Showing questions tagged: Show all questions

htm file

I wanted to find information on my question, so I visited a website, and some file named CcRNEMIH.htm was downloaded (with a Firefox icon). I deleted it, scanned my compu… (read more)

I wanted to find information on my question, so I visited a website, and some file named CcRNEMIH.htm was downloaded (with a Firefox icon). I deleted it, scanned my computer, and found nothing. Then I visited the website again, and nothing else was downloaded. Then I checked my downloads folder and saw that under the file name, there was a resource called moz-safe-about. What could it have been?

Asked by banana 3 months ago

Last reply by markwarner22 3 months ago

Screen sharing permissions in Google Meet

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my p… (read more)

When using Google Meet in Firefox browser, I am only able to share my window, not my screen. When I choose "share screen", it says I must change my permissions - but my permissions settings have not changed and this is a problem I have started having only in the last few days.

I do not know where I am supposed to change these permissions settings.

I have checked my permissions in settings > privacy & security > permissions - there is nothing there about screen sharing.

I have checked my permissions in padlock > connection > more information > permissions and the only options I have for screen sharing are "always ask" (default), which is set. The only other option I have is "block" which is not set.

My Firefox browser is up-to-date.

Can anyone help? Thanks!

Asked by mel37 2 months ago

Last reply by jonzn4SUSE 2 months ago

Where do I turn on browser settings to allow sound?

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sou… (read more)

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

Asked by TBinLA 4 months ago

Last reply by markwarner22 4 months ago

zoom meeting settings

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never… (read more)

I can sign on to zoom but I get a message to say that my Browser is not allowing my microphone or video to be displayed. I have used zoom for a number of years and never had this issue before

Asked by marysavage4u 1 month ago

Last reply by jonzn4SUSE 1 month ago

Webcam not being detected, specifically only on Google Meet on Firefox

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appe… (read more)

As per the subject, I can't seem to get my webcam to start specifically on Google Meet on Firefox. The microphone works fine and the red webcam symbol beside the URL appears, but I do not get any video feed, only microphone audio. The webcam and microphone both function on https://webcammictest.com/ and I have allowed the camera and microphone privacy permissions for Google Meet on Firefox. I have also refreshed Firefox and they work just fine on Chrome, but I would still prefer using Firefox for my meetings. I am using Windows 10 22H2 and Firefox is at Version 136.0.1, which supposedly are up to date. Am I missing something?

Asked by Lim Hang Sheng 1 month ago

Last reply by jonzn4SUSE 1 month ago

Camera permission

Hello I use Kahunas as an online coaching app. I am trying to make video messages but every time I try there is a pop up saying that permission is denied. I went into th… (read more)

Hello I use Kahunas as an online coaching app. I am trying to make video messages but every time I try there is a pop up saying that permission is denied. I went into the firefox settings under privacy and checked the permission tab. It doesnt show any pages have recently tried to use it and it does nothing when I try and add the web address in the search field.

Asked by Ryan Seamone 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Pop-up window ´Manage sharing your microphone with the site´ by MS Teams Links

We have noticed that opening a Microsoft Teams meetings link in Firefox does not open pop-up window asking the user to allow microphone access. Reopening the link in new … (read more)

We have noticed that opening a Microsoft Teams meetings link in Firefox does not open pop-up window asking the user to allow microphone access. Reopening the link in new tab without closing the Firefox causes the pop-up window to appear (sometimes it takes more then two tries). If one closes the Firefox and then reopens the link, the permission pop-up window will not be shown.

Is this a known issue? Can we expect this issue to be resolved in the near future?

Currently we use Firefox version 128.5.1esr (64-bit) and Windows 10 (22H2) on our computers.

Asked by NATHelpdesk 5 months ago

Last reply by markwarner22 5 months ago

allow firefox to share with devices on my local networks

I got a popup from firefox saying "allow firefox to share with devices on my local networks?" I said yes but now realize Im not sure what i agreed to. What is this speci… (read more)

I got a popup from firefox saying "allow firefox to share with devices on my local networks?" I said yes but now realize Im not sure what i agreed to. What is this specifically? How do i turn this off again? Thanks

Asked by mrrdiehl 3 months ago

Last reply by markwarner22 3 months ago