tooltip is still on bottom left of the new window. The tooltip will disappear if I hover over any other link on the newly loaded page.

I expect the tooltip to go away when clicking the link and going to that page/site.

Firefox on win10 & 11 This problem does not occur in Edge.

Asked by MFS 1 month ago

Answered by MFS 2 weeks ago

  • Solved

Private browsing zoom settings

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The stran… (read more)

I'm having a problem with websites not remembering my zoom percentage settings. The zoom settings were remembering on my administrator account until recently. The strange thing is that zoom settings on websites ARE remembered in my standard user account on the same device. I am talking about private browsing only & after I close the session & reopen another Firefox session. Thank you

Asked by Tom_798 4 weeks ago

Answered by zeroknight 1 week ago

  • Solved

Missing options to remove suggested site(s) from url

Refer to the attached image ... I've looked thru history, bookmark manager, all the settings, and so on and this site cannot be removed from the URL suggestions! Your doc… (read more)

Refer to the attached image ... I've looked thru history, bookmark manager, all the settings, and so on and this site cannot be removed from the URL suggestions! Your documentation suggested clicking a button on the far right, but it's non-existent. You also suggested to scroll down to highlight/select the URL and SHIFT+DEL, but that does nothing. I've been trying to get rid of this obsolete website link for over a year and it's an absolute mystery where the link is coming from and bugs me.

https://stockr.net/Vancouver/1130BonusCodes.aspx News 1130 bonus codes ...

Looking forward to more suggestions.

Thanks. Chris

Asked by yabedude 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Whenever a notification pops up while I'm typing, the text field deselects

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor… (read more)

Had to click the text field 3 times just to write title to this post because I made a post on Twitter that's getting a bunch of interaction. Notifications take the cursor focus away from the text input field whether that's on a site or the search bar or the address bar. Very annoying. Windows 10, latest version of Firefox, but it also happened with the previous version. Please help!

Asked by Sterling, Six 1 week ago

Answered by zeroknight 1 week ago

  • Solved

tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (read more)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Asked by sarah_fata_morgana 1 week ago

Answered by sarah_fata_morgana 1 week ago

  • Solved

Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (read more)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by pepe.giuseppe 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox asks for master password on startup

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site … (read more)

On my computer Firefox ask for the master password every time at startup. On other computers in my family, Firefox only ask for the Master Password when accessing a site with a password. I tried : - to disable than reenable Master Password - start in SafeMode without success. How can I solve my issue ? Thanks in advance for your help

Asked by jp.levy 1 week ago

Answered by cor-el 1 week ago

  • Solved

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (read more)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 2 weeks ago

Answered by Sean Thomas 1 week ago