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on Mac desktop, running iOS 13.7.5 , when closing tabs in Firefox it crashes.

The x appears in the tab, and when I click on it, the program disappears. I bring it back up and it repeats. Have tried closing the program, restarting the computer, usi… (read more)

The x appears in the tab, and when I click on it, the program disappears. I bring it back up and it repeats. Have tried closing the program, restarting the computer, using the Close Tab from the File menu, CTRL-W, yelling at it loudly, but nothing has worked. I cannot update the iOS in this computer. Firefox is up to date. Several programs I need can only run on Firefox , not Safari, so I need it. I now have so many open tabs that I can't find anything. HELP!

Asked by grumpygerman2 2 months ago

Last reply by Paul 2 months ago

Disable Two Step Verivication

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone… (read more)

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Asked by Terry Lincoln 2 months ago

Last reply by TyDraniu 2 months ago

Opening two profiles at once

When i open firefox, i can choose what profile to open. I have two screens, so i was wondering if it was possible to be able to open both profiles i use, and have one on … (read more)

When i open firefox, i can choose what profile to open. I have two screens, so i was wondering if it was possible to be able to open both profiles i use, and have one on each screen. If not possible, would it be considered for an update in the future? It would make it easier, so i can have my personal profile on one screen, and my work profile on the other.

Asked by juellarsenjeppe 2 months ago

Last reply by Denys 2 months ago

How do I keep expanded theater mode AND enlarged the type (even with my glasses, the type is too small)?

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too la… (read more)

The "Subject" pretty much describes my specific question. You will see an example in the screenshot I uploaded. When I increase the screen using comm + the type is too large & the video shrinks. ((although, somehow, the screen becomes smaller even though I'm enlarging it). Even with my reading glasses, I can't see 95% of the type.

I've poured through everything (i think) on the website, and I made some changes, but they didn't make a difference (other than getting rid of those miserable recommended videos on the side).

I have another question: Do I have to use a secondary email address: my Dept. of Ed. Outlook address, but I've just retired, and won't have access to it in about six months. I also don't want the DOE all up in my business: emails are legal documents forever & ever.

Lastly, the "Share Data" link says "the internal workings of your browser." What does that mean?

Thank you in advance for any help you can send my way.

All the best, Lev.

Asked by Lev 2 months ago

Last reply by tgtd8 2 months ago

Transferring my old profiles from about:profiles to Firefox's new integrated Profile Manager

I have previously made additional profiles on 'about:profiles', now Firefox has added an integrated profile manager accessible by clicking my profile on the top right. My… (read more)

I have previously made additional profiles on 'about:profiles', now Firefox has added an integrated profile manager accessible by clicking my profile on the top right. My old profiles are not available on this profile manager, but they are still available on 'about:profiles', so how can I transfer them without having to remake new ones?

Asked by Sami 2 months ago

Last reply by TyDraniu 2 months ago

Login with Google redirects me to their cookie and cache page

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, o… (read more)

I am having the same problem as this fixed one, a year later: https://support.mozilla.org/en-US/questions/1468647 As soon as I try to connect to an account via Google, or go to Gmail/Docs/Drive/Classroom, I'm always taken to a “Clear cache and delete cookies” page. So I followed the instructions on the page, deleted all my data and saved cookies from Firefox and even tried to reinstall Firefox completely, but nothing changed, I'm always redirected to this page. Logging in when in incognito mode works fine though.

Firefox version 144.0.2 MacOS Ventura 13.0 Language: French (FR)

Asked by jbm95b 2 months ago

Last reply by Denys 2 months ago

How do I cancel Mozilla Privacy and get a refund?

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?… (read more)

When I signed up for Mozilla Privacy I didn't see there was a $99 charge; I thought it was just a new feature. I don't want it for $99. How can I cancel and get a refund?

Asked by chucklanza 2 months ago

Last reply by James 2 months ago

Ad blocker

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the a… (read more)

Please tell me how to disable adblocker for a site. I am trying to read my local newspaper and I cannot access it due to this issue. I've googled it and cannot find the answer. Please Help!!!

Asked by Roseanne V. Sabol 2 months ago

Last reply by Mark 2 months ago

My Account Key was rejected, and I saw that it is referenced Window 10, but I got it with my Windows 11 7-4-25

I bought a new computer 7-1-25 and I wanted to contact you about problems with your update, but it rejected my Acct Key - and when I looked at the email I got with the ac… (read more)

I bought a new computer 7-1-25 and I wanted to contact you about problems with your update, but it rejected my Acct Key - and when I looked at the email I got with the acct key it said Windows 10 - which tells me someone hacked my old acct because I have Windows 11 as of 7-1-25!

Asked by S Hinson 2 months ago

Last reply by James 2 months ago