Access Denied for commonly used websites

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lo… (read more)

I am now receiving this notice for more and more commonly accessed websites. I get the message if I have https only selected or not selected. Currently receiving for Lowes, Home Depot, American Airlines and more. I can go to a Firefox 135.0.1 browser on a separate desktop accessing the internet through the same router and do not have issues. I suspect I have been upgraded by Mozilla into a less functional browser version for whatever reason that Mozilla does this.

Sample Messages:

American Airlines Access Denied You don't have permission to access "http://www.aa.com/" on this server.

Reference #18.ea382f17.1754673395.2abc2b02

https://errors.edgesuite.net/18.ea382f17.1754673395.2abc2b02

Lowes Access Denied You don't have permission to access "http://www.lowes.com/search?" on this server.

Reference #18.89f8cd17.1754677280.265017bc

https://errors.edgesuite.net/18.89f8cd17.1754677280.265017bc

Asked by martrw1 4 months ago

Last reply by Christer Andersson 3 weeks ago

instagram videos not playing

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie… (read more)

For a couple of days now Instagram linked videos won't play here. Actually some of them will -- my own reels and anything linked with that button that looks like a movie 'clapper'. But videos that show the triangular arrow pointing to the right, nothing happens when you click. Not sure if this is a FF issue or maybe something changed at Instagram. Did a google search and nothing came up.

Asked by rayandrews 4 months ago

Last reply by Likes Bee 1 month ago

yahoo search suspicious

Yahho search is on my home screen but not on my app list. I suspect malware. I use Bitdefender free for antivirus and scans sho no problem. I read that yahoo search ca… (read more)

Yahho search is on my home screen but not on my app list. I suspect malware. I use Bitdefender free for antivirus and scans sho no problem. I read that yahoo search can be hacked.What can I do

Asked by prodad5 4 months ago

Last reply by Konstantina Papadea 4 months ago

Soft porn on Firefox home page

Can Mozilla take off obscene content on the home page such as the girl sticking her butt out on the Firefox home page pocket tab? This is quite inappropriate--especially… (read more)

Can Mozilla take off obscene content on the home page such as the girl sticking her butt out on the Firefox home page pocket tab? This is quite inappropriate--especially for teens and children who might be online! I see this horrific specter every time I open Firefox. I cannot set it as my default as long as Mozilla has this kind of obscene photos on the Firefox home page. Thanks!

Asked by Linda Waits-Kamau 5 months ago

Last reply by jeff-g 5 months ago

problem with privacy and security options

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates yo… (read more)

i have a big problem with settings of privacy and security. the problem is i cant edit this option ( Allow Firefox to automatically trust third-party root certificates you install ) and its greyed out . i made everything ( refresh - troubleshoot - uninstall ) and with the first click on singing my account on Firefox and add my restore my add-ons after setting up windows this option become unavailable (greyed out) and cant edit it. i need a solution without going to set up a new windows because its so tiring to set up a new windows to edit this option. please give me a solution its emergency. thanks a lot.

Asked by mohammed_abdelraouf 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Mozilla will provide security updates for Firefox 115 ESR until at least 115.27.0esr in August 2025

Hi Mozilla Team / Community, We understand that Firefox 115 ESR will receive security updates until at least version 115.27.0esr in August 2025. We currently have a num… (read more)

Hi Mozilla Team / Community,

We understand that Firefox 115 ESR will receive security updates until at least version 115.27.0esr in August 2025.

We currently have a number of devices still running Windows 7 for legacy application reasons and rely on Firefox 115 ESR as it's the last version to support that OS.

We need to plan ahead, so could you please confirm:

Will Mozilla continue to support Windows 7 with Firefox 115 ESR updates until August 2025?

Or is support for Windows 7 ending sooner, even if 115 ESR itself continues?

Asked by hayden.holmes 5 months ago

Last reply by TyDraniu 5 months ago

home button

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to… (read more)

My old Firefox on my desk top has a home icon to go back to the home page. This new Firefox on my laptop doesn't seem to have one? What am I missing? How do I get back to the home page?

Asked by logjam61 5 months ago

Last reply by TyDraniu 5 months ago

Persistant Pinned Tabs - Feature Request

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gon… (read more)

PROBLEM: Pinned tabs are useful, but if I have more than one Firefox window open and I close them in the wrong order, the next time I open Firefox, my pinned tabs are gone and I have to pin them again.

SOLUTION: Pinned tabs should be able to be permanent so that they will re-open no matter which Firefox window is closed first. Is there a way to make this work?

Asked by Alan Haynes 2 months ago

Last reply by RichCPA 1 month ago

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 5 months ago

Last reply by Denys 3 months ago

Firefox does not navigate to ANY webpage

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and coo… (read more)

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Asked by Mac Shepherd 5 months ago

Last reply by Kiki 4 months ago

v. 142.0.1 - no german Language pack?

Reporting a bug: "Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED! Ge… (read more)

Reporting a bug:

"Firefox can’t update your languages right now. Check that you are connected to the internet or try again." but - Connection is established, INDEED!

German language pack not available :( manually downloaded verisons of german Language pack are incompatible.

please fix.

Asked by axlotl 3 months ago

Last reply by huang3292 3 months ago