primary password not working as it should

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first. If my PC is stolen th… (read more)

I set a primary password but I found I can just press cancel button and then go to my gmail and open it without any prompt to enter password first.

If my PC is stolen then any one can press cancel and open my email and other loged in sites

Asked by inageib 1 week ago

Last reply by inageib 6 days ago

Unable to log into PNC.com website

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html) I am not sure exactly what the problem is … (read more)

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

  • attempt to sign in with appropriate username and Password
  • receive error message on screen
    1. It looks like you're experiencing problems logging in.
    2. You can try to fix this a few different ways.
    3. Log in through the PNC Mobile app
    4. Use a different browser or device
    5. Enable popups on your browser
    6. Don't use a VPN when you visit PNC websites
    7. Type in your User ID and password
    8. Clear your browser's cache or cookies
    9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.
  • I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

  • Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
  • Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Asked by marshallgrads1 1 week ago

Last reply by marshallgrads1 4 days ago

Zoom in Outlook

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and… (read more)

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Asked by Rhonda 6 days ago

Last reply by Rhonda 4 days ago

Double spacing on menus, revisited

Just checking back to see if there has been any new methods developed for dealing with this issue. [https://support.mozilla.org/en-US/que.../1338204#answer-1434499] … (read more)

Just checking back to see if there has been any new methods developed for dealing with this issue.

[https://support.mozilla.org/en-US/que.../1338204#answer-1434499]

Asked by noel_envode 6 days ago

Download button on Toolbar does not display downloads

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows… (read more)

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.

Asked by Jeff G 3 days ago

Last reply by Jeff G 3 days ago

Timeout on localhost

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When… (read more)

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

Asked by jj_moz 6 days ago

Last reply by jj_moz 1 day ago

Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 1 week ago

Last reply by Sue 5 days ago

Web 3

I need Web3 functionality for my applications. Will there be any updates without having to change browsers to Chrome? How soon will this take place? Thanks, [email rem… (read more)

I need Web3 functionality for my applications. Will there be any updates without having to change browsers to Chrome? How soon will this take place?

Thanks, [email removed from public]

Asked by Linda4588 2 days ago

Basic Bookmarks Update

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user … (read more)

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

Asked by Techwikiaa 4 days ago

Last reply by Techwikiaa 2 days ago

Upgraded Firefox but it now won't run because it tells me it is already running

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefo… (read more)

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Asked by Ian H 5 days ago

Last reply by Ian H 4 days ago

Cannot enter URL in address bar

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1 Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no exte… (read more)

Firefox 111.0.1 (64-bit) on MacBook M1 Pro running Ventura 13.2.1

Cannot enter URL in the address book. When I hit return nothing happens. This happens even with no extensions installed, however, it works in a private window.

Any advice?

Asked by PassoGiau 1 week ago

Last reply by PassoGiau 3 days ago

New Bing tab opening when I open Firefox

Is there a way to stop this tab (https://www.bing.com/new#examples) opening when I open up Firefox? I believe it is to do with when an update occurs. I don't use Bing, ne… (read more)

Is there a way to stop this tab (https://www.bing.com/new#examples) opening when I open up Firefox? I believe it is to do with when an update occurs. I don't use Bing, never have and never will, it's frustrating. I have disabled all settings related to Bing that I can find in the settings. Am I missing something? I just want to start where I left off, not be bombarded with Bing at every turn (Microsoft takes care of that for me)

Asked by reddituser3435w3 1 day ago

Last reply by reddituser3435w3 1 day ago

New annoying semi transparent rectangle on web pages with images

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support, I have already contacted MS support about the subject issue and they were no help. I am trying to find o… (read more)

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

Asked by elsmoko 4 days ago

Last reply by elsmoko 16 hours ago

saved bookmarks

I have bookmarks saved in 11 folders. Occasionally when I expand a folder to work with a bookmark and then close it, the whole folder will be saved at the bottom of a di… (read more)

I have bookmarks saved in 11 folders. Occasionally when I expand a folder to work with a bookmark and then close it, the whole folder will be saved at the bottom of a different open folder, not in its original location. I was struggling with trying to locate wandering folders untiI I learned to search a bookmark that I knew to be in the missing folder. Still, I would like to know if there is a setting that prevents folders from slipping out of sight. I have observed this happening for years.

Asked by meonly 2 days ago

Firefox freezing on a site

When I try to open "www.metservice.com" Firefox freezes completely. This did not use to happen and does not on Chrome. I have to restart my laptop to fix the freeze!! As … (read more)

When I try to open "www.metservice.com" Firefox freezes completely. This did not use to happen and does not on Chrome. I have to restart my laptop to fix the freeze!! As it is a site I use regularly it is somewhat of a nuisance.

Asked by DStewart 5 days ago

yahoo email display

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the emai… (read more)

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the email previews are so large they extend half the way across from the right side. Previously most of the center was for email lists, but now it is just a small part that will only show two or three emails. How can I change it back the the old format?

Asked by fms2012 1 week ago

Cannot access GitHub within VPN

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefo… (read more)

Hey team! After my organization restricted GitHub access to a specific IP ranges (from inside company VPN) I cannot access GitHub Organization repositories through Firefox Developer Edition, though VPN works and I am signed in. I can see the following error: `Access forbidden from this IP address` together with incorrect IP address displayed.

Also worth mentioning that through Google Chrome I can access my company GitHub pages perfectly.

Can you please help?

Asked by caesarandroidru 4 days ago