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issue with the browes does not work.

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to search-crown.com. If you visit this site, attackers could try… (read more)

Warning: Potential Security Risk Ahead

Firefox detected a potential security threat and did not continue to search-crown.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by Ibrahim Abobaker 6 months ago

Last reply by jonzn4SUSE 6 months ago

I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (read more)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

Asked by olegnikiforov0 5 months ago

Last reply by Kiki 5 months ago

Automatic translation pop up window

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and ag… (read more)

Every time I open a new site or webpage, the automatic translation window pops up. I don't need translations and I have to choose "don't translate this page" again and again. I've searched everywhere on Firefox and I can't find a way to stop this. It is extremely intrusive and annoying. I don't understand why Firefox should decide for me what I want and what I don't want. Has anybody solved this problem.

Asked by ninadaon3 6 months ago

Last reply by TyDraniu 5 months ago

WebRTC turning inactive

I have a Snowflake add-on, which requires WebRTC for connections. But WebRTC is not permanently active in my Firefox browser. See image. I activate WebRTC by toggling the… (read more)

I have a Snowflake add-on, which requires WebRTC for connections. But WebRTC is not permanently active in my Firefox browser. See image. I activate WebRTC by toggling the config variable media.peerconnection.enabled into 'true' and the add-on works. For some time, only! After a couple of days it is back to 'WebRTC not detected'. What is wrong?

Asked by erik18 5 months ago

Last reply by Syco Path 5 months ago

Deletion bookmarks and passwords

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but witho… (read more)

I was asked to create a new profile in order to keep using Firefox, despite never having an account. After I clicked okay, it opened the new version of Firefox, but without all the passwords, bookmarks and history of the past few years. This is really inconvenient. I have since then made an account, but the fact that I can't find any of this data anywhere has me worried that every time I update Firefox it will wipe my account.

Asked by m.groot 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

"bookmark current tab" dropdown menu

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. W… (read more)

Clicking "bookmark current tab " does not offer dropdown menu to assign bookmark location. Clicking "bookmark current tab" places bookmark in last used bookmark folder. Workaround is to "edit bookmark" and assign desired location.

Asked by Ray Jensen 5 months ago

Last reply by TyDraniu 5 months ago

Can't read any comments

When I read a thread and then it shows comments I can't read them on Mozilla anymore I went to Google Chrome and I can read them so its something with my browser … (read more)

When I read a thread and then it shows comments I can't read them on Mozilla anymore

I went to Google Chrome and I can read them so its something with my browser

Asked by sam8 5 months ago

Last reply by Harry kane Kane 5 months ago

Honey add on---STOP IT

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Year… (read more)

need to stop 'HONEY' app.!!!...no changes result to do so when ASKED MULTIPLE TIMES-followed suggestions you provided...will need to stop using of FIREFOX ( used for Years+++) if not successful...

Asked by update2017 5 months ago

Last reply by Chopper Whitewolf 5 months ago

can't disable AI link previews

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please… (read more)

I have the AI link previews disabled in my Firefox settings, and they still pop up sometimes. When they do start popping up, they make the browser almost unusable. Please Firefox just get rid of this garbage or at least make it turn off when it's supposed to be off.

Asked by bucketbucket222 5 months ago

Last reply by Agent virtuel 5 months ago

Gah tab crashed - crash report attached.

I have been getting this error for about a week - absolutelyu no changes have been made to my usual use of the PC and browser. There may have been Firefox/Windows updates… (read more)

I have been getting this error for about a week - absolutelyu no changes have been made to my usual use of the PC and browser. There may have been Firefox/Windows updates installed. I'm not doing anything different to the usual work I do.

I have tried using a new Firefox profile with no cached info carried over, this doesn't solve the problem. I have no extensions or add ons. I do run Avast, but haven't had this problem before.

Crash report: https://crash-stats.mozilla.org/report/index/1fe71926-ad8e-4592-b103-9874f0250722#tab-annotations

NB: I do not usually get the opportunity to submit a crash report when these crashes happen.

Asked by M R 5 months ago

Last reply by Paul 5 months ago

No matter what I do I can't seem to delete some form suggestions !!

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form fill… (read more)

I remember in the old days there was a way to delete permanently suggested form input without going to settings...Does it still exist...Also what comes up in my form filling is not listed in any of my addresses or personal data.

Asked by orchestr8 6 months ago

Last reply by Agent virtuel 5 months ago

How do I turn off the Firefox sidebar key combinations?

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Remo… (read more)

I often use the key combination Ctrl+Alt+X in Google Docs when on different devices but it doesn't function properly when instead it brings up the AI sidebar gadget. Removing the sidebar button doesn't really help and it's annoying. So how exactly do I turn off the key combination for the sidebar?

Asked by llama.qwerty 1 month ago

Last reply by Agent virtuel 1 month ago

gmail

I received a new computer, I installed Firefox on it and tried to install gmail in the Firefox. There was a bunch of things it wanted me to do and when I had completed th… (read more)

I received a new computer, I installed Firefox on it and tried to install gmail in the Firefox. There was a bunch of things it wanted me to do and when I had completed them all I get is a screen that says it is Gmail and has a primary tab a social tab and a promotional tab on it bu no mail. what I have I not done. I would like the gmail the same way I have it in edge and google.

Asked by GordonT 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

password manager

I had to reconstruct my passwords. Today while creating a new password and sign in for Clev. Clinic, each time i created a new password, I went to the password manger "… (read more)

I had to reconstruct my passwords. Today while creating a new password and sign in for Clev. Clinic, each time i created a new password, I went to the password manger "show password" for that site, it was gobbly gook? Then it occurred to me this might be "encryption". Is the password manager now encrypting PW's? OR could it be the Clev. Clinic site doing this? Do you know

Asked by Joe 5 months ago

Last reply by jeff-g 5 months ago