Showing questions tagged: Show all questions

why I lose all my tabs when force to update firefox?

Every now and then Firefox asks to to shut down the program and reopen it. But when I do that I lose all the open tabs I had before. I also tried the new container tab sy… (read more)

Every now and then Firefox asks to to shut down the program and reopen it. But when I do that I lose all the open tabs I had before. I also tried the new container tab system but it doesn't work

Asked by lricci 5 months ago

Last reply by Paul 5 months ago

PHOTO ALBUMS

Can someone explain why my PHOTO ALBUMS are not showing up on a website where I'm attempting to upload photos from these albums from my MacBook Air? It does allow me to … (read more)

Can someone explain why my PHOTO ALBUMS are not showing up on a website where I'm attempting to upload photos from these albums from my MacBook Air? It does allow me to drag and drop, but the actual albums are not showing up when I 'BROWSE." On my iphone and ipad the individual albums are showing up when I browse in the website to upload. It's only on my MacBook Air that the albums are not showing up. All my photos are there, but not the individual albums.

Asked by ccole2015 5 months ago

Last reply by Paul 5 months ago

Icloud Website

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not… (read more)

For some reason, I was unable to verify my account. I even thought I was wrong with my password, but that was not the case. When I use a different browser, Apple does not just ask me for a password but also a key; however, this option was not available on Firefox. With this, I can't log in to my iCloud on my Firefox Linux app.

Asked by Blueking 5 months ago

Last reply by jbr 4 months ago

AdBlock Plus add-on

every website i go to says I have AdBlock Plus enabled as an extension, ad-on or whatever. I can not find it anywhere in the extensions menu, add-ons manager, etc. to tur… (read more)

every website i go to says I have AdBlock Plus enabled as an extension, ad-on or whatever. I can not find it anywhere in the extensions menu, add-ons manager, etc. to turn it off... I have looked in every folder and area that I can, looked through my entire account info, profile, security, extensions, plug-ins, etc. Can you please help me find it so I can turn it off, uninstall etc.

Thank you for your help!

Asked by john.briglevich 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Permission request messages for Firefox extensions

I keep getting a triangle deal on Firefox that indicates I need to add the "permission request for Firefox extensions" from Mozilla. Is this something I need to install … (read more)

I keep getting a triangle deal on Firefox that indicates I need to add the "permission request for Firefox extensions" from Mozilla. Is this something I need to install or just information regarding extensions. From reading about this it doesn't appear to be safe because it can access and change nearly everything? Please respond Thanks, Larry at [email address]

Asked by LDC 5 months ago

Last reply by Paul 5 months ago

Unable to use ChatGPT-5 on Firefox

Hello, I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models… (read more)

Hello,

I’m experiencing an issue where I cannot use ChatGPT-5 in Firefox. When I log in and try to select or use GPT-5, nothing loads or functions properly. Other models like GPT-3.5 work normally, but GPT-5 does not respond.

I’ve already tried refreshing the page, clearing cache and cookies, and even disabling extensions — but the problem persists. Could this be a compatibility issue with Firefox? Any advice or support would be appreciated.

Thank you in advance for your help!

Asked by nattapongkhwanchai 5 months ago

Last reply by Denys 5 months ago

Unable to set up 2FA

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the rig… (read more)

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.

Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.

Asked by venomreborn+browser 4 months ago

Last reply by Kiki 4 months ago

How to recover deleted Firefox bookmarks on an individual basis

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-wri… (read more)

I find recovering deleted bookmarks difficult in Firefox. Typically, I am told: "on August 12 you deleted 12,540 bookmarks. Do you want to recover them all and over-write your existing bookmarks?" To which the answer is obviously, no.

What I want is a system much more similar to the Microsoft File Explorer Recycle Bin, which lists deleted files on an individual basis, so if I have deleted a file, I can see its name, the date it was deleted, and where it came from, and I can restore that particular file. Or, since we are talking bookmarks here, recover a particular bookmark.

How can I achieve that? Is it possible?

Asked by Matthew Montagu-Pollock 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox does not reopen all tabs on update (closes some tabs)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered. Most were, but like 3 … (read more)

Just updated to FF 141.0.3. The browser had advised me to restart to finish the update. So I did. But in doing so, not all my tabs were recovered.

Most were, but like 3 were not.

Asked by rafe.sher 5 months ago

Last reply by Kiki 4 months ago

Can't sign in to Adobe Acrobat

This is the message I receive when I try to sign in to my Adobe account online: Hmm. We’re having trouble finding that site. We can’t connect to the server at auth.ser… (read more)

This is the message I receive when I try to sign in to my Adobe account online:


Hmm. We’re having trouble finding that site.

We can’t connect to the server at auth.services.adobe.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

__________________________________________

How do I check that Firefox has permission to access this page? Or, what else do I need to do to sign in to my account?

Thank you!

Asked by recoordinator 5 months ago

Last reply by jonzn4SUSE 5 months ago

Twitter/X does not work, I get an error message about Firefox' advanced tracking not working on X

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someo… (read more)

Twitter/X does not display, only an error message that says Twitter/X does not work with Firefox' advanced tracking (or similar). Requesting someone at Firefox and someone at Twitter/X get together and fix this so these two entities play nice with each other. Thank you in advance.

Asked by Chicago Dreamer 5 months ago

Last reply by TyDraniu 5 months ago