Firefox Community Forum

For the last several weeks, Firefox has been prompting me to "Please enter primary password" multiple times per day or even per hour. If I do so, the dialog box goes away, only to come back again later. I'm finding this very frustrating.

Firefox does always prompt for this when I start it, as it has for many years.

I tried the recommended solution for a similar problem presented here but it didn't help.

This started some time after I updated from 130.0.1 to 133.0, but I have no idea whether the update is the cause.

Can anyone recommend what I can do to solve this or at least to investigate it further?

When my Firefox crashed today, I chose to restore it rather than troubleshoot. When it was done, my bookmarks icon had disappeared. Yet when I go to the individual websites, I can see that each one is still bookmarked. How can I restore the icon that used to be in the toolbar at top? Thank you for any help you can give. I have been using Firefox for many years now and this is the first time I encountered this problem.

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

As title. Installed the latest update as soon as i came out. I get the "Welcome to Firefox" tab and the 2nd tab "Firefox Privacy Notice" opened.

The 1st "Welcome" tab, has the box and buttons asking me to import old setting and all that jazz. I have down in quiet a few times and nothing is taken root. I have went through the process of installing all my old addons and extensions, I am not sure how many times, as I use them every time I open my browser to watch Twitch or Youtube, Beyond 20, and what have you. And of course it keeps resetting my toolbar and the bookmarks and settings on my homepage.

I thought at first, it might be buggy and after a day or two it would get fixed an updated. But alas, nothing thus far and this is forcing me to use other craptastic browsers I rather not even have installed on my system.

I have refreshed Firefox a time or two, I uninstalled and reinstalled, but I am afraid to completely wipe it out, as I do not want to lose my bookmarks, passwords, and other saved information, that I probably should not have saved but I do because my memory is "teh suck".

I would appreciate any insight on how tor resolve this issue.

Thanks!

Chrome seamlessly harmonizes with the PowerToys FancyZones feature in Windows 11. In Chrome, I can drag a tab out of a browser window, and instantly snap it into a FancyZone. I can also quickly arrange multiple separate Chrome windows into FancyZones without issue.

Firefox's interaction with FancyZones is not good. When I drag a tab out of a window, it doesn't allow me to snap it into a FancyZone. I first need to release left click, allowing the tab's new window to appear, then I can snap that window into a FancyZone.

The biggest occurs when I have multiple Firefox windows open and snap one of them into a FancyZone. Often, one of the open Firefox windows will spontaneously shrink itself in size. When I try to manually resize the window back to normal, it shrinks further and further, until it is an invisible sliver. The only solution when this occurs is to fully restart Firefox.

It seems strange that Firefox has such poor compatibility with FancyZones, which is growing in popularity along with other productivity tools in PowerToys. Wondering if anyone else has experienced these issues, if there is any workaround, or if there is a fix being worked on.

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

After updating to v 133.0, when maximizing Firefox (not F11 fullscreen), a taskbar that is set to "auto-hide" will no longer unhide when mousing to the bottom of the screen. This did not occur with the previous version (132.0.2).

This behavior is also unaffected by the "devtools.toolbox.alwaysOnTop" setting in about:config as i've tried switching from the default "true" to "false".

Update: Still persists in 136.0.2

I have Ring Cameras that I can access from my computer. When I click on the microphone and try to talk, I get a message that says I must "turn on browser settings for sound". Where do I find that?

I have every about:config and settings option set to recommended to prevent autoplay videos. NONE work with yahoo. The vids will drop to the lower right hand corner but even if I click on the close window X they still pop open again. And again. And again. Is there a solution to this arrogant, self-centered behaviour by yahoo?

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using the same details, with the same laptop, my login works immediately. This also happens with a second laptop. I have tried clearing cache and cookies, but to no avail. Is there any setting I can change to allow me to sign in or do you have to fix your browser.

The version of Firefox is 133.0. Since installation, I have not changed any Firefox settings.

Best regards

Richard Brown

hi everyone, first of all, happy new year.

while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here: https://www.reddit.com/r/moviecritic/comments/1hpse0f/comment/m4jxdwq/ shows the name of actress underlined.

i disabled all my extensions and the problem persisted. i checked using chrome and the problem didn't exist.

on inspect element i found something called faceplate-tracker though.

any clue what is this? and how to deal with it?

Description: Intermittent black or white blocks partially covering parts of the image, this problem disappears when you open the same webpage in troubleshoot mode. Steps to Reproduce: This problem I have is when i open an image inside a website I am subscribed too. It first occured about three weeks ago, I tried all the available cleaning tools cache etc to try to resolve this issue. As none of that worked and I had the computer quite a while, I decided to do a complete new Windows installation but the problem was still there. This problem occurs in The British Newspaper Archive website, Newspapers At Ancestry website and Ancestry.co.uk, this problem does not occur using any other browers. I can open the same webpage in both Windows Edge and Duck Duck Go browsers and the issue is not there. So, that suggests to me that the issue is in the Firefox Browser itself. I have tried opening the webpage in the Firefox troubleshoot mode, and the issue then disappears, but then as I re-open Firefox normally, the issue returns. I would appreciate any assistance you can give me to resolve this issue. Thanks.

Move open account to new computer, old computer died, Firefox[ Mozilla] have all my pass words also, Will not let me open old e mails etc. sync wants cell phone,it doesn't work where I live. thanks john

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the browser (and my operating system). Ticking "Allow pages to choose their own fonts, instead of your selections above" does not fix it either. But it renders fonts correctly in English version of the same article. (See the attached images).

Any ways to fix this?

Thanks in advance.

My GPU is the integrated GPU on the Intel U7-155H CPU. When some AVC videos are played, the browser reacts extremely slow and the video image is glitched and at a really low rate of frame, and the video decoding engine seemed to be 100% occupied as shown in the task manager (normal video playback never occupied so much of it). Seems like AV1 encoded video never triggered the problem. The problem doesn't always happen, but at a rather high frequency. This never happened before I updated the Intel graphics driver from 32.0.101.5972 to 32.0.101.6129. The problem seemed not to happen on other browsers such as Microsoft Edge.

For quite some time (months), the Alarm.com web page has not worked properly. I get the message "Oops...Something went wrong.

Don't worry your system is fine; it's just an internet thing."

Refresh does NOT solve the problem. Today I resorted to using Edge, and all worked well. It's clearly a Firefox problem. Can you tell me what's going on? Is there a fix? I'm disappointed that Firefox can't deal with a web page.