Firefox Community Forum

Today when it was very important I ha access to my patient portals, FF decided to crash all tabs. What was the reason for that? I had to spend 30 minutes trying to get back on line while I am attending to a sick patient here at home. FF also wants to update in the middle of the day but I am never notified of it. Instead everything locks up and I have no clue why. I hope you can do something about that! Like maybe let me know that FF needs updating before it locks up, crashes, etc.

Why does firefox crash all the time. I can't even get on espn or msn.com. I used to be one of the biggest supporters of firefox Not anymore, it is a horrible useless browser now.

Why do I have to keep signing up with you? What causes this? I"m happy with your service yet periodically, I keep getting transferred to Windows because Mozilla is not responding when I attempt to log on. Then it is necessary to go through the whole process of signing up again. Please bear in mind I am not computer literate. Thank you.

As the title states, every time I try to zoom into a page using pinch and zoom with my touch-pad, firefox nightly crashes. However, if I try to zoom in using CTRL+ and CTRL-, it works just fine.

I have tried to disable hardware acceleration but it didnt help.

These are the logs which I obtained from the crash reporter: AdapterDeviceID: 0x46a8 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 24.2.8.0 AdapterVendorID: 0x8086 AvailablePageFile: 1012457472 AvailablePhysicalMemory: 10165415936 AvailableSwapMemory: 2000678912 AvailableVirtualMemory: 12812111872 BackgroundTaskMode: 0 BuildID: 20250613160838 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1750302886 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: RenderCompositorSWGL failed mapping default framebuffer, no dt (t=148.335) GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1749869266 IsWayland: 1 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 MozCrashReason: internal error: entered unreachable code NimbusEnrollments: upgrade-spotlight-rollout:treatment,fx-accounts-ping-release-rollout-2:control,disable-ads-startup-cache:control,desktop-nightly-show-relay-to-13501-logged-out-users:synthetic-control,desktop-credit-card-autofill-global-enablement-rollout-nightly:creditcard-enable,enable-enrollment-status-telemetry-in-firefox-desktop:control,desktop-address-autofill-india-nightly-rollout:control,fpp-screen-avail-hardware-concurrency-desktop:control,hide-descriptions-on-newtab-articles-fix-rollout:control Notes: Ubuntu Core 24FP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: nightly SafeMode: 0 SecondsSinceLastCrash: 191 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1750302698 SubmittedFrom: Client Throttleable: 1 TotalPageFile: 18425405440 TotalPhysicalMemory: 16424726528 URL: about:newtab UptimeTS: 188.44815843 UtilityProcessStatus: Running Vendor: Mozilla Version: 141.0a1 useragent_locale: en-US

Any help or direction would be appreciated, Thanks!

I had firefox for 5 years it worked great then I upgraded one day about a month ago and NOW I have had to Force Quit firefox 20 out of the last 30 days. engineers ??????????????????

Weather I am accessing my account or trying to play any game I am getting a message---part of Firefox is crashing. How can this be fixed Thanks. Augustine Samuels [edited email from public]

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff80274225392) CAUSE WAS FIREFOX.EXE

Firefox is crashing for me pretty consistently. It was happening with a significant amount of time in between each one but has escalated to the point where it is happening once every few minutes now. I have checked for updates and ran Firefox in troubleshoot mode. There are no updates available for me, and it still crashed in troubleshoot mode. My most recent crash report is bp-462fb540-28d6-4d0c-8007-6428d0251028. I am running Pop!os and recently did a firmware update, so I am wondering if that is where the problem is originating from since I had no issues with Firefox prior to that update.

I wanted to report that Firefox froze or crashed. I could not close it and had to Endtask it. I am running the latest version supposedly on Windows 11. Why did this occur?

The x appears in the tab, and when I click on it, the program disappears. I bring it back up and it repeats. Have tried closing the program, restarting the computer, using the Close Tab from the File menu, CTRL-W, yelling at it loudly, but nothing has worked. I cannot update the iOS in this computer. Firefox is up to date. Several programs I need can only run on Firefox , not Safari, so I need it. I now have so many open tabs that I can't find anything. HELP!

i am not happy right now, lately mozilla is crashing and requesting restart on sensitive documents and not restoring previous sessions, i spend lots of time and energy filling documents for it to just mysteriously vanish my hard work, so not happy right now.

Since downloading the New upgrade today I cannot access anything! TAb crashes everytime. Wish I could go back as have used firefox for years and will now have to find alternative. Have had use the dreaded chrome to post this!